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Marks & Spencer Customer Service Associate Reviews

Updated 26 Feb, 2025
Overall Rating
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4.1/5
based on 80 reviews

Rating distribution

Category Ratings

4.4

Job security

4.2

Salary

4.1

Skill development

4.0

Company culture

4.0

Promotions

4.0

Work satisfaction

3.7

Work-life balance

What employees say about Marks & Spencer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

65% employees reported

Flexible timing

Flexible timing

64% employees reported

No travel

No travel

44% employees reported

Gender based rating

3.9
female

Rated by Women

23 reviews

4.2
male

Rated by Men

52 reviews

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Top Mentions in Marks & Spencer Customer Service Associate Reviews

80 reviews found

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People also ask about Marks & Spencer's Customer Service Associates

How is Marks & Spencer to work for?
Marks & Spencer is rated 4.1 out of 5, based on 80 reviews by employees on AmbitionBox. Marks & Spencer is known for Job security which is rated at the top and given a rating of 4.4. However, Work-life balance is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Marks & Spencer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Marks & Spencer?
According to AmbitionBox ratings, Marks & Spencer employees rate its salary and benefits as 4.2 out of 5. You can know more about Marks & Spencer Salaries at AmbitionBox
How is the work culture at Marks & Spencer?
Work culture is rated 4.0 at Marks & Spencer by 80 employees. While job security is rated 4.4 and work-life balance is rated 3.7 at Marks & Spencer. Read detailed reviews by employees of Marks & Spencer on AmbitionBox.

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Marks & Spencer Customer Service Associate Salary
based on 229 salaries
₹2.5 L/yr - ₹4 L/yr
9% more than the average Customer Service Associate Salary in India
View more details
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
freemeal
Free meal
1 total response
healthInsurance
Health insurance
8 total responses
+3 more benefits
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