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I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.
I would handle an arrogant customer by listening to their concerns, empathizing with their frustration, and offering a solution to address the quality issue.
Listen attentively to the customer's complaint
Empathize with their frustration and acknowledge their concerns
Apologize for the inconvenience caused
Offer a solution to address the quality issue, such as a replacement or refund
Ensure clear communication and transpare...
I applied via Naukri.com
They will give one topic to discuss
Will give u a case study to solve the issue
I applied via Approached by Company and was interviewed in Oct 2022. There were 3 interview rounds.
All of the point which is relevant to BU Operations and Staff training.
I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
Retail Matrix about the All KPI
Marks & Spencer interview questions for designations
I applied via Naukri.com and was interviewed in Mar 2020. There were 7 interview rounds.
Top trending discussions
It was considerably easy
It was a smooth flow.
It was considerably easy
It was a smooth flow.
Some of the top questions asked at the Marks & Spencer Section Manager interview -
based on 5 interviews
1 Interview rounds
based on 91 reviews
Rating in categories
Section Manager
286
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| ₹3.3 L/yr - ₹6 L/yr |
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174
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Store Manager
137
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| ₹6.5 L/yr - ₹16 L/yr |
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112
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
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