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Walmart Customer Care Executive Interview Questions and Answers
Walmart Customer Care Executive Interview Experiences
1 interview found
Anonymous
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. They asked about How have you developed Business in your Ex Company
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(2 Questions)
- Q1. What is your family background?
- Q2. Tell me about yourself.
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Ss hiukd be more careful
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.
Typing test
(1 Question)
- Q1. Self introduction about introduction
Interview Preparation Tips
I applied via Naukri.com and was interviewed before May 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Introduction , why I wanted to work with flipkart , about flipkart ,
- Q2. About my daily routine (to check my communication skills)
- Q3. My past experiences or projects or degree
Interview Preparation Tips
pullela aravind
I appeared for an interview before Sep 2016.
Interview Preparation Tips
Experience: Choosed my own topic and conveyed confidently
Tips: be prepared for any kind of the topic
Round: Test
Experience: a test on communication and verbal skills
Tips: be prepared in grammatical skills
Duration: 1 hour
Total Questions: 60
Skills: Communication And Confidence
(3 Questions)
- Q1. What is customer service
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
Customer service can also involve handlin...
- Q2. What make u belive that you can be a good customer care executive
- Q3. What do you know about online shopping
- Ans.
Online shopping is the process of buying goods and services over the internet.
Customers can browse products, compare prices, and make purchases online.
Online shopping offers convenience, a wide selection of products, and often lower prices.
Popular online shopping platforms include Amazon, eBay, and Walmart.
Payment methods for online shopping include credit/debit cards, digital wallets, and bank transfers.
Customers can ...
Selected
I applied via Company Website and was interviewed in Jun 2024. There was 1 interview round.
Aptitude questions for interviews mainly assess a candidate's logical reasoning, verbal skills and problem-solving abilities. They may ask questions on patterns, series, data interpretation, percentages, ratios, and basic arithmetic.4 Jul 2024
Interview Preparation Tips
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Walmart Customer Care Executive Interview Process
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