Upload Button Icon Add office photos

Marks & Spencer

Compare button icon Compare button icon Compare

Filter interviews by

Clear (1)

Marks & Spencer Customer Sales Associate Interview Questions and Answers

Updated 16 Apr 2024

Marks & Spencer Customer Sales Associate Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why do you wanto leave previous job.
  • Q2. Why dou wanto joine our company's
  • Q3. What was you last month sale
  • Q4. What was the square feet of your store
  • Ans. 

    The square footage of our store was 5,000 square feet.

    • Our store had a spacious layout with ample room for customers to browse.

    • The large square footage allowed us to display a wide variety of products.

    • The store was divided into different sections based on product categories.

    • The square footage also included storage areas and office space.

    • The store layout was designed to maximize customer flow and convenience.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your expectation from marks and spencer
  • Q2. What was your contribution to your store

Interview Preparation Tips

Interview preparation tips for other job seekers - Whenever you go for a interview first of all prepare your self...of your previous company data..and response confidently after asking questions

I applied via Walk-in and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Case Study 

Need to know about facts and your answers should be logically

Round 2 - HR 

(1 Question)

  • Q1. SWOT analysis is main role for hr interviews you just need to know what brand is that and you should be have good knowledge about ratail like ABV, UPT,Conversion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident lisent properly and give them correct answers logically dont confuse them by answering bcz they get more points

Customer Sales Associate Interview Questions Asked at Other Companies

Q1. What is KPIs and what is upt Atv Asp
Q2. What was the square feet of your store
Q3. What do you mean by insurance?
Q4. How to handle aggrasive customer
Q5. Why insurance sales?

Interview questions from similar companies

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Experience level
  • Q2. Hard work
  • Q3. Honestly
  • Q4. Responsible
  • Q5. Punctuality
  • Q6. Team worker
  • Q7. Fashion Update
  • Q8. Knowledge
  • Q9. Customer Experience
  • Q10. Follow the Company Rules

Interview Preparation Tips

Interview preparation tips for other job seekers - I think some people need the job but we don’t have Excellent English but Apart from the other person Experience level is highly Doesn't matter Dr Abdul KALAM said confidence level is Matter
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. About my self , we talked about my hobbies, they ask with some situations
  • Ans. Just be yourself tell whatever is correct about you.
  • Answered Anonymously
  • Q2. Styling Yourself in a party.
  • Q3. Styling a model for a party
  • Ans. 

    Styling a model for a party involves choosing the right outfit, accessories, and makeup to create a glamorous look.

    • Start by selecting a statement outfit that fits the theme of the party

    • Accessorize with jewelry, handbags, and shoes that complement the outfit

    • Choose a hairstyle and makeup look that enhances the overall appearance

    • Consider the venue and weather when selecting the outfit and accessories

  • Answered by AI
  • Q4. Some situations questions
  • Q5. And questions on whatyou speak
Round 3 - Group Discussion 

Ask on styling and make a dress of your imagination

Interview Preparation Tips

Topics to prepare for H&M Sales Executive interview:
  • About company
  • History
  • Styling
  • Companies 7 goals
Interview preparation tips for other job seekers - Just speak clearly about you it's just your fashion your way .
Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Kpi kra product introduction
  • Ans. 

    KPIs for measuring success of product introduction

    • Identify target market and set sales goals

    • Track customer feedback and satisfaction

    • Monitor product adoption rate and market share

    • Analyze sales data and adjust marketing strategy accordingly

  • Answered by AI
  • Q2. Satyam grooming body language

Interview Preparation Tips

Topics to prepare for Levi Strauss & Co. Sales Executive interview:
  • Interfaces
  • Accounting
  • Embedded Systems
Interview preparation tips for other job seekers - Beauty product introduction and highlight of people reporting electronic journal
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is the current fashion trends
  • Ans. 

    Current fashion trends include oversized blazers, statement sleeves, and chunky sneakers.

    • Oversized blazers are a popular trend for both men and women, adding a chic and sophisticated touch to any outfit.

    • Statement sleeves, such as puff sleeves or bishop sleeves, are a fun and playful trend that can elevate a simple top or dress.

    • Chunky sneakers, also known as dad sneakers, are a comfortable and stylish footwear option th

  • Answered by AI
  • Q2. Do you know KPI
  • Ans. 

    Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

    • KPIs are specific, measurable, achievable, relevant, and time-bound metrics used to evaluate the success of an organization or individual in reaching their goals.

    • Examples of KPIs in sales include sales revenue, customer acquisition cost, conversion rates, and customer lifetime value.

    • KP...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want this job
  • Ans. 

    I am passionate about sales and have a proven track record of exceeding targets.

    • I have a strong background in sales with X years of experience.

    • I am motivated by the challenge of meeting and exceeding sales targets.

    • I am excited about the opportunity to work with a dynamic team and contribute to the growth of the company.

  • Answered by AI
  • Q2. What you can do job
  • Ans. 

    I can drive sales growth through strategic planning, relationship building, and effective communication.

    • Develop and implement sales strategies to meet and exceed targets

    • Build and maintain strong relationships with clients and prospects

    • Effectively communicate product benefits and value propositions

    • Analyze market trends and competitor activities to identify opportunities

    • Negotiate contracts and close deals to drive revenu

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Regular basis search and apply
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Not Selected

I applied via Referral and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Your qualification
  • Ans. 

    I have a Bachelor's degree in Business Administration with a focus on sales and marketing.

    • Bachelor's degree in Business Administration

    • Specialization in sales and marketing

    • Completed relevant courses in sales strategies and techniques

  • Answered by AI
  • Q2. Your job skills
  • Ans. 

    Experienced in building relationships, negotiating deals, and exceeding sales targets.

    • Proven track record of meeting and exceeding sales quotas

    • Strong communication and interpersonal skills

    • Ability to build and maintain relationships with clients

    • Skilled in negotiating and closing deals

    • Proficient in sales techniques and strategies

  • Answered by AI
  • Q3. Your motivation
  • Ans. 

    My motivation stems from a passion for helping others succeed and achieving personal and professional growth.

    • I am driven by the satisfaction of seeing my clients reach their goals and exceed expectations.

    • I thrive in a fast-paced and competitive environment, constantly pushing myself to improve and innovate.

    • My strong work ethic and determination keep me focused on delivering results and driving revenue for my team.

    • I am ...

  • Answered by AI
  • Q4. Why do you want to work in the fashion field
  • Ans. 

    I have a passion for creativity, trends, and helping people feel confident in their style choices.

    • Passion for creativity and trends in fashion

    • Enjoy helping people feel confident in their style choices

    • Excited about the fast-paced and ever-changing nature of the fashion industry

  • Answered by AI
  • Q5. How hard working or punctual are you?
  • Ans. 

    I am extremely hard working and punctual, always striving to meet deadlines and exceed expectations.

    • I consistently arrive early to work and meetings to ensure I am prepared and ready to go

    • I have a strong work ethic and am willing to put in extra hours to ensure tasks are completed on time

    • I have a track record of meeting or exceeding sales targets by putting in the necessary effort and dedication

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. How to a sale our product with how margin in the distributor ??
  • Ans. 

    To increase sales with higher margins in the distributor, focus on value proposition, relationship building, and negotiation skills.

    • Highlight the unique selling points and value proposition of the product to justify higher margins.

    • Build strong relationships with distributors to gain their trust and loyalty.

    • Utilize effective negotiation skills to secure better margins while ensuring mutual benefit.

    • Provide incentives or ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First prepare to yourself and you comfortable and confidential on yourself and mainly good communication and language skills good formal dresss to impress the HR.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Whait is fbricm in ethnicwear
  • Ans. 

    Fabric in ethnic wear refers to the material used to make traditional clothing.

    • Fabric plays a crucial role in determining the look, feel, and quality of ethnic wear.

    • Common fabrics used in ethnic wear include silk, cotton, chiffon, georgette, and velvet.

    • Different fabrics have different properties, such as silk being luxurious and breathable, while velvet is soft and plush.

    • The choice of fabric depends on the occasion, cl...

  • Answered by AI
  • Q2. What is knowledge in retail
  • Ans. 

    Knowledge in retail refers to understanding the industry, market trends, customer behavior, and product knowledge.

    • Understanding the retail industry and its dynamics

    • Keeping up with market trends and changes

    • Knowing customer behavior and preferences

    • Having in-depth product knowledge

    • Being familiar with sales techniques and strategies

    • Understanding pricing and promotions

    • Knowing how to analyze sales data and metrics

    • Being aware

  • Answered by AI
  • Q3. Customer ko kese treat kare kese sell kare
  • Q4. Your full Introduction in english

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview confidently de fresher ho tb bhi bina kisi heritesan ke jitna aata h utna smile or confidently btae nhi Ata to bole sorry I hove no idea
Contribute & help others!
anonymous
You can choose to be anonymous

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Customer Sales Associate interview?
Marks & Spencer interview process usually has 2 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round, Case Study and HR.
What are the top questions asked in Marks & Spencer Customer Sales Associate interview?

Some of the top questions asked at the Marks & Spencer Customer Sales Associate interview -

  1. What was the square feet of your st...read more
  2. SWOT analysis is main role for hr interviews you just need to know what brand i...read more

Recently Viewed

INTERVIEWS

Transsion

No Interviews

INTERVIEWS

Transsion

No Interviews

SALARIES

Marks & Spencer

REVIEWS

Cloud4C

No Reviews

LIST OF COMPANIES

Marks & Spencer

Locations

INTERVIEWS

Transsion

10 top interview questions

SALARIES

Marks & Spencer

REVIEWS

Reliance Digital

No Reviews

SALARIES

Marks & Spencer

SALARIES

Marks & Spencer

Tell us how to improve this page.

Marks & Spencer Customer Sales Associate Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Walmart Interview Questions
3.8
 • 384 Interviews
Landmark Group Interview Questions
4.0
 • 147 Interviews
Lowe's Interview Questions
4.1
 • 127 Interviews
Tesco Interview Questions
3.8
 • 121 Interviews
Target Interview Questions
4.2
 • 110 Interviews
Reliance Trends Interview Questions
4.2
 • 102 Interviews
Decathlon Interview Questions
3.9
 • 101 Interviews
H&M Interview Questions
3.9
 • 87 Interviews
View all

Marks & Spencer Customer Sales Associate Reviews and Ratings

based on 5 reviews

4.0/5

Rating in categories

4.5

Skill development

4.0

Work-life balance

3.6

Salary

4.7

Job security

4.4

Company culture

3.4

Promotions

4.4

Work satisfaction

Explore 5 Reviews and Ratings
Section Manager
286 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Associate
229 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Visual Merchandiser
169 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Store Manager
137 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Customer Service Assistant
112 salaries
unlock blur

₹0 L/yr - ₹0 L/yr

Explore more salaries
Compare Marks & Spencer with

Zara

3.8
Compare

H&M

3.9
Compare

Uniqlo

3.1
Compare

Gap

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview