Amazon Customer Service Associate salaries in Noida (Updated 2025)

Likes

Culture is good

Dislikes

•no work life balance •less pay structure compared to industry specially in India. •no growth opportunities •immature staff ,poor management specially in DEL18. •no job security. •unexpected changes. • amazon only focus on customer satisfaction not on employee satisfaction.

Likes

If u are satisfied with the salary offered and want on time salary then it's a perfect company to work with. If want to learn new skills, want growth in your career in support roles then please avoid joining. My experience was neither good nor bad. Culture is deep routed and is good but not followed by the management. Promotions are done by desi management on the basis of connection and real talent and hardwork, experience is being overlooked. I was a permanent employee handling NA b2b . People can join the company but be ready and prepared to challenge yourself and perform otherwise it's tough to survive. I resigned just bcos of desi management mishandling and ruining such enormous MNC culture and ethics.

Dislikes

Support role people are looked down by the management. Lots of goons being promoted to manager and above level. Otherwise company is more than good . Advise to people sitting in US to please monitor desi management closely and do audit very frequently.

Likes

There is nothing to like about this company except the brand name.

Dislikes

...ed to achieve their customer satisfaction goals which are way beyond achievable. Jeff wants Amazon to be the world's most customer eccentric company but don't want to pay for it. Compensation is way below the market standards. There is no chance for growth even some of the managers agreed on. They will change your shift and schedule whenever they want and they always had the same answer for this "Business requirement". They always say we will listen to issues and they do listen after making changes which certainly makes their employee's life hell. I think Amazon is just exploiting Indians and taking advantage of cheap labour

Likes

...mpany to work with around the world. Piers are very very supportive and helpful. Growth opportunities are awesome and apart from salary there are many perks given to employees time to time.

Dislikes

Sometimes the shift timings are a little tough!!

Likes

The work life balance is good. For a customer service associate, you are never forced to do any overtime. The max overtime you may do is 1 hour post your shift.

Dislikes

The salary is too low. The annual raise that you get is peanuts. Growth wise also it is not good. 6 years working but still the salary is lower than 4 LPA