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Marks & Spencer

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Marks & Spencer Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 8 years exp.
₹2.6 Lakhs - ₹4 Lakhs
Salary of majority employees
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9% more than the average Customer Service Associate Salary in Retail Companies for 0 - 8 years of experience

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Salaries in different departments

Sales & Business Development
Customer Service Associate Salary
0 - 8 years exp. (57 salaries)
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₹2.6 L/yr - ₹3.7 L/yr

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 8 years exp. (47 salaries)
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₹2.8 L/yr - ₹3.8 L/yr

Merchandising, Retail & eCommerce
Customer Service Associate Salary
0 - 8 years exp. (30 salaries)
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₹2.7 L/yr - ₹4 L/yr

UX, Design & Architecture
Customer Service Associate Salary
1 - 8 years exp. (24 salaries)
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₹2.7 L/yr - ₹3.8 L/yr

Marketing & Communication
Customer Service Associate Salary
0 - 6 years exp. (6 salaries)
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₹3.1 L/yr - ₹3.6 L/yr

Last Updated: 1 Mar 2025

Companies similar to Marks & Spencer for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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₹0.7 L/yr - ₹3.7 L/yr

arrow icon 39% less
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Lifestyle Customer Service Associate Salary

1 - 6 years exp. (17 salaries)

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₹1.2 L/yr - ₹2.4 L/yr

arrow icon 42% less
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₹1.2 L/yr - ₹3.6 L/yr

arrow icon 19% less
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₹0.7 L/yr - ₹2.5 L/yr

arrow icon 38% less
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Tata Group Customer Service Associate Salary

0 - 7 years exp. (4 salaries)

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₹2.8 L/yr - ₹5 L/yr

arrow icon 9% more
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₹1 L/yr - ₹2.5 L/yr

arrow icon 51% less
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₹0.9 L/yr - ₹2.3 L/yr

arrow icon 49% less
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₹1 L/yr - ₹3.5 L/yr

arrow icon 41% less
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Fabindia Customer Service Associate Salary

0 - 7 years exp. (41 salaries)

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₹1.5 L/yr - ₹3.2 L/yr

arrow icon 27% less
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₹1 L/yr - ₹2.4 L/yr

arrow icon 54% less
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₹1.1 L/yr - ₹2.4 L/yr

arrow icon 43% less
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₹1.3 L/yr - ₹2.1 L/yr

arrow icon 45% less
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₹1.3 L/yr - ₹2.2 L/yr

arrow icon 44% less
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₹1.5 L/yr - ₹3 L/yr

arrow icon 31% less
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₹1.7 L/yr - ₹4.3 L/yr

arrow icon 29% less
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₹1.3 L/yr - ₹1.6 L/yr

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₹1.5 L/yr - ₹1.7 L/yr

arrow icon 54% less
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Uniqlo Customer Service Associate Salary

1 - 3 years exp. (5 salaries)

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₹3 L/yr - ₹3.3 L/yr

arrow icon 3% less
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₹1.7 L/yr - ₹2.5 L/yr

arrow icon 35% less
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Walmart Customer Service Associate Salary

1 - 4 years exp. (5 salaries)

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₹1.3 L/yr - ₹7.3 L/yr

arrow icon 94% more
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Customer Service Associate salary at Marks & Spencer ranges between ₹2.6 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 8 years. Salary estimates are based on 229 latest salaries received from various employees of Marks & Spencer.

Latest annual salaries shared by Marks & Spencer Customer Service Associate

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1 year exp.
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4 years exp.

Experience wise Marks & Spencer Customer Service Associate salaries

Last Updated: 1 Mar 2025

Experience Avg Annual Salary
Fresher  (8 salaries)

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₹3 L/yr - ₹3.5 L/yr
1 year  (22 salaries)

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₹3 L/yr - ₹3.5 L/yr
2 years  (28 salaries)

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₹2.7 L/yr - ₹3.5 L/yr
3 years  (37 salaries)

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₹2.7 L/yr - ₹3.7 L/yr
4 years  (39 salaries)

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₹2.5 L/yr - ₹3.8 L/yr
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Similar Designation salaries in Marks & Spencer

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₹3 L/yr - ₹3.1 L/yr
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₹2.5 L/yr - ₹4 L/yr
Customer Service Manager Salary
(AmbitionBox Estimate)
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₹15.3 L/yr - ₹19.5 L/yr
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₹3.1 L/yr - ₹3.5 L/yr
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₹2.88 L/yr - ₹3.65 L/yr
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₹2.1 L/yr - ₹8.7 L/yr
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₹2.7 L/yr - ₹3.5 L/yr
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₹3.15 L/yr - ₹4.25 L/yr
Sales Executive Salary
(26 salaries)
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₹2.5 L/yr - ₹4 L/yr
Sales Officer Salary
(3 salaries)
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₹1.45 L/yr - ₹5 L/yr

Top skills at Marks & Spencer for Customer Service Associate

Sales Customer Service Stock Management Cashier Activities Commercial Management Customer Handling Shrinkage Visual Merchandising Retail Sales
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Salary related reviews for Marks & Spencer

4.2

Rated by 80 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 11 Aug 2023

4.0
 for  Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

read more
  • Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

read more
  • Skill development - Bad
  • +4 more

Sales & Business Development Department

3.0
  •  posted on 15 May 2018

3.0
 for  Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

read more
  • Skill development - Good
  • +1 more

Dislikes

Work / life here is too week off but the not fix

  • Job security - Poor
  • +3 more

Other Department

2.0
  •  posted on 13 May 2018

3.0
 for  Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

read more
  • Work satisfaction - Poor
  • +1 more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 02 Sep 2024

2.0
 for  Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

read more
  • Company culture - Good

Dislikes

Weekoff and leave planer salary

  • Salary - Poor
  • +3 more

Full Time

 · 

Merchandising, Retail & eCommerce Department

4.0
  •  posted on 01 Mar 2025

3.0
 for  Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

read more
  • Skill development - Excellent
  • +4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

read more
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Marks & Spencer Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Marks & Spencer?
Customer Service Associate salary at Marks & Spencer in India ranges between ₹2.6 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 8 years. According to our estimates it is 9% more than the average Customer Service Associate Salary in India. Salary estimates are based on 229 latest salaries received from various employees of Marks & Spencer India.
How does the salary of a Customer Service Associate at Marks & Spencer India compare with the average salary range for this job?
The average salary of a Customer Service Associate at Marks & Spencer is 9% more than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.
What are the top skills required to work as a Customer Service Associate at Marks & Spencer?
Sales, Customer Service, Stock Management, Cashier Activities and Commercial Management are some of the popular skills required to work as a Customer Service Associate at Marks & Spencer India.
Which similar companies are paying more than Marks & Spencer to a Customer Service Associate in India?
  • H&M Customer Service Associate Salary - ₹2.8 Lakhs to ₹18.0 Lakhs per year
  • Walmart Customer Service Associate Salary - ₹1.3 Lakhs to ₹7.3 Lakhs per year
  • Tata Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year
What is the salary of a Customer Service Associate in companies similar to Marks & Spencer in India?
  • Uniqlo Customer Service Associate Salary - ₹3.0 Lakhs to ₹3.3 Lakhs per year
  • Vijay Sales Customer Service Associate Salary - ₹1.7 Lakhs to ₹3.8 Lakhs per year
  • Zara Customer Service Associate Salary - ₹1.4 Lakhs to ₹3.0 Lakhs per year
  • Shoppers Stop Customer Service Associate Salary - ₹1.2 Lakhs to ₹3.6 Lakhs per year
  • Target Customer Service Associate Salary - ₹2.2 Lakhs to ₹2.8 Lakhs per year
What is the estimated take home salary of a Customer Service Associate at Marks & Spencer in India?
The estimated take-home salary of a Customer Service Associate at Marks & Spencer ranges between ₹23,193 per month to ₹24,659 per month in India. The take-home salary calculation is based on the average Marks & Spencer Customer Service Associate salary in India which ranges between ₹2.6 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 8 years. Check how did we calculate take home salary?
What is the notice period for Customer Service Associate at Marks & Spencer?
According to AmbitionBox, 71% of the Marks & Spencer Customer Service Associates reported a notice period of 1 Month, 26% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 140 responses on AmbitionBox in last 2 years.

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Marks & Spencer Customer Service Associate salary in India ranges between ₹2.6 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 229 Marks & Spencer latest salaries received from various employees of Marks & Spencer.

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