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Future Group Customer Service Executive Interview Questions and Answers

Updated 8 Jan 2022

Future Group Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. What is POS means
  • Ans. 

    POS stands for Point of Sale.

    • POS refers to the location where a transaction takes place, typically a retail store or a checkout counter.

    • It is also used to describe the hardware and software systems used to process sales transactions.

    • POS systems can include cash registers, barcode scanners, receipt printers, and software for inventory management and sales reporting.

    • Examples of POS systems include Square, Shopify, and Qu

  • Answered by AI

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Found it and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

What are your goals?
Tell me something about our company?

Round 3 - One-on-one 

(4 Questions)

  • Q1. What is the difference between confidence and over confidence?
  • Ans. 

    Confidence is a positive belief in oneself, while overconfidence is an excessive and unrealistic belief in one's abilities.

    • Confidence is based on self-assurance and a realistic assessment of one's skills and abilities.

    • Overconfidence involves an inflated sense of self-worth and an underestimation of risks and challenges.

    • Confidence is often earned through experience and knowledge.

    • Overconfidence can lead to complacency an...

  • Answered by AI
  • Q2. Tell me something about your self.
  • Ans. 

    I am a dedicated and experienced customer service executive with a passion for helping customers and resolving their issues.

    • I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.

    • I am skilled in handling customer inquiries, complaints, and providing timely and effective solutions.

    • I have a proven track record of maintaining high customer satisfaction r...

  • Answered by AI
  • Q3. Why do you want to work at our company.
  • Ans. 

    I want to work at your company because of its excellent reputation and commitment to customer satisfaction.

    • Your company has a strong reputation for providing exceptional customer service.

    • I am impressed by the positive reviews and feedback from customers about your company's service.

    • Your company's commitment to customer satisfaction aligns with my own values and work ethic.

    • I believe working at your company will provide ...

  • Answered by AI
  • Q4. Can you work under pressure
  • Ans. 

    Yes, I can work under pressure.

    • I thrive in high-pressure situations and remain calm and focused.

    • I have experience handling difficult customers and resolving their issues efficiently.

    • I prioritize tasks effectively to meet deadlines even in stressful situations.

    • I can adapt quickly to changing circumstances and make decisions under pressure.

    • I maintain a positive attitude and motivate my team during challenging times.

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Reliance Retail Customer Service Executive interview:
  • Yes we'll prepared
  • Good skills
Interview preparation tips for other job seekers - Why did you resign from your previous job.
How many members in your family
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell meAbout myself
  • Q2. Previous working experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Basic Fuzz and Buzz and Bais test

Round 2 - HR 

(2 Questions)

  • Q1. Are u a team player
  • Q2. What is your goals?

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t break
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
  • Answered Anonymously
  • Q2. How long in a day u can work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tellme about your self?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good company and good salary good stuff
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
  • Q2. Costumer service associate
  • Q3. Team leading and floor management
  • Q4. Customer handling anything ECU to sop
  • Q5. Weak end staff management

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Group Discussion 

Trending and agencies limited is engaged in trending share and securities business

Round 3 - Coding Test 

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Interview Preparation Tips

Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. About you experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete details about your education
And your experience

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Future Group Customer Service Executive Salary
based on 56 salaries
₹1.2 L/yr - ₹3.8 L/yr
22% less than the average Customer Service Executive Salary in India
View more details

Future Group Customer Service Executive Reviews and Ratings

based on 23 reviews

3.8/5

Rating in categories

4.1

Skill development

3.5

Work-Life balance

3.8

Salary & Benefits

3.9

Job Security

3.8

Company culture

3.7

Promotions/Appraisal

3.7

Work Satisfaction

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