JioMart Customer Care Executive Interview Questions and Answers

Attract customers by understanding their needs, providing excellent customer service, offering promotions, and utilizing social media.

• Understand customer needs and tailor your approach accordingly

• Provide excellent customer service to build trust and loyalty

• Offer promotions and discounts to incentivize purchases

• Utilize social media platforms to reach a wider audience and engage with customers

• Create a strong brand image

To explain product details, use simple language, focus on benefits, provide examples, and tailor the explanation to the audience's needs.

• Use simple language to ensure understanding

• Focus on the benefits of the product rather than just features

• Provide examples to illustrate how the product works or its benefits

• Tailor the explanation to the audience's needs and level of understanding

Non moving inventory refers to items that have not been sold or used for a long period of time.

• Non moving inventory can tie up capital and storage space.

• It can lead to obsolescence and depreciation of the items.

• Examples include outdated technology products, seasonal items, and slow-moving merchandise.

The size of the warehouse should be carefully managed to optimize space and efficiency.

• Utilize shelving and storage systems to maximize vertical space

• Implement a system for organizing inventory to easily locate items

• Regularly review and adjust layout based on inventory needs

• Consider implementing technology such as inventory management software

• Train staff on efficient warehouse management practices

Materials can be segregated based on type, size, shape, color, weight, and usage.

• Segregate materials based on their type such as metal, plastic, glass, etc.

• Separate materials by size, for example, small, medium, large.

• Group materials by shape, like round, square, rectangular.

• Organize materials by color, for instance, red, blue, green.

• Sort materials by weight, including light, medium, heavy.

• Categorize materials by usage...read more

Materials can be segregated based on type, size, shape, color, weight, and usage.

• Segregate materials based on their type (e.g. metal, plastic, glass)

• Separate materials by size (e.g. small, medium, large)

• Group materials by shape (e.g. round, square, rectangular)

• Organize materials by color (e.g. red, blue, green)

• Sort materials by weight (e.g. light, heavy)

• Categorize materials by usage (e.g. raw materials, finished produc

Non moving inventory refers to items in stock that have not been sold or used for a long period of time.

• Non moving inventory can tie up capital and storage space.

• It can lead to obsolescence and depreciation of goods.

• Examples include outdated technology products, seasonal items after the season has passed, or slow-moving merchandise.

• Regularly monitoring and managing non moving inventory is important to prevent financial

To handle X size of warehouse, prioritize organization, efficient inventory management, and effective communication.

• Implement a systematic organization system to maximize space utilization

• Utilize technology such as inventory management software for accurate tracking

• Establish clear communication channels with team members for seamless operations

• Regularly review and optimize processes to improve efficiency

• Consider implem

The % margin of Britannia Tiger biscuit is not available.

• The % margin of Britannia Tiger biscuit is not disclosed publicly.

• The company may have different margins for different regions or channels.

• The margin can vary based on factors like production costs, distribution expenses, and competition.

• To determine the exact margin, one would need access to internal financial data of Britannia Industries Limited.

In the market, I work on selling products or services to customers and building relationships with them.

• Identify potential customers and target markets

• Develop sales strategies and tactics

• Conduct market research to understand customer needs and preferences

• Build and maintain relationships with existing and new customers

• Negotiate and close sales deals

• Provide excellent customer service and support

• Monitor market trends and ...read more