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3.7

based on 2.1k Reviews

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Zomato Customer Service Executive Reviews

based on 23 reviews
Updated 3 May, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.9

Skill development

3.7

Work Satisfaction

3.7

Salary & Benefits

3.5

Work-Life balance

3.4

Job Security

3.4

Promotions/Appraisal

3.4

Company culture

23 reviews found

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Top Zomato Customer Service Executive Interview Questions

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Q1. How u deal to the customer if he get non veg food inste ... read more
View answers (33)
Q2. How you deal to the customer if he complain that delive ... read more
View answers (8)

Get interview-ready with top interview questions

View all 11 questions
Q3. What is customer relationship management?
View answers (7)
Q4. Do you know a good amount about ordering food and stuff ... read more
View answers (5)
Q5. Can you communicate both in English and Hindi?
View answers (4)
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People also ask about Zomato's Customer Service Executives

How is Zomato to work for?
Zomato is rated 3.8 out of 5, based on 23 reviews by employees on AmbitionBox. Zomato is known for Skill development which is rated at the top and given a rating of 3.9. However, Company culture is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Zomato read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Zomato?
According to AmbitionBox ratings, Zomato employees rate its salary and benefits as 3.7 out of 5. You can know more about Zomato Salaries at AmbitionBox
How is the work culture at Zomato?
Work culture is rated 3.4 at Zomato by 23 employees. While job security is rated 3.4 and work-life balance is rated 3.5 at Zomato. Read detailed reviews by employees of Zomato on AmbitionBox.

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Gender Based Ratings for Zomato Customer Service Executive

based on 22 reviews
3.0
Rated by 11 Women

Rated 3.4 for Skill Development and 3.0 for Work Satisfaction

women
4.4
Rated by 11 Men

Rated 4.7 for Salary & Benefits and 4.6 for Work Satisfaction

men

Working Days for Zomato Customer Service Executive

based on 23 reviews
Rotational Shift
53%
Monday to Friday
20%
Monday to Saturday
13%
Alternate Saturday off
7%
Other
7%

Work Timings for Zomato Customer Service Executive

based on 23 reviews
Flexible timing
Strict (8.30pm - 1am)
Strict (3pm - 10pm)
56%
7%
7%
30% employees reported other strict timings

Shift Timings for Zomato Customer Service Executive

based on 23 reviews
Day shift
Night shift
83%
17%

Business Travel for Zomato Customer Service Executive

based on 23 reviews
No travel
87%
Within city
13%
Zomato Customer Service Executive Salary
based on 61 salaries
₹1.1 L/yr - ₹4.9 L/yr
18% less than the average Customer Service Executive Salary in India
View more details
retirement
Retirement benefits
1 total response
performance
Performance bonus
1 total response
carlease
Car lease
1 total response
softskill
Job/Soft skill training
1 total response
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