JioMart Customer Care Executive Interview Questions and Answers

12 minutes 50 questions were there in apti exam.

Group discussion was like asking questions to each other in the group. And they wr assessing on the basis of questions asked and answers given.

Q1. This was pretty straight forward round.
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Q2. Questions on background Questions on sales and marketing
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Q1. Why we select you!
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Q1. Me and my self and about my knowledge.
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Q2. Me and my experience.
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Q3. What will my salary in hand.
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Q4. What will by my working time.
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Q5. What will be my insensitive.
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Q1. How to attract customers
Ans. 
Attract customers by understanding their needs, providing excellent customer service, offering promotions, and utilizing social media.
• Understand customer needs and tailor your approach accordingly

• Provide excellent customer service to build trust and loyalty

• Offer promotions and discounts to incentivize purchases

• Utilize social media platforms to reach a wider audience and engage with customers

• Create a strong brand image
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Q2. How to explain product details
Ans. 
To explain product details, use simple language, focus on benefits, provide examples, and tailor the explanation to the audience's needs.
• Use simple language to ensure understanding

• Focus on the benefits of the product rather than just features

• Provide examples to illustrate how the product works or its benefits

• Tailor the explanation to the audience's needs and level of understanding
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Q1. What is the definition of non moving inventory?
Ans. 
Non moving inventory refers to items that have not been sold or used for a long period of time.
• Non moving inventory can tie up capital and storage space.

• It can lead to obsolescence and depreciation of the items.

• Examples include outdated technology products, seasonal items, and slow-moving merchandise.
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Q2. X size of werehouse how to handle ?
Ans. 
The size of the warehouse should be carefully managed to optimize space and efficiency.
• Utilize shelving and storage systems to maximize vertical space

• Implement a system for organizing inventory to easily locate items

• Regularly review and adjust layout based on inventory needs

• Consider implementing technology such as inventory management software

• Train staff on efficient warehouse management practices
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Q3. How to segregation the material ?
Ans. 
Materials can be segregated based on type, size, shape, color, weight, and usage.
• Segregate materials based on their type such as metal, plastic, glass, etc.

• Separate materials by size, for example, small, medium, large.

• Group materials by shape, like round, square, rectangular.

• Organize materials by color, for instance, red, blue, green.

• Sort materials by weight, including light, medium, heavy.

• Categorize materials by usage...read more
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Q4. How to segregation the material ?
Ans. 
Materials can be segregated based on type, size, shape, color, weight, and usage.
• Segregate materials based on their type (e.g. metal, plastic, glass)

• Separate materials by size (e.g. small, medium, large)

• Group materials by shape (e.g. round, square, rectangular)

• Organize materials by color (e.g. red, blue, green)

• Sort materials by weight (e.g. light, heavy)

• Categorize materials by usage (e.g. raw materials, finished produc
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Q5. What is the definition of non moving inventory ?
Ans. 
Non moving inventory refers to items in stock that have not been sold or used for a long period of time.
• Non moving inventory can tie up capital and storage space.

• It can lead to obsolescence and depreciation of goods.

• Examples include outdated technology products, seasonal items after the season has passed, or slow-moving merchandise.

• Regularly monitoring and managing non moving inventory is important to prevent financial
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Q6. X size of werehouse how to handle ?
Ans. 
To handle X size of warehouse, prioritize organization, efficient inventory management, and effective communication.
• Implement a systematic organization system to maximize space utilization

• Utilize technology such as inventory management software for accurate tracking

• Establish clear communication channels with team members for seamless operations

• Regularly review and optimize processes to improve efficiency

• Consider implem
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