AmbitionBox
Search
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Marks & Spencer Section Manager Interview Questions and Answers
Updated
9 Dec 2023
Marks & Spencer Section Manager Interview Experiences
6 interviews found
Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(3 Questions)
- Q1. About previous experience
- Q2. How you are managing people
- Q3. How you will manage an arrogant customer after shopping a product from your store and Reports quality issue
- Ans.
I would handle an arrogant customer by listening to their concerns, empathizing with their frustration, and offering a solution to address the quality issue.
Listen attentively to the customer's complaint
Empathize with their frustration and acknowledge their concerns
Apologize for the inconvenience caused
Offer a solution to address the quality issue, such as a replacement or refund
Ensure clear communication and transpare...
Add your answer
Add your answer
Answered by
AI
Add your answer
Round 3 - One-on-one
(1 Question)
- Q1. Meet with store manager
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. About some situations and Action plans
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be prepared well with previous experience and study well about all the small incidents that can happen in your current position also .
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
I applied via Naukri.com
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(1 Question)
- Q1. About your self,Sale figure,your language
Add your answer
Round 3 - Group Discussion
They will give one topic to discuss
Round 4 - Case Study
Will give u a case study to solve the issue
Round 5 - One-on-one
(1 Question)
- Q1. Role play with you for judging how much knowledge do you have.
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Your English language should be perfect. Good knowledge about KRA KPI,Be confident.
asked in
Sheela Foam
Q1. What do you know about foam industry ? Will it be beneficial for ... read more
asked in
Marks & Spencer
Q2. How you will manage an arrogant customer after shopping a product ... read more
I applied via Approached by Company and was interviewed in Oct 2022. There were 3 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Case Study
All of the point which is relevant to BU Operations and Staff training.
Round 3 - One-on-one
(2 Questions)
- Q1. About your self and Store Operation knowledge
- Q2. How you give training to your staff about BU Operations.
Add your answer
Add your answer
Interview Preparation Tips
Topics to prepare for Marks & Spencer Section Manager interview:
- All sales knowledge figger
Interview experience
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
Round 1 - Case Study
Retail Matrix about the All KPI
Round 2 - HR
(1 Question)
- Q1. Salary and DOJ for the
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good
Marks & Spencer interview questions for designations
Interview Questionnaire
2 Questions
- Q1. First round experience 1.Tell me about your self. 2.Are you knowledge fashion industry.3.what is the latest mobile and three best feature.4. Interview guys asking this is my mobile please sale.5.Are u know...
- Q2. After 21 days call for HR again your small interview please gurgaon office for in. 1.Some few question.2.how many people are handle.3. What is your floor size.4. and please visit near fashion store what is...
View 3 more answers
Add your answer
I applied via Naukri.com and was interviewed in Mar 2020. There were 7 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Knowing your Numbers are mandatory,
- Q2. Roll play, analytical skills
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - People are very frindly over here so they will make you comfortable dont worry,
First) introduction & what u r doing in the present compny - you need to know ur numbers correctly they might calculate in front of u nd u might get caught if u r bluffing most importantly u shld be clear about what u r doing at present,
Second)Business development- they will give u some condition u have write down how u will react on those situation nd later they will ask to explain it
Third) roll play- they will just see how much people oriented you are and how you react to their grievances,
Thats all u r done all the best mate
First) introduction & what u r doing in the present compny - you need to know ur numbers correctly they might calculate in front of u nd u might get caught if u r bluffing most importantly u shld be clear about what u r doing at present,
Second)Business development- they will give u some condition u have write down how u will react on those situation nd later they will ask to explain it
Third) roll play- they will just see how much people oriented you are and how you react to their grievances,
Thats all u r done all the best mate
Top trending discussions
View All
Interview Tips & Stories
5d
whimsicaldove
·
works at
VCCircle.com
Bloomberg interview
I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep?
Please help, I am very nervous!
Thank you
Got a question about Marks & Spencer?
Ask anonymously on communities.
Interview questions from similar companies
AFJAL AHMAD
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. About you and you experience
- Q2. More about your KRA’s and goals
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ok
Round 1 - Aptitude Test
It was considerably easy
Round 2 - Group Discussion
It was a smooth flow.
Round 3 - One-on-one
(1 Question)
- Q1. The HRs were polite and they allowed me to respond to their questions calmly. I had to give information about my Background, sales experience and what I learnt , the difference I will make if I work in an ...
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm , truthful and If you did not understand the question, don't hesitate to ask them to repeat or explain further.
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. About you and you experience
- Q2. More about your KRA’s and goals
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ok
Round 1 - Aptitude Test
It was considerably easy
Round 2 - Group Discussion
It was a smooth flow.
Round 3 - One-on-one
(1 Question)
- Q1. The HRs were polite and they allowed me to respond to their questions calmly. I had to give information about my Background, sales experience and what I learnt , the difference I will make if I work in an ...
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be calm , truthful and If you did not understand the question, don't hesitate to ask them to repeat or explain further.
Marks & Spencer Interview FAQs
How many rounds are there in Marks & Spencer Section Manager interview?
Marks & Spencer interview process usually has 3-4 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round, Resume Shortlist and Case Study.
How to prepare for Marks & Spencer Section Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Marks & Spencer. The most common topics and skills that interviewers at Marks & Spencer expect are Retail Operations, Retail Store Operations, Store Management, Customer Service and Sales.
What are the top questions asked in Marks & Spencer Section Manager interview?
Some of the top questions asked at the Marks & Spencer Section Manager interview -
Tell us how to improve this page.
Marks & Spencer Interviews By Designations
- Marks & Spencer Section Manager Interview Questions
- Marks & Spencer Customer Service Associate Interview Questions
- Marks & Spencer Bakery Chef Interview Questions
- Marks & Spencer Customer Sales Associate Interview Questions
- Marks & Spencer Store Manager Interview Questions
- Marks & Spencer Visual Merchandiser Interview Questions
- Marks & Spencer Assistant Project and Construction Manager Interview Questions
- Marks & Spencer Buyer Interview Questions
- Show more
Interview Questions for Popular Designations
- Section Engineer Interview Questions
- Section Incharge Interview Questions
- Senior Section Engineer Interview Questions
- Section Leader Interview Questions
- Section Head Electrical Interview Questions
- Security Officer Interview Questions
- Security Analyst Interview Questions
- Security Supervisor Interview Questions
- Show more
Marks & Spencer Section Manager Interview Process
based on 5 interviews
1 Interview rounds
- Resume Shortlist Round
View more
Interview Questions from Similar Companies
61%
less
than the average Section Manager Salary in India
View more details
Marks & Spencer Section Manager Reviews and Ratings
based on 91 reviews
Rating in categories
|
Section Manager
286
salaries
|  ₹3.3 L/yr - ₹6 L/yr |
|
Customer Service Associate
229
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Visual Merchandiser
174
salaries
| ₹3.2 L/yr - ₹6.5 L/yr |
|
Store Manager
137
salaries
| ₹6.5 L/yr - ₹16 L/yr |
|
Customer Service Assistant
112
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
Compare Marks & Spencer with
Zara
Compare
H&M
Compare
Uniqlo
Compare
Gap
Compare
Popular Calculators
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Marks & Spencer Interview Questions >
- Marks & Spencer Section Manager Interview Questions
Share an Interview