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Marks & Spencer

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4.1

based on 733 Reviews

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Marks & Spencer Customer Service Associate Mumbai Reviews

based on 7 reviews

Updated 15 Jul, 2024

Overall Rating

2.4/5

How AmbitionBox ratings work?

Category Ratings

4.9

Job Security

3.6

Salary & Benefits

3.1

Skill development

2.8

Work Satisfaction

2.7

Company culture

2.1

Promotions/Appraisal

2.1

Work-Life balance

7 reviews found

Sort by: Popular

Customer Service Associate in Mumbai

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 09 May 2024

Likes

To be very honest brand is too good and one of the best I can think of .. policies are too good

Dislikes

Pathetic management.. undeserving candidates are hired on the basis of references by managers ..brand values are degrading cuz of poor hirings

Customer Service Associate in Mumbai

Full Time

Retail Store Operations Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

1.0

Work-Life Balance

posted on 15 Jul 2024

Likes

No target pressure

Dislikes

Management is not proper. Managers often take sides for the tenured staffs even if they are in the wrong . Low Manpower due to which the existing staffs have to adjust a lot . No work life balance at all .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 Mar 2023

Likes

People oriented company

Dislikes

Not good increment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Mumbai

Full Time

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 06 Apr 2022

Likes

Company policies

Dislikes

No dislike

Work Details

Intersting and I learn many things

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

CSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 28 Mar 2020

Likes

It's a fantastic place to work feeling proud to work with them every moment is special for me in a organisations

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Service Associate in Mumbai

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 10 Apr 2018

Likes

Growth

Dislikes

Travel

Customer Service Associate in Mumbai

Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 29 Jul 2018

Likes

Training

Dislikes

Great place to work.

Work Details

Exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Top trending discussions

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Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Marks & Spencer Customer Service Associate Reviews by Locations

Marks & Spencer Mumbai Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Marks & Spencer reviews submitted by Marks & Spencer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marks & Spencer is the right company for you. 80% of emplo...Read more