Decathlon Customer Service Associate salaries in India (Updated 2025)

Likes

This place is full of politics and you can't maintain a work-life balance they pay you good but makes you do everything and anything. You can't question the bosses even if you are right and if you raise some issues that you are facing they ask you to leave the job. This place has given a lot of people anxiety and stress issues. And to some even depression. Not recommended at all No career growth until an unless you are a shoe licker.

Dislikes

Everything was bad the people where arrogant and cocky apart from salary everything was terrible no place to rest (NO Staff Room) they use to call it staff room but it use to be filled with rats and extra stocks. You have to come on the exact time if not you will be smacked by the manager but when it's time to go home you can't go home until an unless the entire store's work is done no matter how far you live and if you ask about going on the proper shift timing you are asked to leave the job. There slogan is WORK FOR YOUR PASSION But they take away your passion from you They call themselves as Sports company but they are just like other retailers i.e Big Bazaar and D-Mart They want you to do sales handle customers average 13 to 15 thousands on weekends and on weekdays be in your department but they want the reports like sales, margin, rapture, inventory, growth, and all other stupid things but you can't leave your sales department and can't even bring the laptop inside to work You have to make LSP (Local Sports Project) but can't go to understand the market competition because decathlon is always under staffed I have many things to say but everything bad because the company is really not good to work for.

Likes

There is no boundaries to learn in decathlon you can learn and approach any leader out there and get your doughts clear over there. And there are negative points as well You'll be never paid fair.

Dislikes

...is no such thing called T1 and T2 cities hence we don't give hike basis on that.But why there is salary structure difference in same roles in T1 and T2 cities. 2. Politics :- my pervious managers was always do the partying with other persons on the same role as me and always do the gossips at the same time. I was always bold to say things that they are not doing right but what happens they will make your image in front of zonal manager bad saying he's not good guy and always create problems. 3. Even when you have done lot of things proposed same things and delivered lot of profitable results in any field you'll be given same hike as the person who's not doing anything and licking the foot of the manager. 4.For the same role and responsibilities you'll be getting more layout in other stores. I'll say 30-40% extra. 5.work life balance:- here even if you work 48 hours continously work they will still say you haven't done anything and they'll not. Since these people don't have there own personal life outside they don't understand what is life outside work.

Likes

The best company if your looking for massive growth in your career and also the culture here is unmatched, it's like no other company, coz everyone's like family here, so u work together, u play together and grown and learn togather daily!

Dislikes

Less pay but it's good for your career growth

Likes

... mostly hire young people.. so that gives a lot of vitality at the work place. The salary is never delayed. They have good benefits like insurance.

Dislikes

They don't promote easily, all the upper Management consist of people they know previously, irrespective of your hardwork and dedication they prefer their previous team mates for any upper position be it a full timer/coach/referent.

Likes

... once your in, every on thinks this is great culture. Backend is a world apart. Great parties, off-sites, merch, pay. Still lots of work and pressure, but a world apart. How you move up. Basically if you're not connected, you join retail team. Within 2 years build good contacts, and move into backend teams. Warehouse team is also ok, but they work a lot too. If you have family, avoid joining the company. Also there is a notion that no one will fire you, it's a very safe company, I have countless friends who have been asked to leave for the most random reasons. So they are not counted as layoffs. They have great sporty culture, which is good. But need to really weigh the pros and cons. Tons of friends who have worked for over 5-6 years, stuck in roles, with menial pays vs industry.

Dislikes

Now happily working in a Swedish company with greater culture. Work culture is just in talk and paper, not in reality.