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Marks & Spencer Sales Advisor Interview Questions and Answers

Updated 24 Sep 2022

Marks & Spencer Sales Advisor Interview Experiences

1 interview found

Sales Advisor Interview Questions & Answers

user image Anonymous

posted on 24 Sep 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Tell me about your self?
  • Q2. What do you know about reatil?
  • Ans. 

    Retail refers to the sale of goods or services from a business to a consumer for personal use.

    • Retail involves selling products directly to customers

    • It includes both brick-and-mortar stores and online shopping

    • Retailers must manage inventory, pricing, and customer service

    • Examples of retailers include Walmart, Amazon, and Macy's

  • Answered by AI
  • Q3. Why do you want to join in M&S?
  • Q4. What is your salary expectation?
  • Q5. When can expect you to join?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have strong communication and be confident .Have some knowledge about Retail of basics.

Interview questions from similar companies

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. As per experience, No question are were asked in simple manners, because retail life is not at all simple.
  • Q2. For answering to any questions, You need to be very cool and calm. Because you will get, if and but. I hope you understand, exactly what I mean to say. But basic rules is being confidence. No matter what ...
  • Q3. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very mu...
  • Ans. 

    To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).

    • Ensure basic operations are running smoothly

    • Identify and address any issues affecting store conversion

    • Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)

    • Prioritize staff training and development

    • Motivate and engage the team to enhance performance

    • Implement strategies to ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - One word to say, just believe in ur self and don't get panic because the interview ur are faceing is not the last interview of this Planet. Being account able for ur words what ur saying and how is will impact on you job profiles role is the best way to face ur interview.

I applied via AmbitionBox and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Stores 

(3 Questions)

  • Q1. Why are you searching for higher growth and other factors
  • Q2. Better operations and bright future there's are basic & fundamental facts for each every one
  • Q3. Why are you going now

Interview Preparation Tips

Interview preparation tips for other job seekers - Continue practice and regularly searching as per sutaible job

I applied via Naukri.com and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. About P&L ,Dump and Shrinkage?
  • Q2. About Retail, Inventory?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your Best whatever you know?

I applied via Referral and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Store KPIs, competitor analysis reports, about SOP , achievements in Life

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have knowledge about Store sale reports, competitor reports, Market analysis
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group discussion means. How to increase Store sale. Basket Size & Atv

Round 3 - HR 

(3 Questions)

  • Q1. About yourself & Last Experience
  • Ans. My Name is Pradeep Singh. I am From Uttarakhand. Currently I am Working as a Store manager in W.H.Smit ( Future Group) last seven years
  • Answered Anonymously
  • Q2. Expected Dale and Notic Period
  • Q3. Expected Salary 25k . Notice period 15 days it's negotiable.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing is impossible in this world. Be confident and learn.

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Components of P&L?
  • Ans. 

    P&L stands for Profit and Loss. It consists of revenue, cost of goods sold, gross profit, operating expenses, and net profit.

    • Revenue: the income generated from sales

    • Cost of goods sold: the cost of producing or purchasing the products sold

    • Gross profit: revenue minus cost of goods sold

    • Operating expenses: expenses incurred in running the business

    • Net profit: gross profit minus operating expenses

    • Example: A store's revenue i...

  • Answered by AI
  • Q2. How to control the Dump & Shrink?
  • Ans. 

    Dump & Shrink can be controlled by implementing proper inventory management techniques.

    • Regularly monitor inventory levels and adjust ordering accordingly

    • Implement a first-in, first-out (FIFO) system to prevent expired products

    • Train employees on proper inventory handling and storage techniques

    • Conduct regular inventory audits to identify and address any issues

    • Analyze sales data to forecast demand and adjust inventory lev

  • Answered by AI
  • Q3. SAP knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and thorough with P&L statements.

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How do you handle a team, They obviously check your confidence and willingness to learn.Why you want to join Retail
  • Q2. Our experience and ask questions based on our experience. How do you handle team.

Interview Preparation Tips

Interview preparation tips for other job seekers - Job is secured and the training is well planned

I applied via Referral and was interviewed before Nov 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why want to join us and reason for leaving
Round 3 - Aptitude Test 

Reasoning basic maths aptitude test

Round 4 - One-on-one 

(1 Question)

  • Q1. Brief about current role Understanding of retail etc
  • Ans. 

    I am currently working as a Store Manager at XYZ retail store.

    • Responsible for managing daily operations of the store

    • Ensuring customer satisfaction and meeting sales targets

    • Managing inventory and stock levels

    • Training and supervising staff

    • Implementing marketing strategies to increase footfall and sales

    • Maintaining visual merchandising standards

    • Handling customer complaints and resolving issues

    • Analyzing sales data and prepa

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about your current role ....if you are new to this industry (grocery retail)

I applied via LinkedIn and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. HR is asking only general questions like a salary, deduction....
Round 3 - Technical 

(1 Question)

  • Q1. Technical round is taking by State Buisness Head/ Area Manager or 5, group panel... They asking inventory releted questions, store kpi/kra, how to reduce Store losses, how to improve store sales,P&L, How t...
  • Ans. 

    The interviewer asks about technical round taken by State Business Head/Area Manager or group panel regarding inventory, KPI/KRA, store losses, sales, P&L, and staff management.

    • Explain the importance of inventory management and how it affects the store's profitability.

    • Discuss the key performance indicators (KPIs) and key result areas (KRAs) that are relevant to the store's success.

    • Provide examples of strategies to redu...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They are final round if you are selected then they are asking about documents.

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Sales Advisor interview?
Marks & Spencer interview process usually has 2 rounds. The most common rounds in the Marks & Spencer interview process are Resume Shortlist and One-on-one Round.

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Marks & Spencer Sales Advisor Salary
based on 42 salaries
₹2.4 L/yr - ₹4.1 L/yr
At par with the average Sales Advisor Salary in India
View more details

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based on 27 reviews

4.9/5

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4.8

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4.8

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4.8

Salary

4.8

Job security

4.8

Company culture

4.4

Promotions

4.7

Work satisfaction

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