AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Marks & Spencer Customer Sales Associate Interview Questions and Answers
Marks & Spencer Customer Sales Associate Interview Experiences
2 interviews found
Selected
I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Why do you wanto leave previous job.
- Q2. Why dou wanto joine our company's
- Q3. What was you last month sale
- Q4. What was the square feet of your store
- Ans.
The square footage of our store was 5,000 square feet.
Our store had a spacious layout with ample room for customers to browse.
The large square footage allowed us to display a wide variety of products.
The store was divided into different sections based on product categories.
The square footage also included storage areas and office space.
The store layout was designed to maximize customer flow and convenience.
(2 Questions)
- Q1. What is your expectation from marks and spencer
- Q2. What was your contribution to your store
Interview Preparation Tips
mohd rashid
I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.
Need to know about facts and your answers should be logically
(1 Question)
- Q1. SWOT analysis is main role for hr interviews you just need to know what brand is that and you should be have good knowledge about ratail like ABV, UPT,Conversion
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Sales Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 22 Feb 2024
I applied via Referral and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. What is your name Tell me some about yourself
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
Selected
I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.
Aptitude and english
Simulation about chats and situational questions
(1 Question)
- Q1. Everything about experiences and situations
(1 Question)
- Q1. Personal Life and about the company
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Reason for leaving previous company
- Q2. How would you deal with high rated customer
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Landmark Group
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. What is your 1st priority
Interview Preparation Tips
- Employee Relations
- Employee Engagement
- Employee Grievances
Customer Service Executive Interview Questions & Answers
Metro Cash & Carry
Anonymous
posted on 11 Aug 2023
Different type of qualify test
(2 Questions)
- Q1. Gm interview test regarding selling skills
- Ans. Cold calling with new customer apointing
- Q2. How long in a day u can work
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. My name, my place.
- Q2. Why I was interested in the company.
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Retail
Anonymous
posted on 24 Sep 2024
Selected
(2 Questions)
- Q1. Introduced your self confidently
- Q2. Share experience or what are you going to do
- Ans.
I will share my experience in handling customer inquiries and resolving issues effectively.
Provide examples of previous customer service roles and how you successfully resolved customer issues
Explain your approach to handling difficult customers and turning a negative experience into a positive one
Discuss any training or certifications you have related to customer service
Marks & Spencer Interview FAQs
Tell us how to improve this page.
Marks & Spencer Interviews By Designations
- Marks & Spencer Section Manager Interview Questions
- Marks & Spencer Customer Service Associate Interview Questions
- Marks & Spencer Bakery Chef Interview Questions
- Marks & Spencer Customer Sales Associate Interview Questions
- Marks & Spencer Store Manager Interview Questions
- Marks & Spencer Visual Merchandiser Interview Questions
- Marks & Spencer Assistant Project and Construction Manager Interview Questions
- Marks & Spencer Buyer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Show more
Marks & Spencer Customer Sales Associate Interview Process
based on 3 interviews
Interview experience
Interview Questions from Similar Companies
Marks & Spencer Customer Sales Associate Reviews and Ratings
based on 5 reviews
Rating in categories
|
Section Manager
286
salaries
|  ₹3.3 L/yr - ₹6 L/yr |
|
Customer Service Associate
229
salaries
| ₹2.5 L/yr - ₹4 L/yr |
|
Visual Merchandiser
174
salaries
| ₹3.2 L/yr - ₹6.5 L/yr |
|
Store Manager
137
salaries
| ₹6.5 L/yr - ₹16 L/yr |
|
Customer Service Assistant
112
salaries
| ₹2.5 L/yr - ₹4.5 L/yr |
Zara
H&M
Uniqlo
Gap
- Home >
- Interviews >
- Marks & Spencer Interview Questions >
- Marks & Spencer Customer Sales Associate Interview Questions
