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Tesco Customer Service Executive Interview Questions and Answers
Tesco Customer Service Executive Interview Experiences
1 interview found
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Reason for leaving previous company
- Ans.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a more challenging role
Seeking a company with better growth prospects
- Q2. How would you deal with high rated customer
- Ans.
Handle high rated customers with empathy and professionalism.
Listen actively to the customer's concerns and show empathy.
Apologize for any inconvenience caused and assure them that their issue will be resolved.
Offer solutions or alternatives to address their concerns.
Follow up with the customer to ensure their satisfaction with the resolution.
Maintain a positive attitude and remain calm, even if the customer is upset.
Interview Preparation Tips
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I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
Interview Preparation Tips
I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.
Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning
(1 Question)
- Q1. Tell me about yourself
Interview Preparation Tips
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.
Interview Preparation Tips
I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.
Have basic knowledge
Anyone with basic knowledge can pass
(1 Question)
- Q1. Tell about yourself,are you okay with working here, will you be able to change location
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Reliance Retail
Anonymous
posted on 18 Aug 2020
Interview Questionnaire
1 Question
- Q1. Why do you want to work in a Retail Industries ?
Customer Service Executive Interview Questions & Answers
Metro Cash & Carry
Anonymous
posted on 11 Aug 2023
Different type of qualify test
(2 Questions)
- Q1. Gm interview test regarding selling skills
- Ans. Cold calling with new customer apointing
- Q2. How long in a day u can work
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Future Group
Anonymous
posted on 8 Jan 2022
Interview Questionnaire
1 Question
- Q1. What is POS means
- Ans.
POS stands for Point of Sale.
POS refers to the location where a transaction takes place, typically a retail store or a checkout counter.
It is also used to describe the hardware and software systems used to process sales transactions.
POS systems can include cash registers, barcode scanners, receipt printers, and software for inventory management and sales reporting.
Examples of POS systems include Square, Shopify, and Qu
Selected
I applied via Walk-in and was interviewed in Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell meAbout myself
- Q2. Previous working experience
Interview Preparation Tips
Basic Fuzz and Buzz and Bais test
(2 Questions)
- Q1. Are u a team player
- Q2. What is your goals?
Interview Preparation Tips
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Tesco Customer Service Executive Interview Process
based on 1 interview
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Tesco Customer Service Executive Reviews and Ratings
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