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JioMart Customer Care Executive Interview Questions and Answers

Updated 30 Oct 2023

JioMart Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills based hiring test gorilla
  • Q2. Your are asked to learn more about your field of work

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer operator and customer call centre and field work

Interview questions from similar companies

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe yourself?
  • Q2. What is Sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Sales can be done through various channels such as face-to-face, phone, email, or online

    • Examples of sales include selling cars, insurance,

  • Answered by AI
  • Q3. Do you work well with people?
  • Q4. Why are you applying for work here?
  • Q5. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves listening to and understanding the needs of the customer

    • It includes providing helpful and accurate information about products or services

    • It also involves resolving any issues or complaints the customer may have

    • Examples of good customer service include prompt responses, personalized attenti...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Look professional. Dress in a manner appropriate to the job.
Strengths,
Ability and willingness to learn new things,
Bring your sense of humor and SMILE,
Maintain eye contact,
Listen carefully. Welcome all questions, even the difficult ones, with a smile,
Give honest, direct answers,
Mention a particular accomplishment or activity that fits the job,
Don't forget to send a thank-you note or letter after the interview.

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How much able to handle critical situation, how to increase sale ?
  • Ans. 

    I am highly capable of handling critical situations and have strategies to increase sales.

    • I have a strong problem-solving ability and can think quickly on my feet.

    • I am skilled at analyzing data and identifying areas for improvement in the sales process.

    • I have experience in developing and implementing effective sales strategies.

    • I am adept at building and maintaining relationships with clients, which can lead to increase...

  • Answered by AI
  • Q2. How to convence to customer for selling products?
  • Ans. 

    To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product that meet their needs

    • Provide social proof such as customer testimonials or case studies

    • Offer a trial or demo to showcase the product's value

    • Address any objections or concerns the custome...

  • Answered by AI
  • Q3. How can u contribute to sale increase?
  • Ans. 

    I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

    • Identify potential customers through market research and networking

    • Build strong relationships with customers through regular communication and follow-up

    • Provide excellent customer service by addressing concerns and offering solutions

    • Offer promotions and discounts to incentivize p...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview firstly listing questions to carefully, little more time think then give answer in positive wave with confidante

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tram handle wracking
  • Q2. Sale up & billing process

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working & good team leader&best platform & sale up terning
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

12 minutes 50 questions were there in apti exam.

Round 3 - Group Discussion 

Group discussion was like asking questions to each other in the group. And they wr assessing on the basis of questions asked and answers given.

Round 4 - One-on-one 

(2 Questions)

  • Q1. This was pretty straight forward round.
  • Q2. Questions on background Questions on sales and marketing

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak truth and confidently. Share your thoughts and show enthusiasm.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why we select you!

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job hai app and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Me and my self and about my knowledge.
  • Q2. Me and my experience.
  • Q3. What will my salary in hand.
  • Q4. What will by my working time.
  • Q5. What will be my insensitive.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your 100% every day.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. How to attract customers
  • Ans. 

    Attract customers by understanding their needs, providing excellent customer service, offering promotions, and utilizing social media.

    • Understand customer needs and tailor your approach accordingly

    • Provide excellent customer service to build trust and loyalty

    • Offer promotions and discounts to incentivize purchases

    • Utilize social media platforms to reach a wider audience and engage with customers

    • Create a strong brand image

  • Answered by AI
  • Q2. How to explain product details
  • Ans. 

    To explain product details, use simple language, focus on benefits, provide examples, and tailor the explanation to the audience's needs.

    • Use simple language to ensure understanding

    • Focus on the benefits of the product rather than just features

    • Provide examples to illustrate how the product works or its benefits

    • Tailor the explanation to the audience's needs and level of understanding

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. What is the definition of non moving inventory?
  • Ans. 

    Non moving inventory refers to items that have not been sold or used for a long period of time.

    • Non moving inventory can tie up capital and storage space.

    • It can lead to obsolescence and depreciation of the items.

    • Examples include outdated technology products, seasonal items, and slow-moving merchandise.

  • Answered by AI
  • Q2. X size of werehouse how to handle ?
  • Ans. 

    The size of the warehouse should be carefully managed to optimize space and efficiency.

    • Utilize shelving and storage systems to maximize vertical space

    • Implement a system for organizing inventory to easily locate items

    • Regularly review and adjust layout based on inventory needs

    • Consider implementing technology such as inventory management software

    • Train staff on efficient warehouse management practices

  • Answered by AI
  • Q3. How to segregation the material ?
  • Ans. 

    Materials can be segregated based on type, size, shape, color, weight, and usage.

    • Segregate materials based on their type such as metal, plastic, glass, etc.

    • Separate materials by size, for example, small, medium, large.

    • Group materials by shape, like round, square, rectangular.

    • Organize materials by color, for instance, red, blue, green.

    • Sort materials by weight, including light, medium, heavy.

    • Categorize materials by usage...

  • Answered by AI
  • Q4. How to segregation the material ?
  • Ans. 

    Materials can be segregated based on type, size, shape, color, weight, and usage.

    • Segregate materials based on their type (e.g. metal, plastic, glass)

    • Separate materials by size (e.g. small, medium, large)

    • Group materials by shape (e.g. round, square, rectangular)

    • Organize materials by color (e.g. red, blue, green)

    • Sort materials by weight (e.g. light, heavy)

    • Categorize materials by usage (e.g. raw materials, finished produc

  • Answered by AI
  • Q5. What is the definition of non moving inventory ?
  • Ans. 

    Non moving inventory refers to items in stock that have not been sold or used for a long period of time.

    • Non moving inventory can tie up capital and storage space.

    • It can lead to obsolescence and depreciation of goods.

    • Examples include outdated technology products, seasonal items after the season has passed, or slow-moving merchandise.

    • Regularly monitoring and managing non moving inventory is important to prevent financial

  • Answered by AI
  • Q6. X size of werehouse how to handle ?
  • Ans. 

    To handle X size of warehouse, prioritize organization, efficient inventory management, and effective communication.

    • Implement a systematic organization system to maximize space utilization

    • Utilize technology such as inventory management software for accurate tracking

    • Establish clear communication channels with team members for seamless operations

    • Regularly review and optimize processes to improve efficiency

    • Consider implem

  • Answered by AI

Interview Preparation Tips

Topics to prepare for DMart Sales Executive interview:
  • Sales Executive Activities

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you
  • Q2. What difference between you and others

Interview Preparation Tips

Interview preparation tips for other job seekers - I am here for my passion i want to learn more and more. And I want learn it with a good company and your company has good environment. And that's why I want be your employ

JioMart Interview FAQs

How many rounds are there in JioMart Customer Care Executive interview?
JioMart interview process usually has 3 rounds. The most common rounds in the JioMart interview process are Resume Shortlist, Aptitude Test and One-on-one Round.

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JioMart Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
JioMart Customer Care Executive Salary
based on 9 salaries
₹1 L/yr - ₹3 L/yr
24% less than the average Customer Care Executive Salary in India
View more details

JioMart Customer Care Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

4.1

Promotions

4.6

Work satisfaction

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