Marks & Spencer Customer Service AssociateGurgaon / Gurugram Reviews
based on 12 reviews
Updated 30 Nov, 2024
Overall Rating
4.3/5
How AmbitionBox ratings work?
Category Ratings
4.3
Job Security
4.3
Skill development
3.9
Company culture
3.9
Work-Life balance
3.9
Work Satisfaction
3.5
Promotions/Appraisal
3.4
Salary & Benefits
Marks & Spencer is rated
4.3 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Marks & Spencer is rated
4.3 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
12 reviews found
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Popular
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Import & Export Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Working at Marks & Spencer, Gurgaon as a CSA was a generally positive experience. The company has a great work culture, excellent training, and overall supportive policies for employees. The brand itself is highly reputed, and most of the management team is professional and approachable.
However, there are exceptions, like Tezveer Yadav, who was one of the worst managers to work under during his time as a floor manager. He often took undue advantage of his seniority and displayed a lack of empathy towards his team members. Even in emergencies, he would refuse to approve leaves, creating unnecessary stress for the team.
Despite this, my overall experience with Marks & Spencer was good, and I would recommend the company, but with a word of caution regarding certain individuals in management....Read More
Dislikes
However, there are exceptions, like Tezveer Yadav, who was one of the worst managers to work under during his time as a floor manager. He often took undue advantage of his seniority and displayed a lack of empathy towards his team members. Even in emergencies, he would refuse to approve leaves, creating unnecessary stress for the team.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2024
Likes
Good company but politics happen and chatupan karne vale grow karte hai
But company achhi hai job security hai target na ke barabar milta but thoda milta hai jyada pressure nhi salary 20k dete hai in-hand jo ki na Kam hai na jyada average salary
Dislikes
Sale printed t shirt pahn kar mani Quinn vali
the sale likhi hui t shirt pahn kar guard ki jagh staff ko as a greeter gate par khda rkhte voh bhi sale likha hota hai t shirt pe upar
Kaam limit se jyada hai ek second free nhi khda hone dete pure 9-10 ghante continue hard work like labour
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Jun 2022
Likes
Culture, job security
Dislikes
In high inflation, no appraisal since 2 yrs
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Retail Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Apr 2021
Likes
Nothing
Dislikes
Store manager and commercial manager both are arrogant and never listen to staff problems
Work Details
It’s horrible
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 21 Nov 2019
Likes
The company is open to innovative ideas and adoptes the latest technology. I like the rehire policy of employees
Dislikes
Working hours tends to increase during sale
Work Details
I have to deal with the customer
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Gurgaon / Gurugram
Marketing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 28 Nov 2019
Likes
Very transparency policys in this organisation
Dislikes
My location is too far from my home
Work Details
Work timings: Flexible Timings
Customer Service Associate in
Gurgaon / Gurugram
CSA Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 04 May 2022
Likes
Good job in my life year
Dislikes
Given the per year bons
Work Details
Good work
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
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Marks & Spencer.
Customer Service Associate in
Gurgaon / Gurugram
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 May 2022
Likes
Great place to work in this organisation field
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.