Reliance Retail Customer Care Executive Interview Questions and Answers

Q1. Tell us something about yourself ?
Ans. .first of all thank you for giving me this opportunity.my name is vinod chouhan.i am basically from village gawakheda but currently staying in indore.i have done my graduation from sehore. My aim is to become a successful person this is all about me . About my family... I belong to a middle class family.there are 6 members in my family including me. My father is a farmer. And my mother is a housewife.
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Q2. How to sell product?
Ans. 
To sell a product, understand the customer's needs, highlight the benefits, and create a sense of urgency.
• Research the customer's needs and tailor your pitch accordingly

• Highlight the unique benefits and features of the product

• Create a sense of urgency by emphasizing limited availability or time-sensitive deals

• Address any objections or concerns the customer may have

• Close the sale by asking for the customer's commitment
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Q3. Want to do this job?
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Q1. About my education background
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why should we hire you?
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Q5. Where do you see yourself in 5 years?
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Q6. What are your strengths and weaknesses?
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Q7. Tell me about yourself.
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Good knowledge of electronics item and theirs features

Q1. Work experience and standing hrs
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Q2. How did you work in office
Ans. 
I worked efficiently and collaboratively in the office, utilizing various tools and strategies to achieve sales targets.
• I maintained a well-organized workspace to ensure productivity.

• I utilized CRM software to track and manage leads, contacts, and sales activities.

• I collaborated with colleagues and cross-functional teams to develop effective sales strategies.

• I regularly attended sales meetings and provided updates on p...read more
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Q3. How did you custamar maind chenge
Ans. 
I successfully changed customer mindset by understanding their needs, providing tailored solutions, and building strong relationships.
• Identified customer pain points and challenges

• Offered customized solutions to address their specific needs

• Provided clear and compelling value propositions

• Built trust and credibility through effective communication

• Established long-term relationships to ensure customer satisfaction

• Implemen...read more
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Q4. Why did u say the cuality cuastamr say
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Q5. Explian the custamar need pradoct
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Q6. 1. custamar need the prodact 2.wht was tha custamar need product
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Q1. Where I see myself in next 5 years?
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Q2. What are your expectations?
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