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Marks & Spencer
4.0
based on 771 Reviews
Video summary
Company Overview
Company Locations
Working at Marks & Spencer
Company Summary
Marks & Spencer is a prominent UK retailer known for high-quality fashion, food, and homeware, continually innovating to enhance customer satisfaction across its extensive network.
Overall Rating
4.0/5
based on 771 reviews
3% above
industry average
Highly rated for
Job security, Company culture, Work-life balance
Work Policy
Work from office
77% employees reported
Rotational Shift
49% employees reported
Flexible timing
68% employees reported
No travel
50% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
82 employees reported
Health insurance
82 employees reported
Cafeteria
30 employees reported
Professional degree assistance
17 employees reported
View all benefits
About Marks & Spencer
Founded in1884 (141 yrs old)
India Employee Count1k-5k
Global Employee Count50k-1 Lakh
HeadquartersLondon, UnitedKingdom
Office Locations
--
Websitemarksandspencer.com
Primary Industry
Other Industries
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Marks & Spencer offers high quality fashion, award-winning food and stylish homeware. Founded more than a century ago and with 1463 stores across 57 countries, today we are one of the UK’s leading retailers. We understand the importance of Inspiration, being In Touch, Integrity & Innovation and live by these values in everything that we do. Through constant innovation, we make our products and tailor the shopping experience to delight our customers around the world.
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Marks & Spencer Ratings
based on 771 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
487
4
146
3
57
2
22
1
59
Category Ratings
4.2
Job security
4.0
Company culture
3.9
Work-life balance
3.9
Skill development
3.8
Salary
3.8
Work satisfaction
3.5
Promotions
Marks & Spencer is rated 4.0 out of 5 stars on AmbitionBox, based on 771 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Marks & Spencer
based on 715 reviews
4.0
Rated by 220 Women
Rated 4.2 for Job security and 4.0 for Company culture
4.0
Rated by 495 Men
Rated 4.2 for Job security and 4.0 for Company culture
Work Policy at Marks & Spencer
based on 65 reviews in last 6 months
Work from office
77%
Hybrid
20%
Permanent work from home
3%
Marks & Spencer Reviews
Top mentions in Marks & Spencer Reviews
+ 5 more
Compare Marks & Spencer with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 771 reviews | 3.9/5 based on 23.1k reviews | 4.3/5 based on 3k reviews | 3.7/5 based on 2.5k reviews |
Highly Rated for | Job security Company culture Skill development | Skill development Job security | Skill development Company culture Work-life balance | No highly rated category |
Critically Rated for | No critically rated category | Promotions | No critically rated category | Promotions |
Primary Work Policy | Work from office 77% employees reported | Work from office 83% employees reported | Work from office 86% employees reported | Hybrid 64% employees reported |
Rating by Women Employees | 4.0 Good rated by 220 women | 3.8 Good rated by 2.1k women | 4.2 Good rated by 365 women | 3.6 Good rated by 454 women |
Rating by Men Employees | 4.0 Good rated by 495 men | 3.9 Good rated by 19.9k men | 4.3 Good rated by 2.3k men | 3.8 Good rated by 1.9k men |
Job security | 4.2 Good | 3.8 Good | 3.9 Good | 3.7 Good |
View more
Marks & Spencer Salaries
Marks & Spencer salaries have received with an average score of 3.8 out of 5 by 771 employees.
Section Manager
(283 salaries)
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₹3.3 L/yr - ₹6 L/yr
Customer Service Associate
(234 salaries)
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₹2.5 L/yr - ₹4 L/yr
Visual Merchandiser
(165 salaries)
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₹3.2 L/yr - ₹6.7 L/yr
Store Manager
(141 salaries)
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₹6.5 L/yr - ₹16 L/yr
Customer Service Assistant
(109 salaries)
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₹2.5 L/yr - ₹3.9 L/yr
Department Manager
(87 salaries)
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₹3.6 L/yr - ₹5.8 L/yr
Customer Service Executive
(61 salaries)
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₹2.5 L/yr - ₹3.9 L/yr
Fashion Stylist
(49 salaries)
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₹4 L/yr - ₹6.5 L/yr
Retail Store Manager
(46 salaries)
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₹6.5 L/yr - ₹16 L/yr
Sales Advisor
(42 salaries)
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₹2.4 L/yr - ₹4.1 L/yr
Marks & Spencer Interview Questions
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Marks & Spencer Jobs
Popular Designations Marks & Spencer Hires for
Section Manager
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Visual Merchandiser
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Customer Service Assistant
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Store Manager
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US Recruiter
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fresher
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Manager
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Popular Skills Marks & Spencer Hires for
Marks & Spencer News
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Percy Pig’s US adventure may be short-lived as M&S respond to Trump tariffs
- Marks & Spencer may reconsider launching its popular confectionery brand, Percy Pig, in the US due to the impact of Donald Trump's tariffs.
- Trump has imposed additional taxes on imported goods, including a 10% tariff on those from the UK, which could affect Percy Pig sales in the US.
- M&S is also rethinking its Christmas TV campaign due to new advertising regulations for foods high in fat, sugar, and salt in the UK.
- M&S will focus on personalizing its communications through its Sparks loyalty scheme, rather than offering special prices for card holders.
Guardian | 3 Apr, 2025
Major UK investors join push for retail giants to pay workers ‘real living wage’
- Major UK investors, including Axa and Scottish Widows, back resolutions urging Next, Marks & Spencer, and JD Sports to increase pay for workers.
- Over 100 individuals and 8 institutional investors with assets over £1tn support the effort to promote a 'real living wage'.
- Nearly a quarter of UK retail workers, about 818,000 people, are not being paid the rate tracked by the Living Wage Foundation.
- The resolutions call for transparency on worker pay and cost/benefit analysis at the companies' annual meetings.
Guardian | 27 Mar, 2025
Asda cuts prices on 1,500 products in effort to halt sales slide
- Asda has cut prices on 1,500 products in an effort to halt a sales slide.
- The price cuts on products, including cheddar cheese and shampoo, follow a previous reduction of prices on nearly 10,000 items since the end of January.
- The retailer plans to cut prices by an average of 22%, with some products reduced by up to 45%.
- Asda's rivals, including Tesco, Sainsbury's, and Marks & Spencer, have seen their stock market values decline after the announcement.
Guardian | 21 Mar, 2025
Tesco, Sainsbury’s and M&S shares take £3.5bn hit amid Asda price war fears
- The value of Tesco, Sainsbury’s and Marks & Spencer’s stock has dropped by £3.5bn amid fears of a grocery price war with Asda.
- Tesco's share price is down 10%, Sainsbury's is down 8%, and Marks & Spencer is down 7%.
- Asda's profits are expected to decrease as it invests more in price cuts and increases staff in shops, leading to fears that Tesco and Sainsbury's profits will be affected.
- Asda has lost over a percentage point of market share, and its new chair, Allan Leighton, has revealed plans to invest in prices in order to compete.
Guardian | 17 Mar, 2025
M&S boss says UK retailers being ‘raided like a piggy bank’ over planned tax rises
- Marks & Spencer CEO urges UK government to delay or ease planned tax and recycling charges for the retail industry.
- Stuart Machin suggests phasing in changes to national insurance contributions over two years.
- He calls for a review of planned business rate changes that would burden retailers with large stores.
- Machin also wants a delay in recycling fees and deposit return scheme, citing poor planning and high cost.
Guardian | 9 Feb, 2025
Waitrose brings back free coffee for shoppers without need to buy anything
- Waitrose is bringing back free hot drinks for shoppers, even if they don't make a purchase.
- The offer is available to My Waitrose loyalty scheme members with reusable cups.
- Waitrose had previously removed the offer during the COVID-19 pandemic.
- The move is seen as a response to competition from Marks & Spencer, which has gained market share.
Guardian | 22 Jan, 2025
Former M&S boss says working from home is ‘not doing proper work’
- Former M&S boss Stuart Rose claims that working from home has resulted in a generation of people not doing proper work.
- Rose believes that working from home has harmed employee productivity and the country's wellbeing.
- The number of people working from home in the UK doubled between December 2019 and March 2022, but some companies are now urging employees to return to the office.
- Rose himself advocates for a return to the office while acknowledging the need for flexibility.
Guardian | 20 Jan, 2025
Big retail will cope – but Reeves’ NICs raid is too much, too soon for part-timers | Nils Pratley
- If one looked solely at this week’s trading reports from the world of big retail – the likes of Marks & Spencer, Next and Tesco – you might wonder why Rachel Reeves’ increase in employers’ national insurance contributions (NICs) has caused such a fuss.
- The problem with that semi-cheerful view, though, is that it misses critical nuances. Most obviously, M&S, Next and Tesco are not typical. Smaller retailers don’t have the same resources to invest in automation.
- Second, the controversial change in employee NICs update was not the increase in the rate from 13.8% to 15% from April. It was the lowering of the earnings threshold at which the tax applies from £9,100 a year to £5,000.
- To repeat: the reliably profitable big retailers can adapt to almost any climate, and will do so again. But the size and pace of the NICs changes, given the likely impact on part-time workers, looks a mistake.
Guardian | 10 Jan, 2025
M&S reports strong festive sales but says UK firms will take hit from tax rises
- Marks & Spencer reports strong festive sales with 8.9% growth in food sales, becoming top-performing grocer over Christmas.
- Clothing, home, and beauty product sales grew by 1.9%.
- M&S faces higher costs from tax increases announced in the government's budget, impacting businesses in the UK.
- Greggs, the UK's largest bakery chain, reports total sales rise of 11.3% in 2021.
Guardian | 9 Jan, 2025
UK food price inflation hits 3.7%, the highest level since March
- Food price inflation in the UK reached 3.7%, the highest level since March.
- Supermarket sales increased by 2.1% in the four weeks to 29 December, partially driven by the rise in food prices.
- Confectionery, skincare, and juices led the increase in inflation, resulting in record-high spending on festive groceries.
- Tesco, Sainsbury's, Lidl, and Marks & Spencer experienced sales growth, while Asda saw a decline in sales.
Guardian | 7 Jan, 2025
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Marks & Spencer FAQs
When was Marks & Spencer founded?
Marks & Spencer was founded in 1884. The company has been operating for 141 years primarily in the Retail sector.
Where is the Marks & Spencer headquarters located?
Marks & Spencer is headquartered in London.
How many employees does Marks & Spencer have in India?
Marks & Spencer currently has more than 1,300+ employees in India. Merchandising, Retail & eCommerce department appears to have the highest employee count in Marks & Spencer based on the number of reviews submitted on AmbitionBox.
Does Marks & Spencer have good work-life balance?
Marks & Spencer has a Work-Life Balance Rating of 3.9 out of 5 based on 700+ employee reviews on AmbitionBox. 82% employees rated Marks & Spencer 4 or above, while 18% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Marks & Spencer work-life balance reviews for more details
Is Marks & Spencer good for career growth?
Career growth at Marks & Spencer is rated fairly well, with a promotions and appraisal rating of 3.5. 82% employees rated Marks & Spencer 4 or above, while 18% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Marks & Spencer promotions/appraisals reviews for more detailed insights.
What are the pros of working in Marks & Spencer?
Working at Marks & Spencer offers several advantages that make it an appealing place for employees. The company is highly rated for job security, company culture and skill development, based on 700+ employee reviews on AmbitionBox.
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