Zomato is rated
3.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Zomato is rated
3.8 out of 5 stars on
AmbitionBox, based on 23 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
23 reviews found
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Popular
Customer Service Executive in
Dehradun
Cancellation Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 30 Nov 2020
Likes
Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️
Dislikes
I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.
Customer Service Executive in
Gurgaon Zomato (Startek -Lucknow)
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2022
Likes
Nothing worst company
Dislikes
Not employee friendly
Treat you as slave
Unexpected over times
Unexpected shifts
No policy for employees.
No holidays
No benefits
8 hours 45 minutes shift and after that ask you for overtime. Forcefully against will.
Work Details
Terrible
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Customer service executive Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 07 Aug 2022
Likes
You can contribute your skill
Dislikes
Working culture, environment
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Muzaffarnagar
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 May 2022
Likes
Zomato is a very good company for food
Dislikes
No any quarry
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Barabanki Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 Jul 2022
Likes
Zomato is a very good job. Salary and work is very easy in this
Dislikes
I don't like anything in Zomato
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Strict working .And big sales for this company Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2022
Likes
As a very good company.And management
Dislikes
All is good ...do not dislike this company
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad (working remotely)
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 May 2024
Overall Rating
Customer Service Executive in
Lucknow
Sos Inbound Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2022
Likes
Good
Dislikes
We don't get any offers on food
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Part Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Sep 2023
Likes
Speed work
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Lucknow
Non Voice Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 12 Jan 2021
Likes
Skills get develop and improve
Dislikes
Zomato need to work on services and at least they provide one time meal toh there employees
Work Details
It is good but it may be much better if the services become excellent
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employee Benefits
Only salary
Customer Service Executive in
Bangalore / Bengaluru
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 04 Sep 2019
Overall Rating
Customer Service Executive in
Gurgaon / Gurugram
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 03 Oct 2019
Likes
No Pf deductions
Dislikes
Very unprofessional behaviour and no respect to employees
People also ask about Zomato's Customer Service Executives
How is Zomato to work for?
Zomato is rated 3.8 out of 5, based on 23 reviews by employees on AmbitionBox.
Zomato is known for Skill development which is rated at the top and given a rating of 3.9. However, Company culture is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Zomato read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Zomato?
According to AmbitionBox ratings, Zomato employees rate its salary and benefits as 3.7 out of 5. You can know more about Zomato Salaries at AmbitionBox
How is the work culture at Zomato?
Work culture is rated 3.4 at Zomato by 23 employees. While job security is rated 3.4 and work-life balance is rated 3.5 at Zomato. Read detailed reviews by employees of Zomato on AmbitionBox.