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based on 2.3k Reviews

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Zomato Customer Service Executive Reviews

Updated 3 May, 2024
Overall Rating
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3.9/5
based on 22 reviews

Rating distribution

Category Ratings

4.0

Skill development

3.9

Salary

3.9

Work satisfaction

3.7

Work-life balance

3.6

Job security

3.5

Company culture

3.5

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What employees say about Zomato?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

87% employees reported

View more detailed insights

Gender based rating

3.2
female

Rated by Women

10 reviews

4.5
male

Rated by Men

11 reviews

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22 reviews found

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What people are saying about Zomato

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a deputy manager
5d
Zepto Vs. Zomato
Again in news, I dont understand why Zomato always wants to be in limelight, But Aadit Palicha handled the situation well. What do you guys think ? Is Zomato targeting its competitor by releasing this sort of statements ?
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Top Zomato Customer Service Executive Interview Questions

asked in Customer Service Executive interview
Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answers (36)
asked in Customer Service Executive interview
Q2. How you deal to the customer if he complain that delivery boy threaten him ... read more
View answers (9)

Get interview-ready with top interview questions

View all 11 questions
asked in Customer Service Executive interview
Q3. What is customer relationship management?
View answers (8)
asked in Customer Service Executive interview
Q4. Do you know a good amount about ordering food and stuff online?
View answers (5)
asked in Customer Service Executive interview
Q5. Can you communicate both in English and Hindi?
View answers (5)
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Read Zomato Reviews based on similar designations

4.2
 Senior Associate

 (38)

4.2
 Sales Manager

 (31)

4.5
 Team Lead

 (30)

3.6
 Customer Care Executive

 (26)

4.2
 Customer Support Executive

 (21)

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People also ask about Zomato's Customer Service Executives

How is Zomato to work for?
Zomato is rated 3.9 out of 5, based on 22 reviews by employees on AmbitionBox. Zomato is known for Skill development which is rated at the top and given a rating of 4.0. However, Company culture is rated the lowest at 3.5 and can be improved. To know first hand how it is like to work at Zomato read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Zomato?
According to AmbitionBox ratings, Zomato employees rate its salary and benefits as 3.9 out of 5. You can know more about Zomato Salaries at AmbitionBox
How is the work culture at Zomato?
Work culture is rated 3.5 at Zomato by 22 employees. While job security is rated 3.6 and work-life balance is rated 3.7 at Zomato. Read detailed reviews by employees of Zomato on AmbitionBox.

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Zomato Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 22 Zomato reviews submitted by Zomato employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Zomato is the right company for you. 58% of employees reported the working ...days at Zomato as Rotational Shift. 60% employees reported the work timings at Zomato as Flexible timing. Read more
Zomato Office Photos
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Zomato Customer Service Executive Salary
based on 68 salaries
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₹1.1 L/yr - ₹5.5 L/yr
10% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Zomato Customer Service Executive
retirement
Retirement benefits
1 total response
performance
Performance bonus
1 total response
carlease
Car lease
1 total response
softskill
Job/Soft skill training
1 total response
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