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Zomato Customer Service Manager salaries in India (Updated 2025)

Annual salary range
2 - 10 years exp.
₹5.3 Lakhs - ₹20 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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102% more than the average Customer Service Manager Salary in Internet Companies for 2 - 10 years of experience

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Last Updated: 20 Feb 2025

Companies similar to Zomato for Customer Service Manager

Company name Avg Annual Salary Open Jobs
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0 - 17 years exp. (4 salaries)

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₹3.1 L/yr - ₹10.5 L/yr

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Amazon Customer Service Manager Salary

0 - 11 years exp. (63 salaries)

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₹4.5 L/yr - ₹14 L/yr

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Matrimony.com Customer Service Manager Salary

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₹2.3 L/yr - ₹6 L/yr

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₹6.9 L/yr - ₹11.5 L/yr

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PolicyBazaar Customer Service Manager Salary

1 - 2 years exp. (7 salaries)

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₹2.4 L/yr - ₹3.1 L/yr

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JustDial Customer Service Manager Salary

10 - 16 years exp. (5 salaries)

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₹4.4 L/yr - ₹7.4 L/yr

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₹4.2 L/yr - ₹7.5 L/yr

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Myntra Customer Service Manager Salary

0 - 9 years exp. (4 salaries)

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₹2.2 L/yr - ₹11.3 L/yr

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Videocon d2h Customer Service Manager Salary

3 - 13 years exp. (4 salaries)

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₹2.5 L/yr - ₹4.5 L/yr

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Udaan Customer Service Manager Salary

0 - 1 year exp. (3 salaries)

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₹2.4 L/yr - ₹2.9 L/yr

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₹2.1 L/yr - ₹2.4 L/yr

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Flipkart Customer Service Manager Salary

1 - 2 years exp. (3 salaries)

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₹2.6 L/yr - ₹3.4 L/yr

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Customer Service Manager salary at Zomato ranges between ₹5.3 Lakhs to ₹20 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 4 latest salaries received from various employees of Zomato.

Latest annual salaries shared by Zomato Customer Service Manager

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10 years exp.
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4 years exp.
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8 years exp.

Experience wise Zomato Customer Service Manager salaries

Last Updated: 20 Feb 2025

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹12 L/yr
3 years (AmbitionBox Estimate)

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₹7.5 L/yr - ₹9.6 L/yr
4 years (AmbitionBox Estimate)

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₹5.3 L/yr - ₹17.2 L/yr
5 years (AmbitionBox Estimate)

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₹9.7 L/yr - ₹12.4 L/yr
6 years (AmbitionBox Estimate)

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₹10.7 L/yr - ₹13.7 L/yr
View all

Similar Designation salaries in Zomato

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₹1.8 L/yr - ₹6.5 L/yr
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₹1.15 L/yr - ₹5.5 L/yr
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₹1.5 L/yr - ₹3.95 L/yr
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₹2.8 L/yr - ₹6 L/yr
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₹1.2 L/yr - ₹5 L/yr
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₹2 L/yr - ₹4.5 L/yr
Service Engineer Salary
(AmbitionBox Estimate)
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₹16.4 L/yr - ₹20.9 L/yr
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₹1 L/yr - ₹5 L/yr
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₹1.93 L/yr - ₹11.17 L/yr
Deputy Manager Salary
(13 salaries)
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₹8.5 L/yr - ₹26.2 L/yr

Salary related reviews for Zomato

Full Time

 · 

Human Resources Department

1.0
  •  posted on 14 Dec 2021

1.0
 for  Salary and Benefits

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

read more

Dislikes

  • Salary - Bad
  • Skill development - Bad
  • +5 more

Full Time

 · 

Sales & Business Development Department

4.0
  •  posted on 18 Jun 2020

5.0
 for  Salary and Benefits

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

read more
  • Salary - Excellent
  • +6 more

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

read more

Other Department

4.0
  •  posted on 30 Nov 2020

3.0
 for  Salary and Benefits

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

  • Work satisfaction - Good
  • +1 more

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

read more

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Nov 2020

5.0
 for  Salary and Benefits

Likes

Working environment Career growth opportunities Work satisfiction Culture etc.

  • Salary - Excellent
  • +6 more

Dislikes

...If I am talking about career then everyone had equal to opportunity for growth.This was the only company who was paying the highest salary to employees.Finally I had work satisficiton at Zomato.. I always miss the best days of my life at Zomato as a Zaman.

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Sales & Business Development Department

5.0
  •  posted on 07 Dec 2018

5.0
 for  Salary and Benefits

Likes

...ry helpfull, supportive, entertain everyone in every situation. Very helpfull. Good in salary. Highly recommended

read more
  • Salary - Excellent
  • +6 more

Dislikes

Nothing at all

see more salary related reviews

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Zomato Customer Service Manager Salary FAQs

What is the salary of Customer Service Manager at Zomato ?
The average salary of a Customer Service Manager at Zomato in India typically ranges from ₹5.3 Lakhs to ₹20.0 Lakhs per year, depending on experience (from 2 years to 10 years).

The top 10% of Customer Service Manager at Zomato earn more than ₹20.0 Lakhs per year, and the top 1% earn over ₹20.0 Lakhs per year. Customer Service Manager Salaries at Zomato can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Zomato employees in India.
What is the estimated take home salary of a Customer Service Manager at Zomato in India?
The estimated take-home salary of a Customer Service Manager at Zomato in India typically ranges from ₹84,927 to ₹87,149 per month. This is based on the average salary range of ₹5.3 Lakhs to ₹20.0 Lakhs per year for employees with experience ranging from 2 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Zomato. Check how we calculate in-hand salary with our in-hand salary calculator.
What is the salary of a Customer Service Manager in companies similar to Zomato in India?
The salary of a Customer Service Manager at companies similar to Zomato in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Times Internet ₹6.9 Lakhs to ₹11.5 Lakhs per year
Amazon ₹4.5 Lakhs to ₹14.0 Lakhs per year
Swiggy ₹3.1 Lakhs to ₹10.5 Lakhs per year
JustDial ₹4.4 Lakhs to ₹7.4 Lakhs per year
Myntra ₹2.2 Lakhs to ₹11.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Manager at Zomato in India?
The salary growth for a Customer Service Manager at Zomato depends on factors such as experience, performance, and promotions. On average, a Customer Service Manager can expect the following growth trajectory at Zomato:

Experience Average Salary Range
2 years ₹2.9 Lakhs to ₹12.0 Lakhs per year
3 years ₹7.5 Lakhs to ₹9.6 Lakhs per year
4 years ₹5.3 Lakhs to ₹17.2 Lakhs per year
5 years ₹9.7 Lakhs to ₹12.4 Lakhs per year
and so on.

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Zomato Customer Service Manager salary in India ranges between ₹5.3 Lakhs to ₹20 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Zomato latest salaries received from various employees of Zomato.