Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Zomato Team. If you also belong to the team, you can get access from here

Zomato Verified Tick

Compare button icon Compare button icon Compare
Filter reviews by

Zomato Customer Service Executive Reviews

Updated 3 May, 2024
Overall Rating
write
3.9/5
based on 22 reviews

Rating distribution

Category Ratings

4.0

Skill development

3.8

Salary

3.8

Work satisfaction

3.6

Work-life balance

3.5

Job security

3.5

Promotions

3.4

Company culture

What employees say about Zomato?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

58% employees reported

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

87% employees reported

Gender based rating

3.1
female

Rated by Women

10 reviews

4.5
male

Rated by Men

11 reviews

Jobseekers also viewed

3.8
 • 4.1k reviews
3.7
 • 251 reviews
4.3
 • 66 reviews
4.0
 • 48 reviews
4.1
 • 159 reviews
4.5
 • 14 reviews
3.5
 • 201 reviews
4.2
 • 7 reviews
4.4
 • 20 reviews
4.1
 • 25k reviews
4.0
 • 10.7k reviews
4.0
 • 5k reviews
3.6
 • 4.8k reviews
3.5
 • 4.4k reviews
3.6
 • 3.7k reviews
3.8
 • 2.2k reviews
3.7
 • 2k reviews
3.9
 • 2k reviews
4.3
 • 1.6k reviews
3.5
 • 971 reviews

22 reviews found

Sort by: Popular

Top Zomato Customer Service Executive Interview Questions

Q1. How u deal to the customer if he get non veg food instead of veg food ?
Q2. How you deal to the customer if he complain that delivery boy threaten him ... read more

Get interview-ready with top interview questions

View all 11 questions
Q3. What is customer relationship management?
Q4. Do you know a good amount about ordering food and stuff online?
Q5. Can you communicate both in English and Hindi?
Logo
You are reading trusted reviews. Keep reading to find out more about Zomato.

Discover interview dos and don'ts from real experiences

Tell us how to improve this page.

Zomato Customer Service Executive Salary
based on 65 salaries
₹1.1 L/yr - ₹5.5 L/yr
12% less than the average Customer Service Executive Salary in India
View more details
retirement
Retirement benefits
1 total response
performance
Performance bonus
1 total response
carlease
Car lease
1 total response
softskill
Job/Soft skill training
1 total response
View All
Compare Zomato with

Swiggy

3.8
Compare

Amazon

4.1
Compare

Dunzo

3.4
Compare

Flipkart

4.0
Compare
write
Rate your company