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3.9

based on 21.2k Reviews

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Reliance Retail Customer Service Associate Interview Questions and Answers

Updated 24 Sep 2024

13 interviews found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

1 Interview Round

1

Behavioral Round (2 Questions)

  • Q1. Introduced your self confidently
  • Q2. Share experience or what are you going to do
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell us about your self Tell us about your previous work experience
  • Q2. Tell us your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Work upon the resume be a team player and be confident about yourslef
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. For my selection into the company, I just had to face one to one interview with the department manager of my store
  • Q2. The manager asked about myself, academic qualification, if I know anything about the sales as well
  • Q3. Asked whether I can be flexible with the shift
  • Q4. I was also enquired if I have any smoking or drinks habits
  • Q5. Was questioned about my future goal

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for the interview well groomed and wear and plane shirt and pants / jeans
They check your fluency in English and
Be prepared to speak in English for minimum of 20 minutes

I applied via Naukri.com and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Why you want this job ? To enhance my personality professionally.
  • Q2. What's your strength? Patience nd hard are my strength nd m also having better communication skill.

Interview Preparation Tips

Interview preparation tips for other job seekers - A good impression ,Confidence nd good communication skill can increase the chances to be selected.

Reliance Retail interview questions for designations

 Senior Customer Service Associate

 (3)

 Customer Service Associate (Csa)

 (4)

 Customer Service Executive

 (2)

 Customer Support Associate

 (2)

 Customer Sales Associate

 (1)

 Customer Service Officer

 (13)

 Service Manager

 (1)

 Associate

 (5)

Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. What is the retail
  • Q2. What is your experience
3

HR Round (2 Questions)

  • Q1. Growth is life and passion for india
  • Q2. This is the only way to move forward in life, choose your own path.

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to move ahead in life, never be afraid.🙏

I applied via Walk-in and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (1 Question)

  • Q1. About our self,about work experience, currently what are u doing now

Interview Preparation Tips

Interview preparation tips for other job seekers - Talk clearly and answer with own creation don't panic
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Mar 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self

2 Interview Rounds

1

Aptitude Test Round

There was a exam,by attending the exam they can measure our own communication skill in our global universal language.it was not that much difficult for you knows basics of english.

2

HR Round (3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - You Truly Get What You Put In.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Walk-in and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (3 Questions)

  • Q1. Self introduction
  • Q2. Communication skill
  • Q3. Grooming, behaviour, smile and petience

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep smiling and tell them to do smart work

I applied via Naukri.com and was interviewed before Jun 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2

Aptitude Test Round

3

Case Study Round

How to solve custemer problem in store

Interview Preparation Tips

Interview preparation tips for other job seekers - Iam graduate in Karnatak university darawad

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Service Associate interview?
Reliance Retail interview process usually has 1-2 rounds. The most common rounds in the Reliance Retail interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Reliance Retail Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Retail Sales, Counter Sales, Sales, Customer Service and Customer Relationship.
What are the top questions asked in Reliance Retail Customer Service Associate interview?

Some of the top questions asked at the Reliance Retail Customer Service Associate interview -

  1. What is customer servi...read more
  2. What is the ret...read more
  3. For my selection into the company, I just had to face one to one interview with...read more
How long is the Reliance Retail Customer Service Associate interview process?

The duration of Reliance Retail Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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People are getting interviews through

based on 11 Reliance Retail interviews
WalkIn
Job Portal
Campus Placement
Referral
45%
18%
9%
9%
19% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Reliance Retail Customer Service Associate Salary
based on 548 salaries
₹0.7 L/yr - ₹3.7 L/yr
33% less than the average Customer Service Associate Salary in India
View more details

Reliance Retail Customer Service Associate Reviews and Ratings

based on 405 reviews

4.2/5

Rating in categories

4.1

Skill development

3.8

Work-Life balance

3.7

Salary & Benefits

4.1

Job Security

4.0

Company culture

3.3

Promotions/Appraisal

3.8

Work Satisfaction

Explore 405 Reviews and Ratings
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₹4.3 L/yr - ₹15.5 L/yr

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₹1.5 L/yr - ₹7.5 L/yr

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