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Metro Cash & Carry
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Metro Cash & Carry Customer Service Executive Interview Questions and Answers
Metro Cash & Carry Customer Service Executive Interview Experiences
1 interview found
Different type of qualify test
(2 Questions)
- Q1. Gm interview test regarding selling skills
- Ans. Cold calling with new customer apointing
- Q2. How long in a day u can work
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Customer Service Executive Interview Questions & Answers
Reliance Retail
Anonymous
posted on 18 Mar 2023
Selected
I applied via Found it and was interviewed in Feb 2023. There were 3 interview rounds.
What are your goals?
Tell me something about our company?
(4 Questions)
- Q1. What is the difference between confidence and over confidence?
- Ans.
Confidence is a positive belief in oneself, while overconfidence is an excessive and unrealistic belief in one's abilities.
Confidence is based on self-assurance and a realistic assessment of one's skills and abilities.
Overconfidence involves an inflated sense of self-worth and an underestimation of risks and challenges.
Confidence is often earned through experience and knowledge.
Overconfidence can lead to complacency an...
- Q2. Tell me something about your self.
- Ans.
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving their issues.
I have over 5 years of experience in customer service roles, where I have honed my communication and problem-solving skills.
I am skilled in handling customer inquiries, complaints, and providing timely and effective solutions.
I have a proven track record of maintaining high customer satisfaction r...
- Q3. Why do you want to work at our company.
- Ans.
I want to work at your company because of its excellent reputation and commitment to customer satisfaction.
Your company has a strong reputation for providing exceptional customer service.
I am impressed by the positive reviews and feedback from customers about your company's service.
Your company's commitment to customer satisfaction aligns with my own values and work ethic.
I believe working at your company will provide ...
- Q4. Can you work under pressure
- Ans.
Yes, I can work under pressure.
I thrive in high-pressure situations and remain calm and focused.
I have experience handling difficult customers and resolving their issues efficiently.
I prioritize tasks effectively to meet deadlines even in stressful situations.
I can adapt quickly to changing circumstances and make decisions under pressure.
I maintain a positive attitude and motivate my team during challenging times.
Interview Preparation Tips
- Yes we'll prepared
- Good skills
How many members in your family
Basic Fuzz and Buzz and Bais test
(2 Questions)
- Q1. Are u a team player
- Q2. What is your goals?
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Future Group
Anonymous
posted on 8 Jan 2022
Interview Questionnaire
1 Question
- Q1. What is POS means
- Ans.
POS stands for Point of Sale.
POS refers to the location where a transaction takes place, typically a retail store or a checkout counter.
It is also used to describe the hardware and software systems used to process sales transactions.
POS systems can include cash registers, barcode scanners, receipt printers, and software for inventory management and sales reporting.
Examples of POS systems include Square, Shopify, and Qu
Customer Service Associate Interview Questions & Answers
Marks & Spencer
Anonymous
posted on 2 Apr 2022
Selected
I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.
How will you work on sales?
Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn
(2 Questions)
- Q1. Questions on retail KPI
- Q2. Questions on daily basis works
(2 Questions)
- Q1. How much salary you are expecting?
- Q2. When to be starting joining process will be good for you?
- Ans.
I am available to start the joining process immediately.
I am ready to start as soon as possible
I can begin within the next week
I am flexible with the start date
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 26 Dec 2022
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work
- Q2. Costumer service associate
- Q3. Team leading and floor management
- Q4. Customer handling anything ECU to sop
- Q5. Weak end staff management
Interview Preparation Tips
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about Yourself
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Fresh
Anonymous
posted on 18 Aug 2021
Interview Questionnaire
11 Questions
- Q1. Some queries l will ask my management
- Q2. Any illegal
- Q3. Clarified my suggestion
- Q4. How will I manage
- Q5. How can solve the problem
- Ans.
To solve a problem, identify the root cause and find a solution that addresses it.
Listen to the customer and understand their issue
Identify the root cause of the problem
Brainstorm potential solutions
Evaluate the potential solutions and choose the best one
Implement the solution and follow up with the customer to ensure satisfaction
- Q6. When you get good decision
- Q7. What should nessasry needs in people
- Ans.
People skills, empathy, patience, problem-solving, communication, and adaptability are necessary needs in customer service associates.
Strong people skills to build rapport with customers
Empathy to understand and address customer concerns
Patience to handle difficult customers and situations
Problem-solving skills to find solutions to customer issues
Effective communication to convey information clearly and concisely
Adapta...
- Q8. Then how could will manage
- Q9. Peple and management relationship
- Q10. Consumer and management relationship
- Q11. Public demands
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. My name, my place.
- Q2. Why I was interested in the company.
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Reliance Retail
Anonymous
posted on 30 Dec 2023
(2 Questions)
- Q1. Can you provide information about yourself and your family?
- Q2. What can you tell me about your studies?
Metro Cash & Carry Interview FAQs
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Metro Cash & Carry Interviews By Designations
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Metro Cash & Carry Customer Service Executive Interview Process
based on 1 interview
Interview experience
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Metro Cash & Carry Customer Service Executive Reviews and Ratings
based on 7 reviews
Rating in categories
|
Team Lead
234
salaries
|  ₹2 L/yr - ₹6.5 L/yr |
|
Assistant Team Leader
159
salaries
| ₹1.4 L/yr - ₹4.4 L/yr |
|
Associate
149
salaries
| ₹0.7 L/yr - ₹3.5 L/yr |
|
Customer Consultant
136
salaries
| ₹2 L/yr - ₹5.2 L/yr |
|
Assistant Manager
116
salaries
| ₹4.5 L/yr - ₹13.9 L/yr |
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