70+ Marks & Spencer Interview Questions & Answers | Complete Prep Guide 2025

Top Marks & Spencer Interview Questions and Answers

Q1. Introduction, what is a reatil & what is a service
asked in Customer Service Associate interview
View answer (1)
Q2. How would you calculate per week sell-thru?
asked in Buyer interview
View answer (1)
Q3. What do you know about reatil?
asked in Sales Advisor interview
View answers (2)

View all 10 questions

Marks & Spencer Interview Experiences

Popular Designations

32 interviews found

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 2 Apr 2022

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Group Discussion

How will you work on sales?

Round 3 - Case Study

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR

(2 Questions)

Q1. Questions on retail KPI

Add your answer

Q2. Questions on daily basis works

Add your answer

Round 5 - One-on-one

(2 Questions)

Q1. How much salary you are expecting?

Add your answer

Q2. When to be starting joining process will be good for you?

Ans.

I am available to start the joining process immediately.

I am ready to start as soon as possible
I can begin within the next week
I am flexible with the start date

Answered by AI

Add your answer

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Buyer Interview Questions & Answers

Anonymous

posted on 20 Feb 2025

Interview experience

Good

Difficulty level

Moderate

Process Duration

Result

I was interviewed in Jan 2025.

Round 1 - Excel test

(2 Questions)

Q1. How would you calculate per week sell-thru?

Ans.

Per week sell-thru can be calculated by dividing the total units sold by the total units available for sale and multiplying by 100.

Calculate total units sold in a week
Calculate total units available for sale in a week
Divide total units sold by total units available for sale and multiply by 100 to get sell-thru percentage

Answered by AI

Add your answer

Q2. How to calculate margin in a product?

Ans.

Margin in a product can be calculated by subtracting the cost of goods sold from the selling price.

Calculate the cost of goods sold (COGS) by adding up all the costs directly associated with producing the product.
Determine the selling price of the product.
Subtract the COGS from the selling price to get the margin.
Margin = Selling Price - Cost of Goods Sold
For example, if a product sells for $100 and the COGS is $60, th

Answered by AI

Add your answer

Buyer Interview Questions asked at other Companies

Q1. What is contract procurement, and what are its key elements?

View answer (2)

Marks & Spencer Interview Questions and Answers for Freshers

Retail Assistant Interview Questions & Answers

Anonymous

posted on 15 Oct 2024

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - In-person

(1 Question)

Q1. Do you have any previous experience as a retail assistant?

Ans.

Yes, I have 2 years of experience working as a retail assistant in a busy department store.

Worked as a retail assistant for 2 years
Assisted customers with inquiries and purchases
Maintained store cleanliness and organization
Operated cash register and processed transactions

Answered by AI

Add your answer

Retail Assistant Interview Questions asked at other Companies

Q1. Why is attention important in petrol pumps?

View answer (1)

Bakery Chef Interview Questions & Answers

Anonymous

posted on 19 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Tell us about yourself

Add your answer

Q2. Challenge you have faced

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Show good time management skills

Bakery Chef Interview Questions asked at other Companies

Q1. do you know how to bake puffs different between puff and pastry

View answer (1)

Financial Analyst Interview Questions & Answers

Anonymous

posted on 19 May 2024

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Job Portal and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. How would you share data with impact

Ans.

I would create visually appealing presentations, use storytelling techniques, and provide real-life examples to share data with impact.

Create visually appealing presentations to make data more engaging
Use storytelling techniques to help the audience connect with the data on a personal level
Provide real-life examples to illustrate the impact of the data in practical terms

Answered by AI

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Financial Analyst Interview Questions asked at other Companies

Q1. Suppose you have 10000 US dollars with you, out of which you took a loan of 5000 US Dollars. Now suppose you have purchased two assets of 5000 US Dollars each, one through cash and other through bank loan. How would you show this transactio... read more

View answer (3)

Get interview-ready with Top Marks & Spencer Interview Questions

Customer Assistant Interview Questions & Answers

Anonymous

posted on 14 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one

(1 Question)

Q1. Why do you want to work here.

Add your answer

Jobs at Marks & Spencer

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Visual Merchandiser

Pune

2-7 Yrs

Not Disclosed

Customer Service Associate Interview Questions & Answers

Neyaz khan

posted on 9 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Tell me about yourself and why you want to join retail

Add your answer

Round 3 - Group Discussion

What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc

Interview Preparation Tips

Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Section Manager Interview Questions & Answers

Anonymous

posted on 9 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. About previous experience

Add your answer

Q2. How you are managing people

Add your answer

Q3. How you will manage an arrogant customer after shopping a product from your store and Reports quality issue

Ans.

I would handle an arrogant customer by listening to their concerns, empathizing with their frustration, and offering a solution to address the quality issue.

Listen attentively to the customer's complaint
Empathize with their frustration and acknowledge their concerns
Apologize for the inconvenience caused
Offer a solution to address the quality issue, such as a replacement or refund
Ensure clear communication and transpare...

Answered by AI

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Meet with store manager

Add your answer

Round 4 - One-on-one

(1 Question)

Q1. About some situations and Action plans

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared well with previous experience and study well about all the small incidents that can happen in your current position also .

Section Manager Interview Questions asked at other Companies

Q1. What do you know about foam industry ? Will it be beneficial for your career ?

View answer (1)

Customer Sales Associate Interview Questions & Answers

Anonymous

posted on 16 Apr 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one

(4 Questions)

Q1. Why do you wanto leave previous job.

Add your answer

Q2. Why dou wanto joine our company's

Add your answer

Q3. What was you last month sale

Add your answer

Q4. What was the square feet of your store

Ans.

The square footage of our store was 5,000 square feet.

Our store had a spacious layout with ample room for customers to browse.
The large square footage allowed us to display a wide variety of products.
The store was divided into different sections based on product categories.
The square footage also included storage areas and office space.
The store layout was designed to maximize customer flow and convenience.

Answered by AI

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Round 2 - One-on-one

(2 Questions)

Q1. What is your expectation from marks and spencer

Add your answer

Q2. What was your contribution to your store

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first of all prepare your self...of your previous company data..and response confidently after asking questions

Customer Sales Associate Interview Questions asked at other Companies

Q1. What is KPIs and what is upt Atv Asp

View answer (1)

Customer Service Associate Interview Questions & Answers

Anonymous

posted on 22 Nov 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

4-6 weeks

Result

Selected

I applied via Naukri.com

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - Aptitude Test

Majority questions regarding quants grammar logical reasoning.

Round 3 - One-on-one

(1 Question)

Q1. Do you know about VM ?

Ans.

Yes, VM stands for Virtual Machine.

VM refers to a software emulation of a physical computer.
It allows multiple operating systems to run on a single physical machine.
VMs are commonly used in cloud computing and server virtualization.
Examples of popular VM software include VMware, VirtualBox, and Hyper-V.

Answered by AI

Add your answer

Skills evaluated in this interview

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)

View answer (39)

Top trending discussions

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Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

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Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer interview?

Marks & Spencer interview process usually has 2-3 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round, Resume Shortlist and HR.

How to prepare for Marks & Spencer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Customer Service, Sales, Visual Merchandising, Retail Sales and Store Management.

What are the top questions asked in Marks & Spencer interview?

Some of the top questions asked at the Marks & Spencer interview -

Introduction, what is a reatil & what is a servi...read more
How you will manage an arrogant customer after shopping a product from your sto...read more
When to be starting joining process will be good for y...read more

How long is the Marks & Spencer interview process?

The duration of Marks & Spencer interview process can vary, but typically it takes about less than 2 weeks to complete.

Section Manager 286 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 229 salaries	₹0 L/yr - ₹0 L/yr
Visual Merchandiser 169 salaries	₹0 L/yr - ₹0 L/yr
Store Manager 137 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Assistant 112 salaries	₹0 L/yr - ₹0 L/yr

Marks & Spencer Interview Questions, Process, and Tips

Top Marks & Spencer Interview Questions and Answers

Marks & Spencer Interview Experiences

32 interviews found

(2 Questions)

(2 Questions)

Customer Service Associate Interview Questions asked at other Companies

(2 Questions)

Buyer Interview Questions asked at other Companies

(1 Question)

Retail Assistant Interview Questions asked at other Companies

(2 Questions)

Interview Preparation Tips

Bakery Chef Interview Questions asked at other Companies

(1 Question)

Financial Analyst Interview Questions asked at other Companies

(1 Question)

Jobs at Marks & Spencer

(1 Question)

Interview Preparation Tips

Customer Service Associate Interview Questions asked at other Companies

(3 Questions)

(1 Question)

(1 Question)

Interview Preparation Tips

Section Manager Interview Questions asked at other Companies

(4 Questions)

(2 Questions)

Interview Preparation Tips

Customer Sales Associate Interview Questions asked at other Companies

(1 Question)

Skills evaluated in this interview

Customer Service Associate Interview Questions asked at other Companies

Marks & Spencer Interview FAQs

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