Zomato Customer Service Manager Salaries by 4 Employees (Updated 2024)

0 - 8 years exp.

₹3.8 Lakhs - ₹12 Lakhs

Low Confidence

Salary of majority employees

22% more than the average Customer Service Manager Salary in Internet Companies for 0 - 8 years of experience

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Salaries in different departments

Human Resources Customer Service Manager Salary 1 year exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.1 L/yr
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Sales & Business Development Customer Service Manager Salary 4 years exp. (AmbitionBox Estimate)	₹4.7 L/yr - ₹5.8 L/yr

Last Updated: 17 Mar 2023

Companies similar to Zomato for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
Swiggy Customer Service Manager Salary 0 - 17 years exp. (4 salaries)	₹3.1 L/yr - ₹10.5 L/yr At par
Amazon Customer Service Manager Salary 0 - 11 years exp. (68 salaries)	₹4.2 L/yr - ₹14 L/yr 27% more
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Matrimony.com Customer Service Manager Salary 5 - 15 years exp. (13 salaries)	₹2.8 L/yr - ₹6 L/yr 31% less
Times Internet Customer Service Manager Salary 5 - 9 years exp. (9 salaries)	₹6.9 L/yr - ₹11.5 L/yr 43% more
PolicyBazaar Customer Service Manager Salary 1 - 2 years exp. (7 salaries)	₹2.4 L/yr - ₹3.1 L/yr 61% less
JustDial Customer Service Manager Salary 0 - 16 years exp. (5 salaries)	₹2.4 L/yr - ₹7.4 L/yr 26% less
Indiamart Intermesh Customer Service Manager Salary 3 - 10 years exp. (5 salaries)	₹4.2 L/yr - ₹7.5 L/yr 30% less
Videocon d2h Customer Service Manager Salary 3 - 13 years exp. (4 salaries)	₹2.5 L/yr - ₹4.5 L/yr 45% less
Udaan Customer Service Manager Salary 0 - 1 year exp. (3 salaries)	₹2.4 L/yr - ₹2.9 L/yr 64% less
Alibaba Group Customer Service Manager Salary 1 - 2 years exp. (3 salaries)	₹2.1 L/yr - ₹2.4 L/yr 67% less
Flipkart Customer Service Manager Salary 1 - 2 years exp. (3 salaries)	₹2.6 L/yr - ₹3.4 L/yr 57% less
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Customer Service Manager salary at Zomato ranges between ₹3.8 Lakhs to ₹12 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 4 latest salaries received from various employees of Zomato.

Experience wise Zomato Customer Service Manager salaries

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr
1 year (AmbitionBox Estimate)	₹3.8 L/yr - ₹3.8 L/yr
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2 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.4 L/yr
3 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.6 L/yr
4 years (AmbitionBox Estimate)	₹5.3 L/yr - ₹12.1 L/yr
5 years (AmbitionBox Estimate)	₹6.9 L/yr - ₹8.8 L/yr
6 years (AmbitionBox Estimate)	₹7.8 L/yr - ₹10 L/yr
7 years (AmbitionBox Estimate)	₹8.7 L/yr - ₹11.1 L/yr
8 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹12 L/yr

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Similar Designation salaries in Zomato

Customer Service Associate Salary

(38 salaries)

₹1.8 L/yr - ₹6.02 L/yr

Customer Service Executive Salary

(61 salaries)

₹1.1 L/yr - ₹4.9 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹1.5 L/yr - ₹3.95 L/yr

Customer Service Representative Salary

(4 salaries)

₹2.8 L/yr - ₹6 L/yr

Customer Care Executive Salary

(97 salaries)

₹1 L/yr - ₹5 L/yr

Customer Support Associate Salary

(9 salaries)

₹2 L/yr - ₹4.5 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹16.4 L/yr - ₹20.9 L/yr

Customer Support Executive Salary

(68 salaries)

₹1 L/yr - ₹5 L/yr

Relationship Manager Salary

(5 salaries)

₹6 L/yr - ₹12.1 L/yr

Deputy Manager Salary

(11 salaries)

₹9 L/yr - ₹27 L/yr

Salary related reviews for Zomato

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Human Resources Department

1.0

• posted on 14 Dec 2021

1.0

for Salary and Benefits

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

Sales Manager in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

4.0

• posted on 18 Jun 2020

5.0

for Salary and Benefits

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

Customer Service Executive in Dehradun

Other Department

4.0

• posted on 30 Nov 2020

3.0

for Salary and Benefits

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

Senior Associate in Gurgoan

Customer Success, Service & Operations Department

4.0

• posted on 02 Nov 2020

5.0

for Salary and Benefits

Likes

Working environment Career growth opportunities Work satisfiction Culture etc.

Dislikes

...If I am talking about career then everyone had equal to opportunity for growth.This was the only company who was paying the highest salary to employees.Finally I had work satisficiton at Zomato.. I always miss the best days of my life at Zomato as a Zaman.

Sales Manager in Kanpur

Sales & Business Development Department

5.0

• posted on 07 Dec 2018

5.0

for Salary and Benefits

Likes

...ry helpfull, supportive, entertain everyone in every situation. Very helpfull. Good in salary. Highly recommended

Dislikes

Nothing at all

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What people are saying about Zomato

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hukumamatata

works at

Infosys

How the hell can you cook food and deliver it in just 10 minutes???

I was wondering the same thing last night.. Even my mother cannot cook food and hand it to me as fast as 10 minutes! Even maggi takes longer too cook, if you're cooking it properly. So how are Zepto, Swiggy and Zomato planning to do it? The answer is, highly unhealthy ultra processed half cooked food! No no, I am not saying that it'll be bad in taste, it'll be tasty as hell for sure, how else will they survive then, but I can vouch that this food will be highly ultraprocessed and unhealthy for us. Please don't sacrifice your health just to get food delivered in 10 minutes!

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Zomato Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Zomato?

Customer Service Manager salary at Zomato in India ranges between ₹3.8 Lakhs to ₹12.0 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 22% more than the average Customer Service Manager Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Zomato India.

How does the salary of a Customer Service Manager at Zomato India compare with the average salary range for this job?

The average salary of a Customer Service Manager at Zomato is 22% more than the average salary of a Customer Service Manager in India. To know exact salary insights, login to view.

Which similar companies are paying more than Zomato to a Customer Service Manager in India?

Times Internet Customer Service Manager Salary - ₹6.9 Lakhs to ₹11.5 Lakhs per year
Amazon Customer Service Manager Salary - ₹4.2 Lakhs to ₹14.0 Lakhs per year

What is the salary of a Customer Service Manager in companies similar to Zomato in India?

Swiggy Customer Service Manager Salary - ₹3.1 Lakhs to ₹10.5 Lakhs per year
JustDial Customer Service Manager Salary - ₹2.4 Lakhs to ₹7.4 Lakhs per year
Indiamart Intermesh Customer Service Manager Salary - ₹4.2 Lakhs to ₹7.5 Lakhs per year
Matrimony.com Customer Service Manager Salary - ₹2.8 Lakhs to ₹6.0 Lakhs per year
Videocon d2h Customer Service Manager Salary - ₹2.5 Lakhs to ₹4.5 Lakhs per year

What is the estimated take home salary of a Customer Service Manager at Zomato in India?

The estimated take-home salary of a Customer Service Manager at Zomato ranges between ₹52,082 per month to ₹53,310 per month in India. The take-home salary calculation is based on the average Zomato Customer Service Manager salary in India which ranges between ₹3.8 Lakhs to ₹12.0 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Manager at Zomato?

According to AmbitionBox, 100% of the Zomato Customer Service Managers reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Zomato Customer Service Manager Salaries

Zomato Customer Service Manager salary in India ranges between ₹3.8 Lakhs to ₹12 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Zomato latest salaries received from various employees of Zomato.