Marks & Spencer Customer Service AssociateNew Delhi Reviews
based on 7 reviews
Updated 27 Nov, 2024
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
3.6
Promotions/Appraisal
3.4
Salary & Benefits
3.1
Job Security
2.9
Company culture
2.8
Work Satisfaction
2.6
Work-Life balance
2.1
Skill development
Marks & Spencer is rated
2.6 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Marks & Spencer is rated
2.6 out of 5 stars on
AmbitionBox, based on 7 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
7 reviews found
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Customer Service Associate in
New Delhi
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Work balance
Dislikes
Work balance not good
Work Details
Work days: Monday to Friday
(Flexible Timings)
Customer Service Associate in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 11 Aug 2023
Likes
Company gives best salary and many benefits to their employees as much as possible
Dislikes
Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
Customer Service Associate in
New Delhi
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Feb 2023
Likes
Nothing to like shit company and HR
Dislikes
Long working hours, dirty politics, and rude managers.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 15 May 2018
Likes
Salary/ appraisal strucktre is not good.
They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.
Dislikes
Work / life here is too week off but the not fix
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Mens Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Jan 2019
Likes
Work environment
Dislikes
No comments
Work Details
Working culture is so good.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
By
Customer Service Associate in
New Delhi
Administration & Staff Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Oct 2019
Likes
senior can fire u anytime .Partiality is culture of it i think .
Dislikes
partiality, missuse ofseniority,
Customer Service Associate in
New Delhi
Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 16 May 2018
Likes
2 week off
Dislikes
Appraisal, politics
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Marks & Spencer.