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Marks & Spencer

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Marks & Spencer Customer Care Executive salaries in India (Updated 2025)

Annual salary range
3 - 9 years exp.
₹2.9 Lakhs - ₹3.7 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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26% more than the average Customer Care Executive Salary in Retail Companies for 3 - 9 years of experience

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Salaries in different departments

Sales & Business Development
Customer Care Executive Salary
3 - 9 years exp. (6 salaries)
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₹2.9 L/yr - ₹3.7 L/yr

Customer Success, Service & Operations
Customer Care Executive Salary
7 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹3.4 L/yr

Last Updated: 22 Mar 2025

Companies similar to Marks & Spencer for Customer Care Executive

Company name Avg Annual Salary Open Jobs
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Vijay Sales Customer Care Executive Salary

1 - 7 years exp. (74 salaries)

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₹1.5 L/yr - ₹3.6 L/yr

arrow icon 26% less
1 job opening
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₹1.2 L/yr - ₹4.5 L/yr

arrow icon 29% less
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Future Group Customer Care Executive Salary

1 - 4 years exp. (17 salaries)

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₹1.5 L/yr - ₹3.1 L/yr

arrow icon 37% less
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Landmark Group Customer Care Executive Salary

0 - 9 years exp. (17 salaries)

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₹0.9 L/yr - ₹5.5 L/yr

arrow icon 9% less
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Fabindia Customer Care Executive Salary

4 - 10 years exp. (12 salaries)

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₹1.6 L/yr - ₹5.4 L/yr

arrow icon 5% more
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Walmart Customer Care Executive Salary

0 - 2 years exp. (7 salaries)

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₹2.8 L/yr - ₹5.5 L/yr

arrow icon 23% more
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V2 Retail Customer Care Executive Salary

1 - 5 years exp. (5 salaries)

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₹2.1 L/yr - ₹2.4 L/yr

arrow icon 32% less
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₹1.4 L/yr - ₹3.5 L/yr

arrow icon 34% less
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Decathlon Customer Care Executive Salary

1 - 2 years exp. (4 salaries)

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₹2 L/yr - ₹3.5 L/yr

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₹1 L/yr - ₹1.8 L/yr

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₹2.1 L/yr - ₹4.2 L/yr

arrow icon 6% less
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₹1.1 L/yr - ₹1.5 L/yr

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₹1 L/yr - ₹2.6 L/yr

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₹2 L/yr - ₹2.5 L/yr

arrow icon 32% less
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₹1.1 L/yr - ₹2 L/yr

arrow icon 51% less
Customer Care Executive salary at Marks & Spencer ranges between ₹2.9 Lakhs to ₹3.7 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 7 latest salaries received from various employees of Marks & Spencer.

Latest annual salaries shared by Marks & Spencer Customer Care Executive

2d ago
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9 years exp.
6mo ago
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8 years exp.
6mo ago
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5 years exp.
1y ago
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8 years exp.
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6 years exp.

Experience wise Marks & Spencer Customer Care Executive salaries

Last Updated: 22 Mar 2025

Experience Avg Annual Salary
3 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.4 L/yr
4 years (AmbitionBox Estimate)

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₹2.9 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.5 L/yr
6 years (AmbitionBox Estimate)

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₹3 L/yr - ₹5.9 L/yr
7 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.4 L/yr
View all

Similar Designation salaries in Marks & Spencer

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₹2.5 L/yr - ₹3.9 L/yr
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₹2.7 L/yr - ₹3.5 L/yr
Sales Executive Salary
(26 salaries)
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₹2.5 L/yr - ₹4 L/yr
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₹3.15 L/yr - ₹4.25 L/yr
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₹2.5 L/yr - ₹4 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹15.3 L/yr - ₹19.5 L/yr
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₹3 L/yr - ₹3.1 L/yr
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₹3.1 L/yr - ₹3.5 L/yr
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₹2.1 L/yr - ₹8.7 L/yr
Team Lead Salary
(16 salaries)
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₹3 L/yr - ₹4 L/yr

Top skills at Marks & Spencer for Customer Care Executive

Outbound Process Customer Complaints Customer Care Customer Service customer care Retail outbound Customer Management Handling Customer Queries Customer Support Sales Analysis Calling Inbound Customer Service Customer Service Inbound Process

Salary related reviews for Marks & Spencer

4.9

Rated by 5 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Aug 2023

4.0
 for  Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

read more
  • Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

read more
  • Skill development - Bad
  • +4 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 02 Sep 2024

2.0
 for  Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

read more
  • Company culture - Good

Dislikes

Weekoff and leave planer salary

  • Salary - Poor
  • +3 more

Sales & Business Development Department

3.0
  •  posted on 15 May 2018

3.0
 for  Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

read more
  • Skill development - Good
  • +1 more

Dislikes

Work / life here is too week off but the not fix

  • Job security - Poor
  • +3 more

Other Department

2.0
  •  posted on 13 May 2018

3.0
 for  Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

read more
  • Work satisfaction - Poor
  • +1 more

Full Time

 · 

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 01 Mar 2025

3.0
 for  Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

read more
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Marks & Spencer Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at Marks & Spencer ?
The average salary of a Customer Care Executive at Marks & Spencer in India typically ranges from ₹2.9 Lakhs to ₹3.7 Lakhs per year, depending on experience (from 3 years to 9 years).

The top 10% of Customer Care Executive at Marks & Spencer earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹3.7 Lakhs per year. Customer Care Executive Salaries at Marks & Spencer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 Marks & Spencer employees in India.
What is the estimated take home salary of a Customer Care Executive at Marks & Spencer in India?
The estimated take-home salary of a Customer Care Executive at Marks & Spencer in India typically ranges from ₹23,541 to ₹25,002 per month. This is based on the average salary range of ₹2.9 Lakhs to ₹3.7 Lakhs per year for employees with experience ranging from 3 years to 9 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of Marks & Spencer. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Care Executive at Marks & Spencer ?
To be a Customer Care Executive at Marks & Spencer in india, the key skills required include:

  • - Outbound Process
  • - Customer Complaints
  • - Customer Care
  • - Customer Service
  • - customer care

These skills are highly valued at Marks & Spencer and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Marks & Spencer for Customer Care Executive in India?
Walmart ₹2.8 Lakhs to ₹5.5 Lakhs per year
Fabindia ₹1.6 Lakhs to ₹5.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Marks & Spencer, depending on the role and experience level.
What is the salary of a Customer Care Executive in companies similar to Marks & Spencer in India?
The salary of a Customer Care Executive at companies similar to Marks & Spencer in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wellness Forever Medicare ₹2.1 Lakhs to ₹4.2 Lakhs per year
Landmark Group ₹0.9 Lakhs to ₹5.5 Lakhs per year
Decathlon ₹2.0 Lakhs to ₹3.5 Lakhs per year
Vijay Sales ₹1.5 Lakhs to ₹3.6 Lakhs per year
Reliance Retail ₹1.2 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Care Executive at Marks & Spencer in India?
The salary growth for a Customer Care Executive at Marks & Spencer depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at Marks & Spencer:

Experience Average Salary Range
3 years ₹1.3 Lakhs to ₹3.4 Lakhs per year
4 years ₹2.9 Lakhs to ₹3.7 Lakhs per year
5 years ₹1.3 Lakhs to ₹3.5 Lakhs per year
6 years ₹3.0 Lakhs to ₹5.9 Lakhs per year
and so on.

Tell us how to improve this page.

Marks & Spencer Customer Care Executive salary in India ranges between ₹2.9 Lakhs to ₹3.7 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 7 Marks & Spencer latest salaries received from various employees of Marks & Spencer.