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Marks & Spencer Store Manager Interview Questions and Answers

Updated 4 Aug 2024

Marks & Spencer Store Manager Interview Experiences

2 interviews found

Store Manager Interview Questions & Answers

user image Anonymous

posted on 22 Oct 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Introduction was asked, alongwith experience
  • Q2. Why do you wanna switch
  • Q3. Salary expectation
  • Q4. Business Shaping & contribution
  • Q5. People handling skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questioning, aptitude test

Round 2 - Case Study 

Hypothetical cases and solutions

Store Manager Interview Questions Asked at Other Companies

Q1. If ebita is down, what is basic plans, stores conversion is down, ... read more
Q2. How to handle customer complaint and customer service improvement ... read more
asked in DMart
Q3. What is the definition of non moving inventory?
Q4. Explain KPI , what is ABV , ASP , UPT. How to increase ABV or UPT
Q5. How to maintain p&l with positive numbers

Interview questions from similar companies

I applied via AmbitionBox and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Stores 

(3 Questions)

  • Q1. Why are you searching for higher growth and other factors
  • Q2. Better operations and bright future there's are basic & fundamental facts for each every one
  • Q3. Why are you going now

Interview Preparation Tips

Interview preparation tips for other job seekers - Continue practice and regularly searching as per sutaible job

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. As per experience, No question are were asked in simple manners, because retail life is not at all simple.
  • Q2. For answering to any questions, You need to be very cool and calm. Because you will get, if and but. I hope you understand, exactly what I mean to say. But basic rules is being confidence. No matter what ...
  • Q3. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very mu...
  • Ans. 

    To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).

    • Ensure basic operations are running smoothly

    • Identify and address any issues affecting store conversion

    • Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)

    • Prioritize staff training and development

    • Motivate and engage the team to enhance performance

    • Implement strategies to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One word to say, just believe in ur self and don't get panic because the interview ur are faceing is not the last interview of this Planet. Being account able for ur words what ur saying and how is will impact on you job profiles role is the best way to face ur interview.

I appeared for an interview before Feb 2016.

Interview Questionnaire 

1 Question

  • Q1. MANY JOB RETALTED QUESTION & SALARY EXPECTIONS

Interview Preparation Tips

Round: Resume Shortlist
Experience: CONSULTANT CALLING & SENDING RESUME AFTER DISCUSSION

Round: Technical Interview
Experience: MANY QUESTION SITUITION BASED & FAMILY BASED

I applied via Approached by Company and was interviewed in Dec 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About NSO operation.
  • Q2. About store operation
  • Q3. Salary discussion and joining formality

Interview Preparation Tips

Round: Resume Shortlist
Experience: Total experience

General Tips: Be confident in interview
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About P&L ,Dump and Shrinkage?
  • Q2. About Retail, Inventory?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your Best whatever you know?

I applied via Referral and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why want to join us and reason for leaving
Round 3 - Aptitude Test 

Reasoning basic maths aptitude test

Round 4 - One-on-one 

(1 Question)

  • Q1. Brief about current role Understanding of retail etc
  • Ans. 

    I am currently working as a Store Manager at XYZ retail store.

    • Responsible for managing daily operations of the store

    • Ensuring customer satisfaction and meeting sales targets

    • Managing inventory and stock levels

    • Training and supervising staff

    • Implementing marketing strategies to increase footfall and sales

    • Maintaining visual merchandising standards

    • Handling customer complaints and resolving issues

    • Analyzing sales data and prepa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about your current role ....if you are new to this industry (grocery retail)

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Components of P&L?
  • Ans. 

    P&L stands for Profit and Loss. It consists of revenue, cost of goods sold, gross profit, operating expenses, and net profit.

    • Revenue: the income generated from sales

    • Cost of goods sold: the cost of producing or purchasing the products sold

    • Gross profit: revenue minus cost of goods sold

    • Operating expenses: expenses incurred in running the business

    • Net profit: gross profit minus operating expenses

    • Example: A store's revenue i...

  • Answered by AI
  • Q2. How to control the Dump & Shrink?
  • Ans. 

    Dump & Shrink can be controlled by implementing proper inventory management techniques.

    • Regularly monitor inventory levels and adjust ordering accordingly

    • Implement a first-in, first-out (FIFO) system to prevent expired products

    • Train employees on proper inventory handling and storage techniques

    • Conduct regular inventory audits to identify and address any issues

    • Analyze sales data to forecast demand and adjust inventory lev

  • Answered by AI
  • Q3. SAP knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and thorough with P&L statements.

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you handle a team, They obviously check your confidence and willingness to learn.Why you want to join Retail
  • Q2. Our experience and ask questions based on our experience. How do you handle team.

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is secured and the training is well planned

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Store Manager interview?
Marks & Spencer interview process usually has 2 rounds. The most common rounds in the Marks & Spencer interview process are Case Study, Resume Shortlist and HR.
How to prepare for Marks & Spencer Store Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Store Management, Sales, Customer Service, Store Operations and Visual Merchandising.
What are the top questions asked in Marks & Spencer Store Manager interview?

Some of the top questions asked at the Marks & Spencer Store Manager interview -

  1. Business Shaping & contribut...read more
  2. People handling ski...read more

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Marks & Spencer Store Manager Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Marks & Spencer Store Manager Salary
based on 140 salaries
₹7.2 L/yr - ₹18.6 L/yr
100% more than the average Store Manager Salary in India
View more details

Marks & Spencer Store Manager Reviews and Ratings

based on 24 reviews

4.4/5

Rating in categories

4.0

Skill development

4.4

Work-life balance

4.3

Salary

4.3

Job security

4.1

Company culture

3.6

Promotions

4.3

Work satisfaction

Explore 24 Reviews and Ratings
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Visual Merchandiser
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₹3.2 L/yr - ₹6.7 L/yr

Store Manager
140 salaries
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₹7.2 L/yr - ₹18.6 L/yr

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₹2.5 L/yr - ₹3.8 L/yr

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