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Reliance Retail
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Reliance Retail Customer Care Executive Interview Questions and Answers
Reliance Retail Customer Care Executive Interview Experiences
1 interview found
I applied via Approached by Company and was interviewed in May 2022. There were 2 interview rounds.
HR Asking some question related to bussiness, background and working experience etc.
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
Selected
I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.
Basic english grammar and mathamatics test paper
(1 Question)
- Q1. Exercise in retail sector and how to manage multiple customers
- Ans.
Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.
Prioritize customers based on urgency and needs
Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions
Train staff to handle multiple customers simultaneously
Maintain a positive attitude and remain calm under pressure
Offer personalized recommendations and
(1 Question)
- Q1. Asked about carrier goal in company
Customer Care Executive Interview Questions & Answers
Metro Cash & Carry
Anonymous
posted on 10 Feb 2022
I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.
Interview Preparation Tips
I can't to that and nice u smiling 😊
And customer are polite talk
And gud behaved
Mumbiker Amul
Selected
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell me about your self
- Q2. Family members
- Q3. Why do you want join croma
- Q4. Who do got know about croma
Selected
I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.
Aptitude and english
Simulation about chats and situational questions
(1 Question)
- Q1. Everything about experiences and situations
(1 Question)
- Q1. Personal Life and about the company
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Reason for leaving previous company
- Q2. How would you deal with high rated customer
Interview Preparation Tips
(2 Questions)
- Q1. What is your dream
- Q2. What is your house condistion
- Ans.
My house is in good condition, well-maintained and clean.
Well-maintained with regular cleaning and upkeep
No major structural issues
Comfortable and inviting atmosphere
(2 Questions)
- Q1. Family and qualifications
- Q2. Y job Q krni h ??
Customer Service Executive Interview Questions & Answers
Landmark Group
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. What is your 1st priority
Interview Preparation Tips
- Employee Relations
- Employee Engagement
- Employee Grievances
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 26 Dec 2022
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work
- Q2. Costumer service associate
- Q3. Team leading and floor management
- Q4. Customer handling anything ECU to sop
- Q5. Weak end staff management
Interview Preparation Tips
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Reliance Retail Interview FAQs
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Reliance Retail Interviews By Designations
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Reliance Retail Customer Care Executive Interview Process
based on 1 interview
Interview experience
Customer Care Executive Interview Questions from Similar Companies
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Reliance Retail Customer Care Executive Reviews and Ratings
based on 30 reviews
Rating in categories
|
Assistant Manager
4.2k
salaries
|  ₹1.5 L/yr - ₹10.3 L/yr |
|
Store Manager
4.1k
salaries
| ₹1.8 L/yr - ₹9.7 L/yr |
|
Department Manager
3.6k
salaries
| ₹1.5 L/yr - ₹6.2 L/yr |
|
Deputy Manager
2.4k
salaries
| ₹4.3 L/yr - ₹15.6 L/yr |
|
Senior Executive
1.9k
salaries
| ₹1.5 L/yr - ₹8.5 L/yr |
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