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Marks & Spencer

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4.0

based on 739 Reviews

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Marks & Spencer Customer Assistant Interview Questions and Answers

Updated 14 Feb 2024

Marks & Spencer Customer Assistant Interview Experiences

Interview questions from similar companies

Customer Assistant Interview Questions & Answers

Tesco user image Anonymous

posted on 21 Nov 2022

Round 1 - One-on-one 

(2 Questions)

  • Q1. What motivates you in life
    • View 1 more answer
  • Q2. Do you work well in a team
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy to get a job , just talk about how you work well in a team

Customer Service Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 24 Sep 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Behavioral 

(2 Questions)

  • Q1. Introduced your self confidently
    • Add your answer
  • Q2. Share experience or what are you going to do
  • Ans. 

    I will share my experience in handling customer inquiries and resolving issues effectively.

    • Provide examples of previous customer service roles and how you successfully resolved customer issues

    • Explain your approach to handling difficult customers and turning a negative experience into a positive one

    • Discuss any training or certifications you have related to customer service

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Customer Support Associate Interview Questions & Answers

Walmart user image Anonymous

posted on 4 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

One should talk on the given topic for a minute

Round 2 - Aptitude Test 

Checking on your English grammatical knowledge, your fluency(ability) to communicate in English by repeating the audio clip, behavioral assessment.

Round 3 - HR 

(2 Questions)

  • Q1. Salary expectation
    • Add your answer
  • Q2. Shift timing and experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should act fast and complete the assessment within the given time frame

Customer Service Executive Interview Questions & Answers

Landmark Group user image Anonymous

posted on 1 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority
    • Add your answer

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep

Customer Service Executive Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 11 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
    • Answered Anonymously
    Add your answer
  • Q2. How long in a day u can work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

Customer Service Associate Interview Questions & Answers

Reliance Trends user image Anonymous

posted on 26 Dec 2022

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
    • Add your answer
  • Q2. Costumer service associate
    • Add your answer
  • Q3. Team leading and floor management
    • Add your answer
  • Q4. Customer handling anything ECU to sop
    • Add your answer
  • Q5. Weak end staff management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar

Customer Care Executive Interview Questions & Answers

Sears Holdings user image Anonymous

posted on 7 Oct 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. My name, my place.
    • Add your answer
  • Q2. Why I was interested in the company.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to get job, If your English is good

Customer Assistant Interview Questions & Answers

Tesco user image Anonymous

posted on 19 Nov 2022

I applied via Company Website and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Questions about past experience
    • Add your answer
  • Q2. Have you ever gone out of your way to help someone
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm and focused. They ask a lot of questions.
More about working at Marks & Spencer
golden leaf award

#7 Best Mid-Sized Company

golden leaf awardgolden leaf award

#2 Best Mid-Sized Retail Company - 2021

golden leaf award

Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Customer Assistant interview?
Marks & Spencer interview process usually has 1 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round.

Tell us how to improve this page.

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Marks & Spencer Customer Assistant Reviews and Ratings

based on 3 reviews

2.0/5

Rating in categories

2.3

Skill development

2.1

Work-Life balance

3.5

Salary & Benefits

4.3

Job Security

1.4

Company culture

2.4

Promotions/Appraisal

1.5

Work Satisfaction

Explore 3 Reviews and Ratings
Marks & Spencer Salaries in India
Section Manager
287 salaries
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₹3.3 L/yr - ₹6 L/yr

Customer Service Associate
237 salaries
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₹2.5 L/yr - ₹4 L/yr

Visual Merchandiser
175 salaries
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₹3.2 L/yr - ₹6.5 L/yr

Store Manager
142 salaries
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₹6.5 L/yr - ₹18.6 L/yr

Customer Service Assistant
113 salaries
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₹2.5 L/yr - ₹4.5 L/yr

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