Zomato Customer Service Associate Salaries by 30+ Employees (Updated 2025)

0 - 4 years exp.

₹1.9 Lakh - ₹5 Lakhs

Salary of majority employees

Fixed (100%)

₹3.3 Lakhs

Variable (0%)

₹0.0

11% more than the average Customer Service Associate Salary in Internet Companies for 0 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	₹1.9 L/yr - ₹4.1 L/yr
Human Resources Customer Service Associate Salary Fresher (AmbitionBox Estimate)	₹3 L/yr - ₹4.5 L/yr
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Marketing & Communication Customer Service Associate Salary 4 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr

Last Updated: 1 Feb 2025

Companies similar to Zomato for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Swiggy Customer Service Associate Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4.3 L/yr 13% less
FoodPanda Customer Service Associate Salary 0 - 3 years exp. (5 salaries)	₹1.6 L/yr - ₹2.9 L/yr 32% less
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Dunzo Customer Service Associate Salary 6 - 8 years exp. (4 salaries)	₹2.5 L/yr - ₹4.2 L/yr 3% less
BigBasket Customer Service Associate Salary 0 - 4 years exp. (127 salaries)	₹1.5 L/yr - ₹3.5 L/yr 26% less
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 10% more	4 job openings
Flipkart Customer Service Associate Salary 0 - 5 years exp. (160 salaries)	₹1 L/yr - ₹4 L/yr 23% less
Paytm Customer Service Associate Salary 1 - 7 years exp. (19 salaries)	₹1.8 L/yr - ₹4.5 L/yr 17% less
Ola Cabs Customer Service Associate Salary 1 - 8 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 10% less
PolicyBazaar Customer Service Associate Salary 0 - 4 years exp. (133 salaries)	₹2.3 L/yr - ₹4.5 L/yr 1% more
Indiamart Intermesh Customer Service Associate Salary 0 - 5 years exp. (38 salaries)	₹1 L/yr - ₹3.5 L/yr 35% less
Matrimony.com Customer Service Associate Salary 0 - 3 years exp. (23 salaries)	₹1.4 L/yr - ₹2.5 L/yr 33% less
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Uber Customer Service Associate Salary 0 - 5 years exp. (15 salaries)	₹1.4 L/yr - ₹4.5 L/yr 6% less
JustDial Customer Service Associate Salary 0 - 5 years exp. (11 salaries)	₹1.3 L/yr - ₹3.6 L/yr 17% less
Udaan Customer Service Associate Salary 1 - 5 years exp. (8 salaries)	₹3 L/yr - ₹4 L/yr 3% more
Expedia Group Customer Service Associate Salary 1 - 8 years exp. (6 salaries)	₹4 L/yr - ₹8 L/yr 113% more
EaseMyTrip.com Customer Service Associate Salary 0 - 2 years exp. (5 salaries)	₹2.2 L/yr - ₹3.6 L/yr 19% less
Myntra Customer Service Associate Salary 3 - 6 years exp. (4 salaries)	₹2.1 L/yr - ₹2.8 L/yr 31% less
Videocon d2h Customer Service Associate Salary 0 - 2 years exp. (4 salaries)	₹1.2 L/yr - ₹1.5 L/yr 58% less
Times Internet Customer Service Associate Salary 1 - 10 years exp. (4 salaries)	₹2.5 L/yr - ₹4.6 L/yr 2% more
Info Edge Customer Service Associate Salary 1 - 4 years exp. (3 salaries)	₹3 L/yr - ₹4.2 L/yr 12% more

Customer Service Associate salary at Zomato ranges between ₹1.9 Lakh to ₹5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 33 latest salaries received from various employees of Zomato.

Experience wise Zomato Customer Service Associate salaries

Last Updated: 1 Feb 2025

Experience	Avg Annual Salary
Fresher (10 salaries)	₹2 L/yr - ₹4.5 L/yr
1 year (7 salaries)	₹1.9 L/yr - ₹4 L/yr
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2 years (7 salaries)	₹2 L/yr - ₹4.1 L/yr
3 years (5 salaries)	₹1.9 L/yr - ₹4.6 L/yr
4 years (4 salaries)	₹2.8 L/yr - ₹5 L/yr

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Salary related reviews for Zomato

3.3

Rated by 11 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Human Resources Department

1.0

• posted on 14 Dec 2021

1.0

for Salary and Benefits

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

Dislikes

Salary - Bad
Skill development - Bad

+5 more

Sales Manager in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

4.0

• posted on 18 Jun 2020

5.0

for Salary and Benefits

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

Salary - Excellent

+6 more

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

Customer Service Executive in Dehradun

Other Department

4.0

• posted on 30 Nov 2020

3.0

for Salary and Benefits

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

Work satisfaction - Good

+1 more

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

Senior Associate in Gurgoan

Customer Success, Service & Operations Department

4.0

• posted on 02 Nov 2020

5.0

for Salary and Benefits

Likes

Working environment Career growth opportunities Work satisfiction Culture etc.

Salary - Excellent

+6 more

Dislikes

...If I am talking about career then everyone had equal to opportunity for growth.This was the only company who was paying the highest salary to employees.Finally I had work satisficiton at Zomato.. I always miss the best days of my life at Zomato as a Zaman.

Sales Manager in Kanpur

Sales & Business Development Department

5.0

• posted on 07 Dec 2018

5.0

for Salary and Benefits

Likes

...ry helpfull, supportive, entertain everyone in every situation. Very helpfull. Good in salary. Highly recommended

Salary - Excellent

+6 more

Dislikes

Nothing at all

see more salary related reviews

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What people are saying about Zomato

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an assistant manager

How I landed my first few internships, no sugarcoating, honest truth➡️

Internship hunting was tough. I applied everywhere. Naukri, Indeed, career pages… and most of the time? SILENCE. Then, a senior told me about this whatsapp group where you get direct HR contacts from top companies like Microsoft, Google, Amazon, Zomato, Tata etc. I was doubtful. (HRs ghost most of the time anyway 😬) But I tried. Cold-mailed. Followed up. And guess what? STILL NOTHING! Because the fact is that most of the times such groups and communities are used for marketing and not for actually helping candidates. So I got back to job portals and kept on applying for another few months, and FINALLY... Still no response! Then I finally called my uncle who was working in a big Mnc. Got real responses, real conversations, referrals and eventually, an internship! So the honest fact about jobs & internships is, NETWOKING is very important!

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Zomato Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Zomato?

Customer Service Associate salary at Zomato in India ranges between ₹1.9 Lakhs to ₹5.0 Lakhs for less than 1 year of experience to 4 years. According to our estimates it is 11% more than the average Customer Service Associate Salary in India. Salary estimates are based on 33 latest salaries received from various employees of Zomato India.

How does the salary of a Customer Service Associate at Zomato India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Zomato is 11% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Zomato to a Customer Service Associate in India?

Expedia Group Customer Service Associate Salary - ₹4.0 Lakhs to ₹8.0 Lakhs per year
Info Edge Customer Service Associate Salary - ₹3.0 Lakhs to ₹4.2 Lakhs per year
Amazon Customer Service Associate Salary - ₹0.6 Lakhs to ₹6.8 Lakhs per year
Udaan Customer Service Associate Salary - ₹3.0 Lakhs to ₹4.0 Lakhs per year
Times Internet Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.6 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Zomato in India?

PolicyBazaar Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.5 Lakhs per year
Dunzo Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.2 Lakhs per year
Uber Customer Service Associate Salary - ₹1.4 Lakhs to ₹4.5 Lakhs per year
Ola Cabs Customer Service Associate Salary - ₹2.8 Lakhs to ₹4.0 Lakhs per year
Swiggy Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.3 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Zomato in India?

The estimated take-home salary of a Customer Service Associate at Zomato ranges between ₹23,667 per month to ₹25,125 per month in India. The take-home salary calculation is based on the average Zomato Customer Service Associate salary in India which ranges between ₹1.9 Lakhs to ₹5.0 Lakhs per year for employees with less than 1 year of experience to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Zomato?

According to AmbitionBox, 59% of the Zomato Customer Service Associates reported a notice period of 15 days or less, 36% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 22 responses on AmbitionBox in last 2 years.

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Zomato Customer Service Associate Salaries

Zomato Customer Service Associate salary in India ranges between ₹1.9 Lakh to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 33 Zomato latest salaries received from various employees of Zomato.