Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Sears Holdings

Compare button icon Compare button icon Compare
3.1

based on 196 Reviews

Filter interviews by

Sears Holdings Customer Care Executive Interview Questions and Answers

Updated 7 Oct 2023

Sears Holdings Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 7 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. My name, my place.
    • Add your answer
  • Q2. Why I was interested in the company.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to get job, If your English is good

Top trending discussions

View All
Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Sears Holdings?
Ask anonymously on communities.

Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 10 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 2 Apr 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2021. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

How will you work on sales?

Round 3 - Case Study 

Asking questions about how to attend different types of customers, should know completely details of KPI in retail industry nn

Round 4 - HR 

(2 Questions)

  • Q1. Questions on retail KPI
    • Add your answer
  • Q2. Questions on daily basis works
    • Add your answer
Round 5 - One-on-one 

(2 Questions)

  • Q1. How much salary you are expecting?
    • Add your answer
  • Q2. When to be starting joining process will be good for you?
  • Ans. 

    I am available to start the joining process immediately.

    • I am ready to start as soon as possible

    • I can begin within the next week

    • I am flexible with the start date

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Customer Service Executive Interview Questions & Answers

Landmark Group user image Anonymous

posted on 1 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority
    • Add your answer

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep

Customer Service Executive Interview Questions & Answers

Tesco user image Anonymous

posted on 13 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
    • Add your answer
  • Q2. How would you deal with high rated customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest

Customer Service Executive Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 11 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
    • Answered Anonymously
    Add your answer
  • Q2. How long in a day u can work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Neyaz khan

posted on 9 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself and why you want to join retail
    • Add your answer
Round 3 - Group Discussion 

What are your weaknesses and strong points and Can you stand 8 hours on floor and How you will help the company in terms of salea and how will you face aggressive people there will be different types of customers how you will handle them etc

Interview Preparation Tips

Interview preparation tips for other job seekers - company is very good , company policies are very good, you will get your sallery before 2 days of month end and each and everyone in store is very helpful they will teach you everything if you are new in retail

Customer Care Executive Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 10 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Be a good listener. GDs are not just about speaking. Your listening skills will give you a lot of points to counter and speak when your turn comes.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

Customer Service Associate Interview Questions & Answers

Marks & Spencer user image Anonymous

posted on 22 Nov 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Majority questions regarding quants grammar logical reasoning.

Round 3 - One-on-one 

(1 Question)

  • Q1. Do you know about VM ?
  • Ans. 

    Yes, VM stands for Virtual Machine.

    • VM refers to a software emulation of a physical computer.

    • It allows multiple operating systems to run on a single physical machine.

    • VMs are commonly used in cloud computing and server virtualization.

    • Examples of popular VM software include VMware, VirtualBox, and Hyper-V.

    • Answered by AI
    Add your answer

Skills evaluated in this interview

More about working at Sears Holdings

Sears Holdings Interview FAQs

How many rounds are there in Sears Holdings Customer Care Executive interview?
Sears Holdings interview process usually has 2 rounds. The most common rounds in the Sears Holdings interview process are Resume Shortlist and One-on-one Round.

Tell us how to improve this page.

Sears Holdings Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 1 Sears Holdings interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

Interview Questions from Similar Companies

Reliance Retail Interview Questions
3.9
 • 1.5k Interviews
Reliance Industries Interview Questions
4.0
 • 1.2k Interviews
Mahindra & Mahindra Interview Questions
4.1
 • 663 Interviews
ITC Interview Questions
4.0
 • 536 Interviews
Walmart Interview Questions
3.8
 • 397 Interviews
Tata Group Interview Questions
4.2
 • 357 Interviews
Aditya Birla Group Interview Questions
4.1
 • 192 Interviews
Adani Group Interview Questions
3.9
 • 177 Interviews
Landmark Group Interview Questions
4.0
 • 141 Interviews
Lowe's Interview Questions
4.2
 • 128 Interviews
View all

Fast track your campus placements

Institute of Technology, Banaras Hindu University Placement Questions
1 Interview
View all
Sears Holdings Salaries in India
Senior Technical Associate
174 salaries
unlock blur

₹7 L/yr - ₹25.1 L/yr

Technical Associate
149 salaries
unlock blur

₹4.2 L/yr - ₹14 L/yr

Technical Lead
86 salaries
unlock blur

₹11.4 L/yr - ₹33 L/yr

Advisor
46 salaries
unlock blur

₹2.2 L/yr - ₹5.8 L/yr

Senior Advisor
38 salaries
unlock blur

₹2.3 L/yr - ₹8.2 L/yr

Explore more salaries
Compare Sears Holdings with

Future Group

4.3
Compare

Reliance Industries

4.0
Compare

Tata Group

4.2
Compare

Aditya Birla Group

4.1
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview