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JioMart

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3.9

based on 1.2k Reviews

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JioMart Customer Care Executive Interview Questions and Answers

Updated 30 Oct 2023

JioMart Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 30 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills based hiring test gorilla
    • Add your answer
  • Q2. Your are asked to learn more about your field of work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer operator and customer call centre and field work

Top trending discussions

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Interview Tips & Stories
2w
heartwarmingracoon
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works at
Esways Conglomerate
Post interview process
I am working as a front-end developer for 4.5years in a same company. So I think this is the right time to switch my job. I attended F2F interview yesterday(21-01-25) at TCD, I completed two rounds of interview and wait for a while, they say you may leave now you got a call from us soon. Is they call me either I cleared the interview or not cleared it, or they call only I cleared the interview? Can I wait for the call or focus on other interview?
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Walmart user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

    • Answered by AI
    Add your answer
  • Q2. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Examples o...

    • Answered by AI
    Add your answer

Customer Care Executive Interview Questions & Answers

Big Bazaar user image Brundha Mani

posted on 14 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. About you experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete details about your education
And your experience

Customer Care Executive Interview Questions & Answers

Lifestyle user image Navaneetha. K

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic english grammar and mathamatics test paper

Round 2 - One-on-one 

(1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
  • Ans. 

    Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.

    • Prioritize customers based on urgency and needs

    • Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions

    • Train staff to handle multiple customers simultaneously

    • Maintain a positive attitude and remain calm under pressure

    • Offer personalized recommendations and

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Asked about carrier goal in company
    • Add your answer

Customer Service Executive Interview Questions & Answers

Croma user image Mumbiker Amul

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Family members
    • Add your answer
  • Q3. Why do you want join croma
    • Add your answer
  • Q4. Who do got know about croma
    • Add your answer

Customer Care Associate Interview Questions & Answers

DMart user image Saroj

posted on 14 Nov 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your dream
    • Add your answer
  • Q2. What is your house condistion
  • Ans. 

    My house is in good condition, well-maintained and clean.

    • Well-maintained with regular cleaning and upkeep

    • No major structural issues

    • Comfortable and inviting atmosphere

    • Answered by AI
    Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Family and qualifications
    • Add your answer
  • Q2. Y job Q krni h ??
    • Add your answer

Customer Service Associate Interview Questions & Answers

More Supermarket user image Aparna Paul

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Voice Process Customer Care Executive Interview Questions & Answers

Vishal Mega Mart user image Anonymous

posted on 22 Mar 2023

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me your strength
    • Add your answer
  • Q2. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident in yourself and never tell a lie

Customer Support Executive Interview Questions & Answers

Titan Company user image Anonymous

posted on 27 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Personality oriented
    • Add your answer

Customer Service Executive Interview Questions & Answers

Future Group user image Anonymous

posted on 8 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. What is POS means
  • Ans. 

    POS stands for Point of Sale.

    • POS refers to the location where a transaction takes place, typically a retail store or a checkout counter.

    • It is also used to describe the hardware and software systems used to process sales transactions.

    • POS systems can include cash registers, barcode scanners, receipt printers, and software for inventory management and sales reporting.

    • Examples of POS systems include Square, Shopify, and Qu

    • Answered by AI
    View 2 more answers
More about working at JioMart

JioMart Interview FAQs

How many rounds are there in JioMart Customer Care Executive interview?
JioMart interview process usually has 3 rounds. The most common rounds in the JioMart interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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JioMart Interviews By Designations

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JioMart Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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JioMart Customer Care Executive Salary
based on 9 salaries
₹1 L/yr - ₹3 L/yr
24% less than the average Customer Care Executive Salary in India
View more details

JioMart Customer Care Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.1

Promotions

4.6

Work satisfaction

Explore 3 Reviews and Ratings
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