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Zomato Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 6 years exp.
₹1.8 Lakh - ₹6.5 Lakhs
Salary of majority employees
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29% more than the average Customer Service Associate Salary in Internet Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 6 years exp. (27 salaries)
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₹1.8 L/yr - ₹6.5 L/yr

Human Resources
Customer Service Associate Salary
Fresher (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.2 L/yr

Last Updated: 14 Mar 2025

Companies similar to Zomato for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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Amazon Customer Service Associate Salary

0 - 10 years exp. (4.2k salaries)

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₹0.6 L/yr - ₹6.8 L/yr

arrow icon 6% less
1 job opening
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Flipkart Customer Service Associate Salary

0 - 5 years exp. (160 salaries)

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₹1 L/yr - ₹4 L/yr

arrow icon 34% less
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PolicyBazaar Customer Service Associate Salary

0 - 4 years exp. (145 salaries)

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₹2.3 L/yr - ₹4.5 L/yr

arrow icon 14% less
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₹1 L/yr - ₹3.5 L/yr

arrow icon 44% less
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₹1.4 L/yr - ₹2.5 L/yr

arrow icon 44% less
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Swiggy Customer Service Associate Salary

0 - 6 years exp. (22 salaries)

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₹1.8 L/yr - ₹4.3 L/yr

arrow icon 25% less
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Uber Customer Service Associate Salary

0 - 5 years exp. (15 salaries)

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₹1.4 L/yr - ₹4.5 L/yr

arrow icon 19% less
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JustDial Customer Service Associate Salary

0 - 5 years exp. (11 salaries)

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₹1.3 L/yr - ₹3.6 L/yr

arrow icon 29% less
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Udaan Customer Service Associate Salary

1 - 5 years exp. (8 salaries)

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₹3 L/yr - ₹4 L/yr

arrow icon 12% less
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₹4 L/yr - ₹8 L/yr

arrow icon 83% more
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MakeMyTrip Customer Service Associate Salary

1 - 9 years exp. (5 salaries)

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₹2.6 L/yr - ₹4.6 L/yr

At par
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₹2.2 L/yr - ₹3.6 L/yr

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₹1 L/yr - ₹3.3 L/yr

arrow icon 55% less
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₹2 L/yr - ₹2.8 L/yr

arrow icon 42% less
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Myntra Customer Service Associate Salary

3 - 6 years exp. (4 salaries)

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₹2.1 L/yr - ₹2.8 L/yr

arrow icon 41% less
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₹1.2 L/yr - ₹1.5 L/yr

arrow icon 64% less
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₹2.5 L/yr - ₹4.6 L/yr

arrow icon 13% less
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Info Edge Customer Service Associate Salary

1 - 4 years exp. (3 salaries)

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₹3 L/yr - ₹4.2 L/yr

arrow icon 4% less
Customer Service Associate salary at Zomato ranges between ₹1.8 Lakh to ₹6.5 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 38 latest salaries received from various employees of Zomato.

Latest annual salaries shared by Zomato Customer Service Associate

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Experience wise Zomato Customer Service Associate salaries

Last Updated: 14 Mar 2025

Experience Avg Annual Salary
Fresher  (7 salaries)

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₹2.2 L/yr - ₹4.5 L/yr
1 year  (7 salaries)

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₹1.9 L/yr - ₹4 L/yr
2 years  (7 salaries)

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₹2 L/yr - ₹4.1 L/yr
3 years  (5 salaries)

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₹1.9 L/yr - ₹4.6 L/yr
4 years  (3 salaries)

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₹2.8 L/yr - ₹5 L/yr
View all

Similar Designation salaries in Zomato

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₹2 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹5.5 L/yr
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₹5.25 L/yr - ₹20 L/yr
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₹2.8 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹5 L/yr
Senior Associate Salary
(300 salaries)
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₹3 L/yr - ₹10 L/yr
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₹1 L/yr - ₹5 L/yr
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₹2.7 L/yr - ₹4.9 L/yr
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₹2.5 L/yr - ₹4.4 L/yr
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₹1.5 L/yr - ₹3.95 L/yr

Salary related reviews for Zomato

3.5

Rated by 12 employees for salary & benefits

Full Time

 · 

Human Resources Department

1.0
  •  posted on 14 Dec 2021

1.0
 for  Salary and Benefits

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

read more

Dislikes

  • Salary - Bad
  • Skill development - Bad
  • +5 more

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 18 Jun 2020

5.0
 for  Salary and Benefits

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

read more

Other Department

4.0
  •  posted on 30 Nov 2020

3.0
 for  Salary and Benefits

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

  • Work satisfaction - Good
  • +1 more

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

read more

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Nov 2020

5.0
 for  Salary and Benefits

Likes

Working environment Career growth opportunities Work satisfiction Culture etc.

  • Salary - Excellent
  • +6 more

Dislikes

...If I am talking about career then everyone had equal to opportunity for growth.This was the only company who was paying the highest salary to employees.Finally I had work satisficiton at Zomato.. I always miss the best days of my life at Zomato as a Zaman.

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Sales & Business Development Department

5.0
  •  posted on 07 Dec 2018

5.0
 for  Salary and Benefits

Likes

...ry helpfull, supportive, entertain everyone in every situation. Very helpfull. Good in salary. Highly recommended

read more
  • Salary - Excellent
  • +6 more

Dislikes

Nothing at all

see more salary related reviews

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Zomato Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Zomato ?
The average salary of a Customer Service Associate at Zomato in India typically ranges from ₹1.8 Lakhs to ₹6.5 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Associate at Zomato earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹6.5 Lakhs per year. Customer Service Associate Salaries at Zomato can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ Zomato employees in India.
What is the estimated take home salary of a Customer Service Associate at Zomato in India?
The estimated take-home salary of a Customer Service Associate at Zomato in India typically ranges from ₹28,062 to ₹29,455 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹6.5 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of Zomato. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Zomato for Customer Service Associate in India?
Expedia Group ₹4.0 Lakhs to ₹8.0 Lakhs per year
MakeMyTrip ₹2.6 Lakhs to ₹4.6 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Zomato, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Zomato in India?
The salary of a Customer Service Associate at companies similar to Zomato in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Info Edge ₹3.0 Lakhs to ₹4.2 Lakhs per year
Amazon ₹0.6 Lakhs to ₹6.8 Lakhs per year
Udaan ₹3.0 Lakhs to ₹4.0 Lakhs per year
Times Internet ₹2.5 Lakhs to ₹4.6 Lakhs per year
PolicyBazaar ₹2.3 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Zomato in India?
The salary growth for a Customer Service Associate at Zomato depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Zomato:

Experience Average Salary Range
Fresher ₹2.2 Lakhs to ₹4.5 Lakhs per year
1 year ₹1.9 Lakhs to ₹4.0 Lakhs per year
2 years ₹2.0 Lakhs to ₹4.1 Lakhs per year
3 years ₹1.9 Lakhs to ₹4.6 Lakhs per year
and so on.

Tell us how to improve this page.

Zomato Customer Service Associate salary in India ranges between ₹1.8 Lakh to ₹6.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 38 Zomato latest salaries received from various employees of Zomato.