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Filter reviews by Marks & Spencer Customer Sales Associate Reviews
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What employees say about Marks & Spencer?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
80% employees reported
Flexible timing
40% employees reported
Within city
60% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
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5 reviews found
Customer Sales Associate in Gurgaon / Gurugram
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Sales Associate in New Delhi
Full Time
Other Hospital Staff Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
All ok
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Sales Associate in Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Na
- Job security - Good
Dislikes
Working culture, no family time need to extend shifts can't say no and no extra pay for your extra efforts your putting up really sad
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Sales Associate in Mumbai
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's a place to where There is bonding between each other. It's safe to work wit collegeaues, salary along with incencentives were amazing appraisal is been welcome to everyone easy to travel lot of learning, good skills environment was energetic, learned Lot of innovation. Enjoyed working with marks and Spencer.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Nothing
Work Details
It was exciting working with marks and Spencer
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
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Customer Sales Associate in Pune
Retail Field Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was a friendly Working Experience.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Teammates were Friendly and open Minded.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
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Department Manager in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I liked only my MD working culture because when he visit any store he always taught us that how you can do your work in a better way, nothing else.
- Job security - Good
Dislikes
I don't like their working style because more over the people are doing favouritism. And is is very common there in store .
- Salary - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Sales Executive in Bangalore / Bengaluru
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
It is a Primium brand and we'll know brand most customer are like the brand
- Salary - Good
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Staff are not good they don't know product knowledge management is not serious about what is happening around the store
Work Details
Work policy: We work 5 days in store
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Department Manager in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Marks and Spencer is a good corporate bank and we love to work in this company because the work culture is good environment is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Uniform quality is not that much good because it's a very low quality fabric after washing the bubbles are coming out and we are not present table in frent of the customer .
Assistant Store Manager in Mumbai
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Everything
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing , everything was good
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Sales Executive in Visakhapatnam
Full Time
LW and ww Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good environment for work place
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Department Manager in New Delhi
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Store Manager in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Overall Rating
Department Manager in Bangalore / Bengaluru
Full Time
Merchandising & Planning Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Worst company Biased company
Dislikes
I recommend not join company later on will regret without any information they will remove from company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Store Manager in Gurgaon / Gurugram
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment Work culture
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
Dislikes
Politics , more salary need to be given for old employees
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Store Manager in Bangalore / Bengaluru
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Few good people are there to work in the company.
- Salary - Good
Dislikes
Too much politics and favoritism.
Work Details
Work days: Rotational Shift (Strict Timings)
Other Marks & Spencer Reviews
Customer Service Associate in Gurgaon / Gurugram
Full Time
Import & Export Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at Marks & Spencer, Gurgaon as a CSA was a generally positive experience. The company has a great work culture, excellent training, and overall supportive policies for employees. The brand itself is highly reputed, and most of the management team is professional and approachable. However, there are exceptions, like Tezveer Yadav, who was one of the worst managers to work under during his time as a floor manager. He often took undue advantage of his seniority and displayed a lack of empathy towards his team members. Even in emergencies, he would refuse to approve leaves, creating unnecessary stress for the team. Despite this, my overall experience with Marks & Spencer was good, and I would recommend the company, but with a word of caution regarding certain individuals in management....Read More
- Skill development - Excellent
- Job security - Excellent
- Company culture - Excellent
Dislikes
However, there are exceptions, like Tezveer Yadav, who was one of the worst managers to work under during his time as a floor manager. He often took undue advantage of his seniority and displayed a lack of empathy towards his team members. Even in emergencies, he would refuse to approve leaves, creating unnecessary stress for the team.
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Care Executive in Chennai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
good company good salary i am enjoying work good people & staff
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nil
- Promotions - Poor
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Assistant in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything politics happen in stors
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Aurangabad
Full Time
Other Design Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good experience in Mark's spencer working
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Visual Merchandiser in Hyderabad / Secunderabad
Full Time
Advertising & Creative Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Companies Benefits are very good
- Salary - Good
- Job security - Good
Dislikes
Management was very poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Customer Service Executive in Mumbai
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Time manegment no burden
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Retail Sales Associate in Mumbai
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Section Manager in New Delhi
Full Time
Retail Store Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life balance
- Salary - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Culture is very good. Hybrid option keeps you here for few time.
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Less salary hike and lack of growth opportunity
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work timings: Flexible Timings
Office Boy in Gurgaon / Gurugram
Full Time
Legal Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
- Company culture - Bad
Overall Rating
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- HQ - London, UnitedKingdom
- Retail
- 1k-5k Employees (India)
- Fashion & Textile
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Marks & Spencer Reviews by Designations
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AmbitionBox has 5 Marks & Spencer reviews submitted by Marks & Spencer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Marks & Spencer is the right company for you. 80% of emplo...yees reported the working days at Marks & Spencer as Rotational Shift. 60% employees reported the work timings at Marks & Spencer as Strict timing. Read more- Home >
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