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Marks & Spencer Section Manager Interview Questions and Answers

Updated 9 Dec 2023

Marks & Spencer Section Manager Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About previous experience
  • Q2. How you are managing people
  • Q3. How you will manage an arrogant customer after shopping a product from your store and Reports quality issue
  • Ans. 

    I would handle an arrogant customer by listening to their concerns, empathizing with their frustration, and offering a solution to address the quality issue.

    • Listen attentively to the customer's complaint

    • Empathize with their frustration and acknowledge their concerns

    • Apologize for the inconvenience caused

    • Offer a solution to address the quality issue, such as a replacement or refund

    • Ensure clear communication and transpare...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Meet with store manager
Round 4 - One-on-one 

(1 Question)

  • Q1. About some situations and Action plans

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared well with previous experience and study well about all the small incidents that can happen in your current position also .

Section Manager Interview Questions & Answers

user image Ritika Negi

posted on 16 Feb 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About your self,Sale figure,your language
Round 3 - Group Discussion 

They will give one topic to discuss

Round 4 - Case Study 

Will give u a case study to solve the issue

Round 5 - One-on-one 

(1 Question)

  • Q1. Role play with you for judging how much knowledge do you have.

Interview Preparation Tips

Interview preparation tips for other job seekers - Your English language should be perfect. Good knowledge about KRA KPI,Be confident.

Section Manager Interview Questions Asked at Other Companies

asked in Sheela Foam
Q1. What do you know about foam industry ? Will it be beneficial for ... read more
Q2. How you will manage an arrogant customer after shopping a product ... read more
asked in Sheela Foam
Q3. What do you understand by operation research?
Q4. how reheating furnace work

I applied via Approached by Company and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study 

All of the point which is relevant to BU Operations and Staff training.

Round 3 - One-on-one 

(2 Questions)

  • Q1. About your self and Store Operation knowledge
  • Q2. How you give training to your staff about BU Operations.

Interview Preparation Tips

Topics to prepare for Marks & Spencer Section Manager interview:
  • All sales knowledge figger
Interview preparation tips for other job seekers - Be confident at the time of interview at any where.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Case Study 

Retail Matrix about the All KPI

Round 2 - HR 

(1 Question)

  • Q1. Salary and DOJ for the

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Marks & Spencer interview questions for designations

 Store Manager

 (2)

 Assistant Project and Construction Manager

 (1)

 Customer Service Associate

 (5)

 Customer Sales Associate

 (2)

 Customer Service Assistant

 (1)

 Coach

 (1)

 Customer Assistant

 (1)

 Sales Associate

 (1)

Interview Questionnaire 

2 Questions

  • Q1. First round experience 1.Tell me about your self. 2.Are you knowledge fashion industry.3.what is the latest mobile and three best feature.4. Interview guys asking this is my mobile please sale.5.Are u know...
  • Q2. After 21 days call for HR again your small interview please gurgaon office for in. 1.Some few question.2.how many people are handle.3. What is your floor size.4. and please visit near fashion store what is...

I applied via Naukri.com and was interviewed in Mar 2020. There were 7 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Knowing your Numbers are mandatory,
  • Q2. Roll play, analytical skills

Interview Preparation Tips

Interview preparation tips for other job seekers - People are very frindly over here so they will make you comfortable dont worry,

First) introduction & what u r doing in the present compny - you need to know ur numbers correctly they might calculate in front of u nd u might get caught if u r bluffing most importantly u shld be clear about what u r doing at present,

Second)Business development- they will give u some condition u have write down how u will react on those situation nd later they will ask to explain it

Third) roll play- they will just see how much people oriented you are and how you react to their grievances,

Thats all u r done all the best mate

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About you and you experience
  • Q2. More about your KRA’s and goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Round 1 - Aptitude Test 

It was considerably easy

Round 2 - Group Discussion 

It was a smooth flow.

Round 3 - One-on-one 

(1 Question)

  • Q1. The HRs were polite and they allowed me to respond to their questions calmly. I had to give information about my Background, sales experience and what I learnt , the difference I will make if I work in an ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm , truthful and If you did not understand the question, don't hesitate to ask them to repeat or explain further.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About you and you experience
  • Q2. More about your KRA’s and goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Ok
Round 1 - Aptitude Test 

It was considerably easy

Round 2 - Group Discussion 

It was a smooth flow.

Round 3 - One-on-one 

(1 Question)

  • Q1. The HRs were polite and they allowed me to respond to their questions calmly. I had to give information about my Background, sales experience and what I learnt , the difference I will make if I work in an ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm , truthful and If you did not understand the question, don't hesitate to ask them to repeat or explain further.

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Section Manager interview?
Marks & Spencer interview process usually has 3-4 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round, Resume Shortlist and Case Study.
How to prepare for Marks & Spencer Section Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Retail Operations, Retail Store Operations, Store Management, Customer Service and Sales.
What are the top questions asked in Marks & Spencer Section Manager interview?

Some of the top questions asked at the Marks & Spencer Section Manager interview -

  1. How you will manage an arrogant customer after shopping a product from your sto...read more
  2. After 21 days call for HR again your small interview please gurgaon office for ...read more
  3. Knowing your Numbers are mandator...read more

Tell us how to improve this page.

Marks & Spencer Section Manager Interview Process

based on 5 interviews

1 Interview rounds

  • Resume Shortlist Round
View more

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Marks & Spencer Section Manager Salary
based on 286 salaries
₹3.3 L/yr - ₹6 L/yr
61% less than the average Section Manager Salary in India
View more details

Marks & Spencer Section Manager Reviews and Ratings

based on 91 reviews

4.2/5

Rating in categories

4.0

Skill development

4.0

Work-life balance

3.8

Salary

4.1

Job security

4.1

Company culture

3.6

Promotions

3.8

Work satisfaction

Explore 91 Reviews and Ratings
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