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based on 21.2k Reviews

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Reliance Retail Customer Care Executive Interview Questions and Answers

Updated 24 Jun 2022

1 interview found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 24 Jun 2022

I applied via Approached by Company and was interviewed in May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

HR Asking some question related to bussiness, background and working experience etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Giving all answers with very politly and going for interview in full grooming and formal dress up sense.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

3 Interview Rounds

1

Aptitude Test Round

Basic english grammar and mathamatics test paper

2

One-on-one Round (1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
3

HR Round (1 Question)

  • Q1. Asked about carrier goal in company
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2024.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. What is hr police
  • Q2. What is employee sales targets

Interview Preparation Tips

Interview preparation tips for other job seekers - No
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Campus Placement and was interviewed in Mar 2024.

4 Interview Rounds

1

Aptitude Test Round

Aptitude and english

2

Aptitude Test Round

Simulation about chats and situational questions

3

One-on-one Round (1 Question)

  • Q1. Everything about experiences and situations
4

HR Round (1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. What is your dream
  • Q2. What is your house condistion
3

One-on-one Round (2 Questions)

  • Q1. Family and qualifications
  • Q2. Y job Q krni h ??
Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Just casually question
  • Q2. How will you handle work pressure
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Oct 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep

I applied via Approached by Company and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Feb 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me your strength
  • Q2. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be confident in yourself and never tell a lie

Interview Questions

Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Care Executive interview?
Reliance Retail interview process usually has 2 rounds. The most common rounds in the Reliance Retail interview process are Resume Shortlist and Aptitude Test.
How to prepare for Reliance Retail Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are customer support, Complaint Handling, Customer Handling, Customer Relationship and Customer Service Management.

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Reliance Retail Customer Care Executive Salary
based on 31 salaries
₹1.2 L/yr - ₹3 L/yr
17% less than the average Customer Care Executive Salary in India
View more details

Reliance Retail Customer Care Executive Reviews and Ratings

based on 28 reviews

4.8/5

Rating in categories

4.3

Skill development

4.5

Work-Life balance

4.2

Salary & Benefits

4.6

Job Security

4.4

Company culture

4.1

Promotions/Appraisal

4.4

Work Satisfaction

Explore 28 Reviews and Ratings
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