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Marks & Spencer Store Manager Interview Questions and Answers

Updated 4 Aug 2024

Marks & Spencer Store Manager Interview Experiences

2 interviews found

Store Manager Interview Questions & Answers

user image Anonymous

posted on 22 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduction was asked, alongwith experience
  • Q2. Why do you wanna switch
  • Q3. Salary expectation
  • Q4. Business Shaping & contribution
  • Q5. People handling skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questioning, aptitude test

Round 2 - Case Study 

Hypothetical cases and solutions

Store Manager Interview Questions Asked at Other Companies

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Q2. How to handle customer complaint and customer service improvement ... read more
Q3. Explain KPI , what is ABV , ASP , UPT. How to increase ABV or UPT
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Q4. What is the definition of non moving inventory?
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Q5. How to improve customer standards and fulfill them with customer ... read more

Interview questions from similar companies

I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Store KPIs, competitor analysis reports, about SOP , achievements in Life

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have knowledge about Store sale reports, competitor reports, Market analysis

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduce yourself with all the details
  • Q2. Why you left your last job

Interview Preparation Tips

Interview preparation tips for other job seekers - Introduce yourself with very crisp but briefly. Start your current position with the responsibility you are taking care of and then all other information

I appeared for an interview before Feb 2016.

Interview Questionnaire 

1 Question

  • Q1. MANY JOB RETALTED QUESTION & SALARY EXPECTIONS

Interview Preparation Tips

Round: Resume Shortlist
Experience: CONSULTANT CALLING & SENDING RESUME AFTER DISCUSSION

Round: Technical Interview
Experience: MANY QUESTION SITUITION BASED & FAMILY BASED

I applied via Approached by Company and was interviewed in Dec 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About NSO operation.
  • Q2. About store operation
  • Q3. Salary discussion and joining formality

Interview Preparation Tips

Round: Resume Shortlist
Experience: Total experience

General Tips: Be confident in interview
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Normally General knowledge

Round 3 - HR 

(1 Question)

  • Q1. Experience & expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Without any hesitate give your best without any fear.

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself
  • Q2. What is the size of your current store
  • Ans. 

    The size of my current store is approximately 10,000 square feet.

    • The store has a sales floor of 8,000 square feet.

    • The remaining space is used for storage and office areas.

    • We carry a wide variety of products, including clothing, electronics, and home goods.

    • The store is located in a busy shopping center with ample parking.

    • We typically have 10-15 employees working at any given time.

  • Answered by AI
  • Q3. How many people work under you
Round 2 - One-on-one 

(2 Questions)

  • Q1. Which brand sells better Apple or Samsung in Mobiles
  • Ans. 

    Apple sells better than Samsung in mobiles.

    • Apple has a loyal customer base and a strong brand image.

    • Samsung faces tough competition from other Android phone manufacturers.

    • Apple's iPhone sales consistently outperform Samsung's Galaxy sales.

    • Apple's premium pricing strategy also contributes to higher sales revenue.

  • Answered by AI
  • Q2. Which Size Tv gives maximum revenue
  • Ans. 

    The size of TV that gives maximum revenue depends on the target audience and the store's location.

    • The size of TV that gives maximum revenue may vary depending on the target audience. For example, a store located in a college town may sell more smaller TVs to students living in dorms.

    • The store's location can also play a role in determining the size of TV that gives maximum revenue. For example, a store located in a weal...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your cool while giving answers, they can ask anything related to the store including product range, margin or Store P&L.

I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About your experience
Round 3 - One-on-one 

(1 Question)

  • Q1. About your profile kra and kpi

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident & calam.
Preperation is must

I applied via Referral and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About store P&L, previous company profile, personal information

Interview Preparation Tips

Interview preparation tips for other job seekers - Its easy one

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Store Manager interview?
Marks & Spencer interview process usually has 2 rounds. The most common rounds in the Marks & Spencer interview process are Resume Shortlist, HR and Aptitude Test.
How to prepare for Marks & Spencer Store Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Store Management, Sales, Customer Service, Store Operations and Visual Merchandising.
What are the top questions asked in Marks & Spencer Store Manager interview?

Some of the top questions asked at the Marks & Spencer Store Manager interview -

  1. Business Shaping & contribut...read more
  2. People handling ski...read more

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Marks & Spencer Store Manager Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Marks & Spencer Store Manager Salary
based on 141 salaries
₹6.5 L/yr - ₹16 L/yr
96% more than the average Store Manager Salary in India
View more details

Marks & Spencer Store Manager Reviews and Ratings

based on 24 reviews

4.4/5

Rating in categories

4.0

Skill development

4.4

Work-life balance

4.3

Salary

4.3

Job security

4.1

Company culture

3.6

Promotions

4.3

Work satisfaction

Explore 24 Reviews and Ratings
Section Manager
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₹3.3 L/yr - ₹6 L/yr

Customer Service Associate
234 salaries
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₹2.5 L/yr - ₹4 L/yr

Visual Merchandiser
165 salaries
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₹3.2 L/yr - ₹6.7 L/yr

Store Manager
141 salaries
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₹6.5 L/yr - ₹16 L/yr

Customer Service Assistant
109 salaries
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₹2.5 L/yr - ₹3.8 L/yr

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