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Marks & Spencer Interview Questions, Process, and Tips

Updated 20 Feb 2025

Top Marks & Spencer Interview Questions and Answers

View all 10 questions

Marks & Spencer Interview Experiences

Popular Designations

32 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
  • Q2. Questions on daily basis works
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

  • Answered by AI

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Buyer Interview Questions & Answers

user image Anonymous

posted on 20 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I was interviewed in Jan 2025.

Round 1 - Excel test 

(2 Questions)

  • Q1. How would you calculate per week sell-thru?
  • Q2. How to calculate margin in a product?

Buyer Interview Questions asked at other Companies

Q1. What is contract procurement, and what are its key elements?
View answer (2)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - In-person 

(1 Question)

  • Q1. Do you have any previous experience as a retail assistant?
  • Ans. 

    Yes, I have 2 years of experience working as a retail assistant in a busy department store.

    • Worked as a retail assistant for 2 years

    • Assisted customers with inquiries and purchases

    • Maintained store cleanliness and organization

    • Operated cash register and processed transactions

  • Answered by AI

Retail Assistant Interview Questions asked at other Companies

Q1. Why is attention important in petrol pumps?
View answer (1)

Bakery Chef Interview Questions & Answers

user image Anonymous

posted on 19 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell us about yourself
  • Q2. Challenge you have faced

Interview Preparation Tips

Interview preparation tips for other job seekers - Show good time management skills

Bakery Chef Interview Questions asked at other Companies

Q1. do you know how to bake puffs different between puff and pastry
View answer (1)

Marks & Spencer interview questions for popular designations

 Section Manager

 (6)

 Customer Service Associate

 (5)

 Bakery Chef

 (2)

 Customer Sales Associate

 (2)

 Store Manager

 (2)

 Visual Merchandiser

 (2)

 Assistant Project and Construction Manager

 (1)

 Buyer

 (1)

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How would you share data with impact
  • Ans. 

    I would create visually appealing presentations, use storytelling techniques, and provide real-life examples to share data with impact.

    • Create visually appealing presentations to make data more engaging

    • Use storytelling techniques to help the audience connect with the data on a personal level

    • Provide real-life examples to illustrate the impact of the data in practical terms

  • Answered by AI

Financial Analyst Interview Questions asked at other Companies

Q1. Suppose you have 10000 US dollars with you, out of which you took a loan of 5000 US Dollars. Now suppose you have purchased two assets of 5000 US Dollars each, one through cash and other through bank loan. How would you show this transactio... read more
View answer (3)

Get interview-ready with Top Marks & Spencer Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to work here.

Jobs at Marks & Spencer

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Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you want to join retail
Round 3 - Group Discussion 

What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc

Interview Preparation Tips

Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About previous experience
  • Q2. How you are managing people
  • Q3. How you will manage an arrogant customer after shopping a product from your store and Reports quality issue
  • Ans. 

    I would handle an arrogant customer by listening to their concerns, empathizing with their frustration, and offering a solution to address the quality issue.

    • Listen attentively to the customer's complaint

    • Empathize with their frustration and acknowledge their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to address the quality issue, such as a replacement or refund

    • Ensure clear communication and transpare...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Meet with store manager
Round 4 - One-on-one 

(1 Question)

  • Q1. About some situations and Action plans

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared well with previous experience and study well about all the small incidents that can happen in your current position also .

Section Manager Interview Questions asked at other Companies

Q1. What do you know about foam industry ? Will it be beneficial for your career ?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why do you wanto leave previous job.
  • Q2. Why dou wanto joine our company's
  • Q3. What was you last month sale
  • Q4. What was the square feet of your store
  • Ans. 

    The square footage of our store was 5,000 square feet.

    • Our store had a spacious layout with ample room for customers to browse.

    • The large square footage allowed us to display a wide variety of products.

    • The store was divided into different sections based on product categories.

    • The square footage also included storage areas and office space.

    • The store layout was designed to maximize customer flow and convenience.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your expectation from marks and spencer
  • Q2. What was your contribution to your store

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first of all prepare your self...of your previous company data..and response confidently after asking questions

Customer Sales Associate Interview Questions asked at other Companies

Q1. What is KPIs and what is upt Atv Asp
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Majority questions regarding quants grammar logical reasoning.

Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about VM ?
  • Ans. 

    Yes, VM stands for Virtual Machine.

    • VM refers to a software emulation of a physical computer.

    • It allows multiple operating systems to run on a single physical machine.

    • VMs are commonly used in cloud computing and server virtualization.

    • Examples of popular VM software include VMware, VirtualBox, and Hyper-V.

  • Answered by AI

Skills evaluated in this interview

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer interview?
Marks & Spencer interview process usually has 2-3 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Marks & Spencer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Customer Service, Sales, Visual Merchandising, Retail Sales and Store Management.
What are the top questions asked in Marks & Spencer interview?

Some of the top questions asked at the Marks & Spencer interview -

  1. Introduction, what is a reatil & what is a servi...read more
  2. How you will manage an arrogant customer after shopping a product from your sto...read more
  3. When to be starting joining process will be good for y...read more
How long is the Marks & Spencer interview process?

The duration of Marks & Spencer interview process can vary, but typically it takes about less than 2 weeks to complete.

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Marks & Spencer Interview Process

based on 41 interviews

Interview experience

4.4
  
Good
View more

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Marks & Spencer Reviews and Ratings

based on 755 reviews

4.0/5

Rating in categories

3.9

Skill development

3.9

Work-life balance

3.8

Salary

4.2

Job security

4.0

Company culture

3.5

Promotions

3.8

Work satisfaction

Explore 755 Reviews and Ratings
Recruiter

Bangalore / Bengaluru

2-7 Yrs

Not Disclosed

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