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Marks & Spencer

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Marks & Spencer Customer Service Assistant salaries in India (Updated 2025)

Annual salary range
1 - 9 years exp.
₹2.5 Lakhs - ₹4.5 Lakhs
Salary of majority employees
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13% more than the average Customer Service Assistant Salary in Retail Companies for 1 - 9 years of experience

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Salaries in different departments

Sales & Business Development
Customer Service Assistant Salary
1 - 9 years exp. (27 salaries)
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₹2.8 L/yr - ₹3.7 L/yr

Customer Success, Service & Operations
Customer Service Assistant Salary
1 - 9 years exp. (24 salaries)
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₹2.9 L/yr - ₹4.5 L/yr

Merchandising, Retail & eCommerce
Customer Service Assistant Salary
1 - 8 years exp. (20 salaries)
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₹2.9 L/yr - ₹4.5 L/yr

Finance & Accounting
Customer Service Assistant Salary
1 - 7 years exp. (3 salaries)
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₹2.5 L/yr - ₹3.2 L/yr

UX, Design & Architecture
Customer Service Assistant Salary
1 - 7 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.5 L/yr

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Last Updated: 8 Feb 2025

Companies similar to Marks & Spencer for Customer Service Assistant

Company name Avg Annual Salary Open Jobs
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₹1 L/yr - ₹2.3 L/yr

arrow icon 46% less
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₹1 L/yr - ₹1.7 L/yr

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₹1 L/yr - ₹2 L/yr

arrow icon 59% less
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₹1.2 L/yr - ₹2.7 L/yr

arrow icon 43% less
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₹1 L/yr - ₹1.8 L/yr

arrow icon 51% less
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₹1.8 L/yr - ₹3.6 L/yr

arrow icon 23% less

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Customer Service Assistant salary at Marks & Spencer ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 year to 9 years. Salary estimates are based on 112 latest salaries received from various employees of Marks & Spencer.

Latest annual salaries shared by Marks & Spencer Customer Service Assistant

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7 years exp.
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8 years exp.

Experience wise Marks & Spencer Customer Service Assistant salaries

Last Updated: 8 Feb 2025

Experience Avg Annual Salary
1 year  (14 salaries)

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₹2.7 L/yr - ₹4 L/yr
2 years  (13 salaries)

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₹2.7 L/yr - ₹3.5 L/yr
3 years  (18 salaries)

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₹2.5 L/yr - ₹3.6 L/yr
4 years  (16 salaries)

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₹2.5 L/yr - ₹4.5 L/yr
5 years  (22 salaries)

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₹2.7 L/yr - ₹4.5 L/yr
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Marks & Spencer Customer Service Assistant Salary and Career Growth

From

To

Customer Service Assistant

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1 - 9 years exp.

Manager - Finance Operations

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0 - 13 years exp.

Customer Service Assistant 1 - 9 years exp.
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Section Manager 4 - 13 years exp.
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arrow icon 44% hike
    Manager - Finance Operations 0 - 13 years exp.
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    arrow icon 11% hike
    Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

    Similar Designation salaries in Marks & Spencer

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    ₹2.55 L/yr - ₹4 L/yr
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    ₹2.5 L/yr - ₹4 L/yr
    Customer Service Manager Salary
    (AmbitionBox Estimate)
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    ₹15.3 L/yr - ₹19.5 L/yr
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    ₹3 L/yr - ₹3.1 L/yr
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    ₹3.1 L/yr - ₹3.5 L/yr
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    ₹2.88 L/yr - ₹3.65 L/yr
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    ₹2.7 L/yr - ₹3.5 L/yr
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    ₹3.15 L/yr - ₹4.25 L/yr
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    ₹2.1 L/yr - ₹8.7 L/yr
    Sales Officer Salary
    (3 salaries)
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    ₹1.45 L/yr - ₹5 L/yr

    Top skills at Marks & Spencer for Customer Service Assistant

    Customer Service Sales Retail Sales Customer Handling Salesforce Visual Merchandising Stock Management Customer Service Retail Merchandising Retail Sales csa Sales Entry fashion Apparel
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    Salary related reviews for Marks & Spencer

    3.7

    Rated by 25 employees for salary & benefits

    Full Time

     · 

    Sales & Business Development Department

    1.0
      •  posted on 08 Feb 2023

    2.0
     for  Salary and Benefits

    Likes

    Good benefits for staff that butter the managers and stay on their good side.

    Dislikes

    ...th/quarter/year. The manager will say you are not good enough of a sales person. Absolutely toxic environment at the Goa Store, please think thrice and do not fall for the salary and 2 week offs. In the end of the day it's your mental health that will be on the line, as it is there's alot of physical work which is not an issue but the mental stress combined with the physicality of the job will get to you.

    read more
    • Salary - Poor
    • +4 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    1.0
      •  posted on 11 Aug 2023

    4.0
     for  Salary and Benefits

    Likes

    Company gives best salary and many benefits to their employees as much as possible

    read more
    • Salary - Good

    Dislikes

    Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

    read more
    • Skill development - Bad
    • +4 more

    Full Time

     · 

    Customer Success, Service & Operations Department

    5.0
      •  posted on 02 Sep 2024

    2.0
     for  Salary and Benefits

    Likes

    .... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

    read more
    • Company culture - Good

    Dislikes

    Weekoff and leave planer salary

    • Salary - Poor
    • +3 more

    Sales & Business Development Department

    3.0
      •  posted on 15 May 2018

    3.0
     for  Salary and Benefits

    Likes

    Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

    read more
    • Skill development - Good
    • +1 more

    Dislikes

    Work / life here is too week off but the not fix

    • Job security - Poor
    • +3 more

    Other Department

    2.0
      •  posted on 13 May 2018

    3.0
     for  Salary and Benefits

    Likes

    Salary structure & benefits

    Dislikes

    They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

    read more
    • Work satisfaction - Poor
    • +1 more
    see more salary related reviews

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    Marks & Spencer Customer Service Assistant Salary FAQs

    What is the salary of Customer Service Assistant at Marks & Spencer?
    Customer Service Assistant salary at Marks & Spencer in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs for experience between 1 years to 9 years. According to our estimates it is 13% more than the average Customer Service Assistant Salary in India. Salary estimates are based on 112 latest salaries received from various employees of Marks & Spencer India.
    How does the salary of a Customer Service Assistant at Marks & Spencer India compare with the average salary range for this job?
    The average salary of a Customer Service Assistant at Marks & Spencer is 13% more than the average salary of a Customer Service Assistant in India. To know exact salary insights, login to view.
    What are the top skills required to work as a Customer Service Assistant at Marks & Spencer?
    Customer Service, Sales, Retail Sales, Customer Handling and Salesforce are some of the popular skills required to work as a Customer Service Assistant at Marks & Spencer India.
    What is the salary of a Customer Service Assistant in companies similar to Marks & Spencer in India?
    • Landmark Group Customer Service Assistant Salary - ₹1.8 Lakhs to ₹3.6 Lakhs per year
    • Future Lifestyle Fashion Customer Service Assistant Salary - ₹1.2 Lakhs to ₹2.7 Lakhs per year
    • Reliance Retail Customer Service Assistant Salary - ₹1.0 Lakhs to ₹2.3 Lakhs per year
    • Reliance Smart Customer Service Assistant Salary - ₹1.0 Lakhs to ₹1.8 Lakhs per year
    • Aditya Birla Fashion and Retail Customer Service Assistant Salary - ₹1.0 Lakhs to ₹2.0 Lakhs per year
    What is the estimated take home salary of a Customer Service Assistant at Marks & Spencer in India?
    The estimated take-home salary of a Customer Service Assistant at Marks & Spencer ranges between ₹23,542 per month to ₹25,003 per month in India. The take-home salary calculation is based on the average Marks & Spencer Customer Service Assistant salary in India which ranges between ₹2.5 Lakhs to ₹4.5 Lakhs per year for employees with experience between 1 years to 9 years. Check how did we calculate take home salary?
    What is the notice period for Customer Service Assistant at Marks & Spencer?
    According to AmbitionBox, 66% of the Marks & Spencer Customer Service Assistants reported a notice period of 1 Month, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 79 responses on AmbitionBox in last 2 years.

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    Marks & Spencer Customer Service Assistant salary in India ranges between ₹2.5 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 112 Marks & Spencer latest salaries received from various employees of Marks & Spencer.

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