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Marks & Spencer Sales Associate Interview Questions and Answers
Marks & Spencer Sales Associate Interview Experiences
1 interview found
Selected
I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself one strength and one weakness of yours. Tell me about your experience
- Q2. Tell me about your education background
- Q3. How will you adjust in this company.
Interview Preparation Tips
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Anonymous
I applied via Walk-in and was interviewed in Oct 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. How do you handle a team, They obviously check your confidence and willingness to learn.Why you want to join Retail
- Q2. Our experience and ask questions based on our experience. How do you handle team.
Interview Preparation Tips
I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. As per experience, No question are were asked in simple manners, because retail life is not at all simple.
- Q2. For answering to any questions, You need to be very cool and calm. Because you will get, if and but. I hope you understand, exactly what I mean to say. But basic rules is being confidence. No matter what ...
- Q3. If ebita is down, what is basic plans, stores conversion is down, IPCm, ATS, DOWN. ---MY ANSWER IS TO GET BASIC RIGHT, REST ALL THE KPI WILL BE FULL FILLED AUTOMATICALLY. Staff to staff marking is very mu...
- Ans.
To address the issue of declining EBITA and store conversion, focus on improving basic operations and key performance indicators (KPIs).
Ensure basic operations are running smoothly
Identify and address any issues affecting store conversion
Improve IPCm (Items Per Customer) and ATS (Average Transaction Size)
Prioritize staff training and development
Motivate and engage the team to enhance performance
Implement strategies to ...
Interview Preparation Tips
I applied via Company Website and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. All about KPI
- Q2. Over all Responsibilities
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. How to manage controllable expenses in your respective store ?
- Ans.
Controllable expenses can be managed by monitoring and optimizing costs.
Regularly review expenses and identify areas where costs can be reduced without affecting quality or service.
Negotiate with suppliers to get better deals and discounts.
Train employees to be mindful of expenses and encourage them to suggest cost-saving measures.
Implement energy-efficient practices to reduce utility bills.
Track expenses and adjust bu...
- Q2. How to create store walkin?
- Ans.
Creating a store walk-in involves strategic planning and execution to attract customers and increase foot traffic.
Ensure the store is visually appealing and well-maintained
Offer promotions and discounts to entice customers
Host events or workshops to draw in potential customers
Utilize social media and advertising to increase awareness
Train staff to provide excellent customer service and create a welcoming atmosphere
I applied via Referral and was interviewed before Nov 2021. There were 4 interview rounds.
(1 Question)
- Q1. Why want to join us and reason for leaving
Reasoning basic maths aptitude test
(1 Question)
- Q1. Brief about current role Understanding of retail etc
- Ans.
I am currently working as a Store Manager at XYZ retail store.
Responsible for managing daily operations of the store
Ensuring customer satisfaction and meeting sales targets
Managing inventory and stock levels
Training and supervising staff
Implementing marketing strategies to increase footfall and sales
Maintaining visual merchandising standards
Handling customer complaints and resolving issues
Analyzing sales data and prepa
Interview Preparation Tips
I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Store performance, ebitda, profit & loss, fmcg
Interview Preparation Tips
I applied via AmbitionBox and was interviewed before Aug 2021. There was 1 interview round.
(3 Questions)
- Q1. Why are you searching for higher growth and other factors
- Q2. Better operations and bright future there's are basic & fundamental facts for each every one
- Q3. Why are you going now
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There were 3 interview rounds.
(4 Questions)
- Q1. What is your family background?
- Q2. Where do you see yourself in 5 years?
- Q3. Tell me about yourself.
- Q4. Who u controlled on ur KPI
- Ans.
I controlled the performance of my team on KPIs such as sales, customer satisfaction, and inventory management.
Monitored individual and team performance on KPIs
Provided coaching and feedback to improve performance
Implemented strategies to increase sales and customer satisfaction
Managed inventory levels to ensure product availability
Collaborated with other departments to achieve overall business goals
KPI
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Sep 2021. There were 3 interview rounds.
(1 Question)
- Q1. HR is asking only general questions like a salary, deduction....
(1 Question)
- Q1. Technical round is taking by State Buisness Head/ Area Manager or 5, group panel... They asking inventory releted questions, store kpi/kra, how to reduce Store losses, how to improve store sales,P&L, How t...
- Ans.
The interviewer asks about technical round taken by State Business Head/Area Manager or group panel regarding inventory, KPI/KRA, store losses, sales, P&L, and staff management.
Explain the importance of inventory management and how it affects the store's profitability.
Discuss the key performance indicators (KPIs) and key result areas (KRAs) that are relevant to the store's success.
Provide examples of strategies to redu...
Interview Preparation Tips
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Marks & Spencer Sales Associate Interview Process
based on 1 interview
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Marks & Spencer Sales Associate Reviews and Ratings
based on 3 reviews
Rating in categories
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Section Manager
283
salaries
|  ₹3.3 L/yr - ₹6 L/yr |
|
Customer Service Associate
234
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Visual Merchandiser
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| ₹3.2 L/yr - ₹6.7 L/yr |
|
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141
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| ₹6.5 L/yr - ₹16 L/yr |
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