Zomato Customer Service Representative Salaries by 4 Employees (Updated 2025)

0 - 2 years exp.

₹2.8 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

38% more than the average Customer Service Representative Salary in Internet Companies for 0 - 2 years of experience

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Last Updated: 5 Feb 2025

Companies similar to Zomato for Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Representative Salary 0 - 6 years exp. (190 salaries)	₹1.8 L/yr - ₹6 L/yr 13% less
Flipkart Customer Service Representative Salary 0 - 5 years exp. (12 salaries)	₹2.2 L/yr - ₹3.6 L/yr 36% less
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Uber Customer Service Representative Salary 0 - 5 years exp. (11 salaries)	₹2 L/yr - ₹3 L/yr 43% less
Swiggy Customer Service Representative Salary 2 - 7 years exp. (9 salaries)	₹2.5 L/yr - ₹4.5 L/yr 34% less
Udaan Customer Service Representative Salary 1 - 6 years exp. (7 salaries)	₹2.8 L/yr - ₹4.1 L/yr 25% less
JustDial Customer Service Representative Salary 1 - 3 years exp. (7 salaries)	₹1.2 L/yr - ₹7.5 L/yr 28% less
Indiamart Intermesh Customer Service Representative Salary 1 - 2 years exp. (6 salaries)	₹1.9 L/yr - ₹4.5 L/yr 34% less
Matrimony.com Customer Service Representative Salary 1 - 4 years exp. (4 salaries)	₹2 L/yr - ₹2.3 L/yr 51% less
PolicyBazaar Customer Service Representative Salary 0 - 2 years exp. (3 salaries)	₹3 L/yr - ₹3.5 L/yr 30% less
Myntra Customer Service Representative Salary 0 - 7 years exp. (3 salaries)	₹1.8 L/yr - ₹4.2 L/yr 35% less
Videocon d2h Customer Service Representative Salary 3 - 5 years exp. (3 salaries)	₹1.4 L/yr - ₹3 L/yr 44% less
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Care Health Insurance Customer Service Representative Salary 2 - 6 years exp. (3 salaries)	₹2.5 L/yr - ₹4.5 L/yr 22% less

Customer Service Representative salary at Zomato ranges between ₹2.8 Lakhs to ₹6 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 4 latest salaries received from various employees of Zomato.

Experience wise Zomato Customer Service Representative salaries

Last Updated: 5 Feb 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹4.8 L/yr - ₹10.2 L/yr
1 year (AmbitionBox Estimate)	₹2.8 L/yr - ₹6 L/yr
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2 years (AmbitionBox Estimate)	₹3 L/yr - ₹5.5 L/yr

Similar Designation salaries in Zomato

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Customer Service Manager Salary

(4 salaries)

₹5.25 L/yr - ₹20 L/yr

Customer Care Executive Salary

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₹1.2 L/yr - ₹5 L/yr

Customer Support Executive Salary

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₹1 L/yr - ₹5 L/yr

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Senior Customer Service Executive Salary

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₹2.5 L/yr - ₹4.4 L/yr

Customer Relationship Manager Salary

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₹1.5 L/yr - ₹3.95 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹16.4 L/yr - ₹20.9 L/yr

Senior Associate Salary

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₹3 L/yr - ₹10 L/yr

Salary related reviews for Zomato

1.0

Rated by 1 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Human Resources Department

1.0

• posted on 14 Dec 2021

1.0

for Salary and Benefits

Likes

The company does not care about its employees at all.. the salaries are not credited correctly and it’s a task to get the pay slip from the company.. the company ask the employees to do the over time but they do not credit the over time money on time and full pyment of over time is never done.. Ever my day thay keep on changing on the policies and send a wats app message to the employees to follow the policies without providing proper training. There is no job security in the company as everyday the employees get a warning of loosing jobs because the company is not able to make a stable policy.

Dislikes

Salary - Bad
Skill development - Bad

+5 more

Sales Manager in Gurgaon / Gurugram

Full Time

Sales & Business Development Department

4.0

• posted on 18 Jun 2020

5.0

for Salary and Benefits

Likes

Well I am an Ex Zoman now. Everything about Zomato is FANTASTIC. Be it Work Culture, Salary, Work Life Balance etc. I really don't know how Zomato is supporting its employees during COVID but I read an article that says Zomato has asked 13% of it's employees to leave during COVID.

Salary - Excellent

+6 more

Dislikes

Like I mentioned before, My overall experience of working at Zomato is GREAT. The only thing or person who ruined it was my Reporting Manager. He was Biased and believed in Favouritism. I don't know how he became a Team Manager.

Customer Service Executive in Dehradun

Other Department

4.0

• posted on 30 Nov 2020

3.0

for Salary and Benefits

Likes

Overall it is a good experience working with Zomato & back then I also won the Diwali Incentive & got a Smartphone ♥️

Work satisfaction - Good

+1 more

Dislikes

I joined as a fresher the salary package was average, really I expected the salary was more but according to work it is average.

Senior Associate in Gurgoan

Customer Success, Service & Operations Department

4.0

• posted on 02 Nov 2020

5.0

for Salary and Benefits

Likes

Working environment Career growth opportunities Work satisfiction Culture etc.

Salary - Excellent

+6 more

Dislikes

...If I am talking about career then everyone had equal to opportunity for growth.This was the only company who was paying the highest salary to employees.Finally I had work satisficiton at Zomato.. I always miss the best days of my life at Zomato as a Zaman.

Sales Manager in Kanpur

Sales & Business Development Department

5.0

• posted on 07 Dec 2018

5.0

for Salary and Benefits

Likes

...ry helpfull, supportive, entertain everyone in every situation. Very helpfull. Good in salary. Highly recommended

Salary - Excellent

+6 more

Dislikes

Nothing at all

see more salary related reviews

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What people are saying about Zomato

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a deputy manager

Zepto Vs. Zomato

Again in news, I dont understand why Zomato always wants to be in limelight, But Aadit Palicha handled the situation well. What do you guys think ? Is Zomato targeting its competitor by releasing this sort of statements ?

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Zomato Customer Service Representative Salary FAQs

What is the salary of Customer Service Representative at Zomato ?

The average salary of a Customer Service Representative at Zomato in India typically ranges from ₹2.8 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Customer Service Representative at Zomato earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Customer Service Representative Salaries at Zomato can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Zomato employees in India.

What is the estimated take home salary of a Customer Service Representative at Zomato in India?

The estimated take-home salary of a Customer Service Representative at Zomato in India typically ranges from ₹32,478 to ₹33,755 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Zomato. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Customer Service Representative in companies similar to Zomato in India?

The salary of a Customer Service Representative at companies similar to Zomato in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Amazon	₹1.8 Lakhs to ₹6.0 Lakhs per year
Care Health Insurance	₹2.5 Lakhs to ₹4.5 Lakhs per year
Udaan	₹2.8 Lakhs to ₹4.1 Lakhs per year
JustDial	₹1.2 Lakhs to ₹7.5 Lakhs per year
PolicyBazaar	₹3.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Representative at Zomato in India?

The salary growth for a Customer Service Representative at Zomato depends on factors such as experience, performance, and promotions. On average, a Customer Service Representative can expect the following growth trajectory at Zomato:

Experience	Average Salary Range
Fresher	₹4.8 Lakhs to ₹10.2 Lakhs per year
1 year	₹2.8 Lakhs to ₹6.0 Lakhs per year
2 years	₹3.0 Lakhs to ₹5.5 Lakhs per year

and so on.

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Zomato Customer Service Representative Salaries

Zomato Customer Service Representative salary in India ranges between ₹2.8 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Zomato latest salaries received from various employees of Zomato.