CarDekho Group Customer Service Associate salaries in India (Updated 2025)

Likes

...alues diverse perspectives, contributing to a richer, more creative environment. Competitive Compensation: Cardekho provides competitive salaries, bonuses, and benefits to its employees. Many employees feel that their work is well-compensated, and the company also offers other perks like health benefits, performance incentives, and employee recognition programs. Impactful Work: Employees often feel a sense of pride in working for a company that has a significant impact on the Indian automotive industry. The platform is widely used by people searching for cars, and being part of that success brings a sense of accomplishment. These factors combined make Cardekho an attractive place to work for those passionate about technology, automotive industries, and growth opportunities.

Dislikes

...ay encounter challenges in progressing within their specific team or department. Compensation and Benefits: Pay and benefits packages, although competitive, may not always meet the expectations of every employee, particularly when compared to other companies in the industry. Job Security: Like many startups and rapidly growing companies, there might be concerns about the stability of the business and job security, especially during times of transition or restructuring. Internal Politics: Some people might feel that office politics or favoritism can affect opportunities for advancement or affect team dynamics. Innovation vs. Routine: Depending on your role, working in a highly operational or process-driven environment can feel repetitive for some employees who prefer more creative or innovative challenges. These factors might differ greatly from one person to another, depending on their role, team, and individual expectations. Positive aspects of working at Cardekho include the fast-paced environment, potential for learning, and the opportunity to be part of the growing online automotive marketplace. Would you like to know more about any specific aspects?

Likes

This organization gave full support during the time of Covid waves. No salary was ever deducted.

Dislikes

I have been working here for the last 5 years. I have received increment only twice in the last 5 years. After this there is nothing left to say

Likes

The company is big, salary comes on time and there are benefits too, but there is no support and no job security

Dislikes

It is just a name and nothing else, no support, work with as much integrity as you want

Likes

Salary is average and work life balance is also okay.

Dislikes

Micro-management, Poor leaders, way too much politics, no trainings, hectic workloads, unrealistic expectations, no projects, upper management is worst in the world, no job security, poor infrastructure.

Likes

-Complete support for revenue generation, i.e, expenses given to grow business. -Fortunately had a good boss -Freedom to work and operate. -No stifling and micro-management from cross functions. -Cross-Functions act like they don't care. -Zero vision and long-term plans. -Good players and retention are last on people's minds, anyone can be thrown out whenever.

Dislikes

...rolled by the BU heads. -Your life smooth or hell, totally depends on your L1. -No compensation structure -No promotional structure -All happens, as and when the TOP management feels like doing things.