Marks & Spencer Customer Service Assistant Salaries by 100+ Employees (Updated 2025)

1 - 9 years exp.

₹2.5 Lakhs - ₹4.5 Lakhs

Salary of majority employees

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13% more than the average Customer Service Assistant Salary in Retail Companies for 1 - 9 years of experience

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Salaries in different departments

Sales & Business Development Customer Service Assistant Salary 1 - 9 years exp. (27 salaries)	Unlock ₹2.8 L/yr - ₹3.7 L/yr
Customer Success, Service & Operations Customer Service Assistant Salary 1 - 9 years exp. (24 salaries)	Unlock ₹2.9 L/yr - ₹4.5 L/yr
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Merchandising, Retail & eCommerce Customer Service Assistant Salary 1 - 8 years exp. (20 salaries)	Unlock ₹2.9 L/yr - ₹4.5 L/yr
Finance & Accounting Customer Service Assistant Salary 1 - 7 years exp. (3 salaries)	Unlock ₹2.5 L/yr - ₹3.2 L/yr
UX, Design & Architecture Customer Service Assistant Salary 1 - 7 years exp. (AmbitionBox Estimate)	Unlock ₹3.2 L/yr - ₹3.5 L/yr

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Last Updated: 8 Feb 2025

Companies similar to Marks & Spencer for Customer Service Assistant

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Customer Service Assistant Salary 1 - 4 years exp. (13 salaries)	Unlock ₹1 L/yr - ₹2.3 L/yr 46% less
Future Group Customer Service Assistant Salary 1 year exp. (3 salaries)	Unlock ₹1 L/yr - ₹1.7 L/yr 62% less
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Aditya Birla Fashion and Retail Customer Service Assistant Salary 1 - 5 years exp. (3 salaries)	Unlock ₹1 L/yr - ₹2 L/yr 59% less
Future Lifestyle Fashion Customer Service Assistant Salary 1 - 8 years exp. (4 salaries)	Unlock ₹1.2 L/yr - ₹2.7 L/yr 43% less
Reliance Smart Customer Service Assistant Salary 0 - 5 years exp. (4 salaries)	Unlock ₹1 L/yr - ₹1.8 L/yr 51% less
Landmark Group Customer Service Assistant Salary 2 - 8 years exp. (3 salaries)	Unlock ₹1.8 L/yr - ₹3.6 L/yr 23% less

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Customer Service Assistant salary at Marks & Spencer ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 112 latest salaries received from various employees of Marks & Spencer.

Latest annual salaries shared by Marks & Spencer Customer Service Assistant

1w ago

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7 years exp.

2w ago

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8 years exp.

3w ago

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6 years exp.

1mo ago

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3 years exp.

2mo ago

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1 year exp.

2mo ago

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1 year exp.

3mo ago

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8 years exp.

4mo ago

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5 years exp.

5mo ago

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5 years exp.

5mo ago

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8 years exp.

Experience wise Marks & Spencer Customer Service Assistant salaries

Last Updated: 8 Feb 2025

Experience	Avg Annual Salary
1 year (14 salaries)	Unlock ₹2.7 L/yr - ₹4 L/yr
2 years (13 salaries)	Unlock ₹2.7 L/yr - ₹3.5 L/yr
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3 years (18 salaries)	Unlock ₹2.5 L/yr - ₹3.6 L/yr
4 years (16 salaries)	Unlock ₹2.5 L/yr - ₹4.5 L/yr
5 years (22 salaries)	Unlock ₹2.7 L/yr - ₹4.5 L/yr
6 years (14 salaries)	Unlock ₹2.5 L/yr - ₹4.5 L/yr
7 years (6 salaries)	Unlock ₹3 L/yr - ₹3.7 L/yr
8 years (7 salaries)	Unlock ₹2.9 L/yr - ₹3.7 L/yr
9 years (AmbitionBox Estimate)	Unlock ₹3.1 L/yr - ₹5.9 L/yr

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From

Customer Service Assistant

₹

Lakhs/yr

1 - 9 years exp.

Manager - Finance Operations

₹

Lakhs/yr

0 - 13 years exp.

Customer Service Assistant 1 - 9 years exp.

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Section Manager 4 - 13 years exp.

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44% hike

Manager - Finance Operations 0 - 13 years exp.

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11% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Marks & Spencer

Customer Service Associate Salary

(229 salaries)

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₹2.55 L/yr - ₹4 L/yr

Customer Service Executive Salary

(60 salaries)

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₹2.5 L/yr - ₹4 L/yr

Customer Service Manager Salary

(AmbitionBox Estimate)

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₹15.3 L/yr - ₹19.5 L/yr

Customer Support Associate Salary

(3 salaries)

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₹3 L/yr - ₹3.1 L/yr

Customer Service Representative Salary

(5 salaries)

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₹3.1 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(6 salaries)

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₹2.88 L/yr - ₹3.65 L/yr

Customer Support Executive Salary

(3 salaries)

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₹2.7 L/yr - ₹3.5 L/yr

Senior Customer Service Executive Salary

(6 salaries)

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₹3.15 L/yr - ₹4.25 L/yr

Senior Associate Salary

(4 salaries)

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₹2.1 L/yr - ₹8.7 L/yr

Sales Officer Salary

(3 salaries)

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₹1.45 L/yr - ₹5 L/yr

Top skills at Marks & Spencer for Customer Service Assistant

Customer Service Sales Retail Sales Customer Handling Salesforce Visual Merchandising Stock Management Customer Service Retail Merchandising Retail Sales csa Sales Entry fashion Apparel

Salary related reviews for Marks & Spencer

3.7

Rated by 25 employees for salary & benefits

Customer Service Assistant in North Goa

Full Time

Sales & Business Development Department

1.0

• posted on 08 Feb 2023

2.0

for Salary and Benefits

Likes

Good benefits for staff that butter the managers and stay on their good side.

Dislikes

...th/quarter/year. The manager will say you are not good enough of a sales person. Absolutely toxic environment at the Goa Store, please think thrice and do not fall for the salary and 2 week offs. In the end of the day it's your mental health that will be on the line, as it is there's alot of physical work which is not an issue but the mental stress combined with the physicality of the job will get to you.

Salary - Poor

+4 more

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Marks & Spencer Customer Service Assistant Salary FAQs

What is the salary of Customer Service Assistant at Marks & Spencer?

Customer Service Assistant salary at Marks & Spencer in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs for experience between 1 years to 9 years. According to our estimates it is 13% more than the average Customer Service Assistant Salary in India. Salary estimates are based on 112 latest salaries received from various employees of Marks & Spencer India.

How does the salary of a Customer Service Assistant at Marks & Spencer India compare with the average salary range for this job?

The average salary of a Customer Service Assistant at Marks & Spencer is 13% more than the average salary of a Customer Service Assistant in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Assistant at Marks & Spencer?

Customer Service, Sales, Retail Sales, Customer Handling and Salesforce are some of the popular skills required to work as a Customer Service Assistant at Marks & Spencer India.

What is the salary of a Customer Service Assistant in companies similar to Marks & Spencer in India?

Landmark Group Customer Service Assistant Salary - ₹1.8 Lakhs to ₹3.6 Lakhs per year
Future Lifestyle Fashion Customer Service Assistant Salary - ₹1.2 Lakhs to ₹2.7 Lakhs per year
Reliance Retail Customer Service Assistant Salary - ₹1.0 Lakhs to ₹2.3 Lakhs per year
Reliance Smart Customer Service Assistant Salary - ₹1.0 Lakhs to ₹1.8 Lakhs per year
Aditya Birla Fashion and Retail Customer Service Assistant Salary - ₹1.0 Lakhs to ₹2.0 Lakhs per year

What is the estimated take home salary of a Customer Service Assistant at Marks & Spencer in India?

The estimated take-home salary of a Customer Service Assistant at Marks & Spencer ranges between ₹23,542 per month to ₹25,003 per month in India. The take-home salary calculation is based on the average Marks & Spencer Customer Service Assistant salary in India which ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 years to 9 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Assistant at Marks & Spencer?

According to AmbitionBox, 66% of the Marks & Spencer Customer Service Assistants reported a notice period of 1 Month, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 79 responses on AmbitionBox in last 2 years.

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Marks & Spencer Customer Service Assistant Salaries by Location

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Marks & Spencer Customer Service Assistant Salaries

Marks & Spencer Customer Service Assistant salary in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 112 Marks & Spencer latest salaries received from various employees of Marks & Spencer.

Marks & Spencer Customer Service Assistant salaries in India (Updated 2025)

Companies similar to Marks & Spencer for Customer Service Assistant

Latest annual salaries shared by Marks & Spencer Customer Service Assistant

Experience wise Marks & Spencer Customer Service Assistant salaries

Similar Designation salaries in Marks & Spencer

Top skills at Marks & Spencer for Customer Service Assistant

Salary related reviews for Marks & Spencer

Customer Service Assistant in North Goa

Customer Service Associate in New Delhi

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Associate in New Delhi

Customer Service Associate in Lucknow

Marks & Spencer Customer Service Assistant Salary FAQs

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Marks & Spencer Customer Service Assistant Salaries by Location