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Marks & Spencer Customer Assistant Interview Questions and Answers

Updated 14 Feb 2024

Marks & Spencer Customer Assistant Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do you want to work here.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Ask me about how to handle crowdy customer
  • Q2. And secondly ask me about vm
  • Q3. Ask me about my own profit and loss how u can do company profitability

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very good experience for me working in denizen and I also learn so many thing which is very beneficial for my future through denizen
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Prepare a control review questionnaire
  • Ans. Add your answer based on scenario given and your knowledge
  • Answered Anonymously
Round 2 - One-on-one 

(2 Questions)

  • Q1. Normal behaviour questions
  • Q2. Based on your experience you should answer

I applied via Referral and was interviewed in Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How many members are there in your family
  • Q2. There are four members in my family
Round 3 - HR 

(2 Questions)

  • Q1. Where you live and your parents
  • Q2. I am live in Jammu and Kashmir
Round 4 - HR 

(2 Questions)

  • Q1. How many kids in your home
  • Q2. There is no kids in my house

Interview Preparation Tips

Interview preparation tips for other job seekers - Free to talk with hr like your brother his friend is sa aap ka
Round 1 - HR 

(2 Questions)

  • Q1. Why should we hire you?
  • Q2. As a sales associate in future Retail Limited from 12 Jun 2018, i do good customer service. Accept challenges and good display creativity talent. Good Promance in store programs & activitys. Believe in tea...

Interview Preparation Tips

Interview preparation tips for other job seekers - Dear sir,
As a sales associate in future Retail Limited from 12.jun.2018, i do good customer service. Accept challenges and good display creativity talent. Good Promance in store programs & activitys. Believe in team work and self motivated. To understand the responsibilities and do according to situation dedication willingness to work and strong commitments towards quality.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jan 2024.

Round 1 - HR 

(5 Questions)

  • Q1. Expand Cross Sale
  • Ans. 

    Expanding cross sale involves identifying opportunities to sell additional products or services to existing customers.

    • Analyze customer data to identify potential cross sale opportunities

    • Train sales team on cross selling techniques

    • Create targeted marketing campaigns to promote cross sale products

    • Offer bundle deals or discounts for purchasing multiple products

    • Follow up with customers post-sale to suggest complementary pr

  • Answered by AI
  • Q2. Steps Of making business growth
  • Ans. 

    Business growth involves strategic planning and implementation of various steps to increase revenue and expand market presence.

    • Conduct market research to identify opportunities for growth

    • Develop a comprehensive business plan outlining goals and strategies

    • Invest in marketing and advertising to reach new customers

    • Expand product or service offerings to meet customer needs

    • Build strong relationships with customers and partn

  • Answered by AI
  • Q3. How to handle team
  • Ans. 

    Handling a team involves effective communication, delegation, motivation, and conflict resolution.

    • Establish clear goals and expectations for the team.

    • Communicate openly and regularly with team members.

    • Delegate tasks based on team members' strengths and skills.

    • Provide feedback and recognition to motivate team members.

    • Address conflicts promptly and constructively.

    • Lead by example and foster a positive team culture.

    • Encoura...

  • Answered by AI
  • Q4. How to corporate with customer
  • Ans. 

    To corporate with customers, it is important to listen actively, communicate effectively, build trust, and provide excellent service.

    • Listen actively to understand customer needs and concerns

    • Communicate effectively by being clear, concise, and responsive

    • Build trust by being honest, reliable, and following through on commitments

    • Provide excellent service by going above and beyond to meet customer expectations

  • Answered by AI
  • Q5. Expand Kpi's Of retail
  • Ans. 

    Key Performance Indicators (KPIs) in retail are metrics used to evaluate the success of a retail business.

    • Sales revenue

    • Customer satisfaction

    • Inventory turnover rate

    • Average transaction value

    • Conversion rate

    • Foot traffic

    • Gross margin

    • Return on investment (ROI)

  • Answered by AI
Round 2 - Assignment 

Performance of handling And Then Progress

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest Work Hard Nothing Is Impossible Trust Lord and express the work. the progress will show the world who you are
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via I'm

Round 1 - Group Discussion 

Topic was retail marketing

Round 2 - HR 

(2 Questions)

  • Q1. Why Zara and its
  • Q2. Where do you see your self

Interview Questionnaire 

1 Question

  • Q1. Self about and preivous job details

I appeared for an interview in May 2022.

Round 1 - One-on-one 

(1 Question)

  • Q1. Fmcg Related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - My work experience 4years from future retail limited (Big Bazaar) and Reliance retail limited doing to 3month
My experience fmcg

I applied via Indeed and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Face to face didcussion
  • Q2. Your like or dislike. current work to other company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work place.good commcation.your current work exprince
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Marks & Spencer Interview FAQs

How many rounds are there in Marks & Spencer Customer Assistant interview?
Marks & Spencer interview process usually has 1 rounds. The most common rounds in the Marks & Spencer interview process are One-on-one Round.

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Marks & Spencer Customer Assistant Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Marks & Spencer Customer Assistant Reviews and Ratings

based on 3 reviews

2.0/5

Rating in categories

2.2

Skill development

2.1

Work-life balance

3.5

Salary

4.3

Job security

1.4

Company culture

2.4

Promotions

1.5

Work satisfaction

Explore 3 Reviews and Ratings
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