Marks & Spencer Mumbai Customer Service Associate Salaries by 20+ Employees (Updated 2025)

1 - 8 years exp.

₹2.7 Lakhs - ₹4 Lakhs

Avg. annual salary

Monthly In-hand Salary

11% more than the average Customer Service Associate Salary in Retail Companies for 1 - 8 years of experience

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Salaries in different departments

Sales & Business Development Customer Service Associate Salary 1 - 7 years exp. (9 salaries)	₹2.7 L/yr - ₹3.4 L/yr
Customer Success, Service & Operations Customer Service Associate Salary 2 - 8 years exp. (3 salaries)	₹3 L/yr - ₹3.7 L/yr
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Merchandising, Retail & eCommerce Customer Service Associate Salary 2 - 6 years exp. (3 salaries)	₹2.7 L/yr - ₹4 L/yr
UX, Design & Architecture Customer Service Associate Salary 8 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.5 L/yr

Last Updated: 12 Mar 2025

Companies similar to Marks & Spencer for Customer Service Associate in Mumbai

Marks & Spencer Customer Service Associate Salary

1 - 8 years exp. (28 salaries)

₹2.7 L/yr - ₹4 L/yr

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Customer Service Associate Salary 0 - 5 years exp. (45 salaries)	₹0.8 L/yr - ₹3 L/yr 35% less	1 job opening
Wellness Forever Medicare Customer Service Associate Salary 0 - 4 years exp. (12 salaries)	₹1.7 L/yr - ₹3 L/yr 22% less
Login to view exact salary
Reliance Trends Customer Service Associate Salary 0 - 5 years exp. (5 salaries)	₹1.5 L/yr - ₹2.3 L/yr 43% less
Fabindia Customer Service Associate Salary 3 - 6 years exp. (3 salaries)	₹2.3 L/yr - ₹2.5 L/yr 26% less
Reliance Smart Customer Service Associate Salary 0 - 4 years exp. (3 salaries)	₹1.5 L/yr - ₹1.8 L/yr 44% less

Customer Service Associate salary at Marks & Spencer ranges between ₹2.7 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 28 latest salaries received from various employees of Marks & Spencer.

Latest annual salaries shared by Marks & Spencer Customer Service Associate in Mumbai

4w ago

₹2.7 Lakhs

3 years exp.

1mo ago

₹3.1 Lakhs

6 years exp.

2mo ago

₹2.7 Lakhs

2 years exp.

4mo ago

₹4 Lakhs

6 years exp.

5mo ago

₹3 Lakhs

5 years exp.

7mo ago

7 years exp.

7mo ago

2 years exp.

7mo ago

6 years exp.

10mo ago

2 years exp.

10mo ago

1 year exp.

Experience wise Marks & Spencer Customer Service Associate salaries in Mumbai

Last Updated: 12 Mar 2025

Experience	Avg Annual Salary
1 year (3 salaries)	₹3 L/yr - ₹5.6 L/yr
2 years (5 salaries)	₹2.7 L/yr - ₹3.3 L/yr
Login to view exact salary
3 years (6 salaries)	₹2.7 L/yr - ₹3.4 L/yr
4 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr
5 years (3 salaries)	₹3 L/yr - ₹5.7 L/yr
6 years (4 salaries)	₹3.1 L/yr - ₹4 L/yr
7 years (3 salaries)	₹3 L/yr - ₹3.7 L/yr
8 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr

View all

Similar Designation salaries in Marks & Spencer

Customer Service Executive Salary

(12 salaries)

₹2.5 L/yr - ₹3.85 L/yr

Sales Executive Salary

(7 salaries)

₹3 L/yr - ₹3.65 L/yr

Customer Care Executive Salary

(4 salaries)

₹2.88 L/yr - ₹3.65 L/yr

Top skills at Marks & Spencer for Customer Service Associate

Sales Customer Service Stock Management Cashier Activities Commercial Management Customer Handling Shrinkage Visual Merchandising Retail Sales

Salary related reviews for Marks & Spencer

3.6

Rated by 7 employees for salary & benefits

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Sales Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• posted on 01 Mar 2025

3.0

for Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

Skill development - Excellent

+4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions

1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Marks & Spencer Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Marks & Spencer in Mumbai?

The average salary of a Customer Service Associate at Marks & Spencer in Mumbai typically ranges from ₹2.7 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 8 years).

The top 10% of Customer Service Associate in Mumbai at Marks & Spencer earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Associate Salaries at Marks & Spencer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Marks & Spencer employees in India.

What is the estimated take home salary of a Customer Service Associate at Marks & Spencer in Mumbai?

The estimated take-home salary of a Customer Service Associate at Marks & Spencer in Mumbai typically ranges from ₹22,842 to ₹24,313 per month. This is based on the average salary range of ₹2.7 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Marks & Spencer. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Associate at Marks & Spencer in Mumbai?

To be a Customer Service Associate at Marks & Spencer in Mumbai, the key skills required include:

- Sales
- Customer Service
- Stock Management
- Cashier Activities
- Commercial Management

These skills are highly valued at Marks & Spencer and are crucial for successful performance in a Software Engineering role.

What is the salary of a Customer Service Associate in companies similar to Marks & Spencer in Mumbai?

The salary of a Customer Service Associate at companies similar to Marks & Spencer in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wellness Forever Medicare	₹1.7 Lakhs to ₹3.0 Lakhs per year
Fabindia	₹2.3 Lakhs to ₹2.5 Lakhs per year
Reliance Retail	₹0.8 Lakhs to ₹3.0 Lakhs per year
Reliance Trends	₹1.5 Lakhs to ₹2.3 Lakhs per year
Reliance Smart	₹1.5 Lakhs to ₹1.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Marks & Spencer in Mumbai?

The salary growth for a Customer Service Associate at Marks & Spencer in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate in Mumbai can expect the following growth trajectory at Marks & Spencer:

Experience	Average Salary Range
1 year	₹3.0 Lakhs to ₹5.6 Lakhs per year
2 years	₹2.7 Lakhs to ₹3.3 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
4 years	₹2.9 Lakhs to ₹3.6 Lakhs per year

and so on.

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Marks & Spencer Customer Service Associate Salaries in Mumbai

Marks & Spencer Customer Service Associate salary in Mumbai ranges between ₹2.7 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 28 Marks & Spencer latest salaries received from various employees of Marks & Spencer.