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Metro Cash & Carry

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4.1

based on 1.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Metro Cash & Carry Customer Care Executive Interview Questions and Answers

Updated 10 Feb 2022

Metro Cash & Carry Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 10 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all tips
Round 2 - Case Study 

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
I can't to that and nice u smiling 😊

And customer are polite talk
And gud behaved

Top trending discussions

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Interview Tips & Stories
2w
a business analyst
Best answer to give to HR on why am I on notice!
Hi, I have recently left my job and on my notice with 20 days pending. While giving interviews, when the HR asks me what's the notice I say it's 30 days (officially 60 days). But since only 20 days are left, is it better to tell them outright that I'm on notice or wait for them to ask? 1 or 2 replies I have thought of if they ask why I am already on notice is - "In my current role I was not able to leverage and improve my current skills optimally and it was detrimental to my career path of working towards Product from Business Analyst. With the decision to change company and since I have given quite a few interviews in the last 1.5 months, I decided to put down my papers in order to mitigate the risk of not getting an offer due to a longer notice period." I would like some reviews or feedback on this or is there a better answer to give so that I don't lose much leverage during the interview process. Thanks! P.S. This is for a job in India.
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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 24 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How much able to handle critical situation, how to increase sale ?
  • Ans. 

    I am highly capable of handling critical situations and have strategies to increase sales.

    • I have a strong problem-solving ability and can think quickly on my feet.

    • I am skilled at analyzing data and identifying areas for improvement in the sales process.

    • I have experience in developing and implementing effective sales strategies.

    • I am adept at building and maintaining relationships with clients, which can lead to increase...

    • Answered by AI
    View 6 more answers
  • Q2. How to convence to customer for selling products?
  • Ans. 

    To convince a customer for selling products, it is important to understand their needs and provide a solution that meets those needs.

    • Listen actively to the customer's needs and concerns

    • Highlight the benefits and features of the product that meet their needs

    • Provide social proof such as customer testimonials or case studies

    • Offer a trial or demo to showcase the product's value

    • Address any objections or concerns the custome...

    • Answered by AI
    View 2 more answers
  • Q3. How can u contribute to sale increase?
  • Ans. 

    I can contribute to sales increase by identifying potential customers, building strong relationships, and providing excellent customer service.

    • Identify potential customers through market research and networking

    • Build strong relationships with customers through regular communication and follow-up

    • Provide excellent customer service by addressing concerns and offering solutions

    • Offer promotions and discounts to incentivize p...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - During interview firstly listing questions to carefully, little more time think then give answer in positive wave with confidante

Sales Executive Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 8 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

5 Questions

  • Q1. Describe yourself?
    • View 1 more answer
  • Q2. What is Sales?
  • Ans. 

    Sales is the process of persuading a potential customer to buy a product or service.

    • Sales involves identifying potential customers and their needs

    • It requires effective communication and negotiation skills

    • Salespeople must be knowledgeable about the product or service they are selling

    • Sales can be done through various channels such as face-to-face, phone, email, or online

    • Examples of sales include selling cars, insurance,

    • Answered by AI
    View 2 more answers
  • Q3. Do you work well with people?
    • Add your answer
  • Q4. Why are you applying for work here?
    • Add your answer
  • Q5. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves listening to and understanding the needs of the customer

    • It includes providing helpful and accurate information about products or services

    • It also involves resolving any issues or complaints the customer may have

    • Examples of good customer service include prompt responses, personalized attenti...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Look professional. Dress in a manner appropriate to the job.
Strengths,
Ability and willingness to learn new things,
Bring your sense of humor and SMILE,
Maintain eye contact,
Listen carefully. Welcome all questions, even the difficult ones, with a smile,
Give honest, direct answers,
Mention a particular accomplishment or activity that fits the job,
Don't forget to send a thank-you note or letter after the interview.

Sales Executive Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 9 Oct 2021

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tram handle wracking
    • Add your answer
  • Q2. Sale up & billing process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good working & good team leader&best platform & sale up terning

Sales Executive Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 26 Mar 2022

I applied via Walk-in and was interviewed before Mar 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

This aptitude exam consist 30 question 1 marks each.. Questions are basically come from 4 subject.. Math, g. K, english and reasoning

Round 3 - One-on-one 

(6 Questions)

  • Q1. Why they hire me..??
    • Add your answer
  • Q2. How long i work with this company.??
    • Add your answer
  • Q3. Some good and bad habits
    • Add your answer
  • Q4. Why i left my previous company
    • Add your answer
  • Q5. How much salary i expect
    • View 1 more answer
  • Q6. Do i work under pressure
    • Add your answer
Round 4 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • View 1 more answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • View 1 more answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer
  • Q5. What are your strengths and weaknesses?
    • View 1 more answer
  • Q6. Tell me about yourself.
    • Add your answer
  • Q7. What is my goal in life
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always positive, be in good discipline..when u answer any question make smile and say only answer.. Don't speak too or illogical..

Sales Executive Interview Questions & Answers

Walmart user image Anonymous

posted on 4 Dec 2020

Interview Questionnaire 

2 Questions

  • Q1. Why should we hire you
    • Add your answer
  • Q2. What difference between you and others
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am here for my passion i want to learn more and more. And I want learn it with a good company and your company has good environment. And that's why I want be your employ

Customer Care Executive Interview Questions & Answers

Walmart user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong focus on providing exceptional service

    • Empathetic and dedicated approach

    • Excellent communication skills

    • Answered by AI
    Add your answer
  • Q2. What is BPO
  • Ans. 

    BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.

    • BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.

    • Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.

    • Popular BPO destinations include India, the Philippines, and Eastern Europe.

    • Examples o...

    • Answered by AI
    Add your answer

Sales Executive Interview Questions & Answers

Future Group user image Anonymous

posted on 1 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why you want to join
  • Ans. I read over the internet that the work culture and work knowledge is much better than other companies.
    • Answered Anonymously
    Add your answer
  • Q2. What is your qualification
    • Add your answer
  • Q3. Where you have done your internship during MBA
  • Ans. Metro cash and carry . Then HR told ok fine we will let you know in an hour. Please wait
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just tell what you exactly know about the job or experience, don't swim around the pool by making false statements. Just be you .

Sales Executive Interview Questions & Answers

Future Group user image Anonymous

posted on 10 Mar 2022

I applied via Company Website and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
  • Q8. My name is Vinay Singh. My strength achieve my target and achievement always true. My heart work will give me position in 5 years no any expectation. Changes because for knowledge and better experience in ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Greeting customer fulfill their needs and requirement ask the customer about it be friendly and giving good service for the growth of our company and our position.

Sales Executive Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 12 Jan 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

12 minutes 50 questions were there in apti exam.

Round 3 - Group Discussion 

Group discussion was like asking questions to each other in the group. And they wr assessing on the basis of questions asked and answers given.

Round 4 - One-on-one 

(2 Questions)

  • Q1. This was pretty straight forward round.
    • Add your answer
  • Q2. Questions on background Questions on sales and marketing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak truth and confidently. Share your thoughts and show enthusiasm.
More about working at Metro Cash & Carry

Metro Cash & Carry Interview FAQs

How many rounds are there in Metro Cash & Carry Customer Care Executive interview?
Metro Cash & Carry interview process usually has 2 rounds. The most common rounds in the Metro Cash & Carry interview process are Case Study and Group Discussion.

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Metro Cash & Carry Customer Care Executive Reviews and Ratings

based on 3 reviews

4.7/5

Rating in categories

5.0

Skill development

4.7

Work-life balance

4.7

Salary

4.7

Job security

4.9

Company culture

4.7

Promotions

4.9

Work satisfaction

Explore 3 Reviews and Ratings
Metro Cash & Carry Salaries in India
Team Lead
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₹2.2 L/yr - ₹6.5 L/yr

Assistant Team Leader
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₹1.4 L/yr - ₹4.4 L/yr

Associate
147 salaries
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₹0.7 L/yr - ₹3.5 L/yr

Customer Consultant
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₹2 L/yr - ₹6 L/yr

Assistant Manager
111 salaries
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₹3.5 L/yr - ₹15.5 L/yr

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