Croma Customer Service Associate Salaries by 80+ Employees (Updated 2025)

0 - 6 years exp.

₹1.4 Lakh - ₹4.2 Lakhs

Salary of majority employees

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9% less than the average Customer Service Associate Salary in Retail Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Associate Salary 0 - 6 years exp. (29 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr
Sales & Business Development Customer Service Associate Salary 0 - 6 years exp. (16 salaries)	Unlock ₹1.9 L/yr - ₹4 L/yr
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CSR & Social Service Customer Service Associate Salary 1 - 4 years exp. (3 salaries)	Unlock ₹2.5 L/yr - ₹2.7 L/yr
Food, Beverage & Hospitality Customer Service Associate Salary 0 - 5 years exp. (3 salaries)	Unlock ₹2.7 L/yr - ₹2.9 L/yr
Finance & Accounting Customer Service Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹3.2 L/yr

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Last Updated: 5 Mar 2025

Companies similar to Croma for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	Unlock ₹0.6 L/yr - ₹6.8 L/yr 34% more	4 job openings
Flipkart Customer Service Associate Salary 0 - 5 years exp. (160 salaries)	Unlock ₹1 L/yr - ₹4 L/yr 6% less
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TCS Customer Service Associate Salary 0 - 7 years exp. (193 salaries)	Unlock ₹1.5 L/yr - ₹8 L/yr 19% more
Wipro Customer Service Associate Salary 0 - 5 years exp. (332 salaries)	Unlock ₹1.2 L/yr - ₹4.6 L/yr 7% more
HCLTech Customer Service Associate Salary 0 - 3 years exp. (46 salaries)	Unlock ₹1.4 L/yr - ₹4.5 L/yr 2% less
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	Unlock ₹0.9 L/yr - ₹7.8 L/yr 72% more	13 job openings
IBM Customer Service Associate Salary 1 - 4 years exp. (6 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr 5% more
Tech Mahindra Customer Service Associate Salary 0 - 6 years exp. (4k salaries)	Unlock ₹1 L/yr - ₹5 L/yr 6% more	1 job opening
Genpact Customer Service Associate Salary 0 - 5 years exp. (91 salaries)	Unlock ₹1.5 L/yr - ₹4.7 L/yr 22% more	11 job openings
Reliance Retail Customer Service Associate Salary 0 - 6 years exp. (546 salaries)	Unlock ₹0.7 L/yr - ₹3.7 L/yr 27% less
Marks & Spencer Customer Service Associate Salary 0 - 8 years exp. (229 salaries)	Unlock ₹2.6 L/yr - ₹4 L/yr 20% more
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MedPlus Customer Service Associate Salary 0 - 4 years exp. (58 salaries)	Unlock ₹1 L/yr - ₹3.2 L/yr 39% less
Shoppers Stop Customer Service Associate Salary 0 - 6 years exp. (53 salaries)	Unlock ₹1.2 L/yr - ₹3.6 L/yr 3% less
Fabindia Customer Service Associate Salary 0 - 7 years exp. (41 salaries)	Unlock ₹1.5 L/yr - ₹3.2 L/yr 13% less
V-Mart Customer Service Associate Salary 0 - 5 years exp. (35 salaries)	Unlock ₹0.9 L/yr - ₹2 L/yr 55% less
Future Group Customer Service Associate Salary 1 - 7 years exp. (33 salaries)	Unlock ₹0.7 L/yr - ₹2.5 L/yr 26% less
Spencer's Retail Customer Service Associate Salary 0 - 4 years exp. (20 salaries)	Unlock ₹1 L/yr - ₹2.4 L/yr 45% less
Lifestyle Customer Service Associate Salary 1 - 6 years exp. (17 salaries)	Unlock ₹1.2 L/yr - ₹2.4 L/yr 31% less
Reliance Digital Customer Service Associate Salary 1 - 4 years exp. (13 salaries)	Unlock ₹0.8 L/yr - ₹4.1 L/yr 23% less
Metro Cash & Carry Customer Service Associate Salary 1 - 6 years exp. (13 salaries)	Unlock ₹1.3 L/yr - ₹2.2 L/yr 33% less

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Customer Service Associate salary at Croma ranges between ₹1.4 Lakh to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 84 latest salaries received from various employees of Croma.

Latest annual salaries shared by Croma Customer Service Associate

2d ago

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4 years exp.

1mo ago

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4 years exp.

1mo ago

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4 years exp.

2mo ago

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2 years exp.

3mo ago

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2 years exp.

3mo ago

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3 years exp.

6mo ago

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1 year exp.

6mo ago

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4 years exp.

7mo ago

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6 years exp.

7mo ago

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1 year exp.

Experience wise Croma Customer Service Associate salaries

Last Updated: 5 Mar 2025

Experience	Avg Annual Salary
Fresher (8 salaries)	Unlock ₹1.8 L/yr - ₹2.9 L/yr
1 year (10 salaries)	Unlock ₹1.5 L/yr - ₹3 L/yr
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2 years (9 salaries)	Unlock ₹1.5 L/yr - ₹3 L/yr
3 years (18 salaries)	Unlock ₹1.4 L/yr - ₹4 L/yr
4 years (18 salaries)	Unlock ₹1.7 L/yr - ₹4 L/yr
5 years (11 salaries)	Unlock ₹1.8 L/yr - ₹4 L/yr
6 years (10 salaries)	Unlock ₹1.8 L/yr - ₹4.2 L/yr

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Similar Designation salaries in Croma

Customer Support Associate Salary

(5 salaries)

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₹2.35 L/yr - ₹3.1 L/yr

Customer Service Officer Salary

(6 salaries)

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₹2.5 L/yr - ₹3.5 L/yr

Customer Service Executive Salary

(209 salaries)

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₹1.05 L/yr - ₹4 L/yr

Customer Service Manager Salary

(43 salaries)

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₹1.9 L/yr - ₹8.94 L/yr

Customer Service Representative Salary

(35 salaries)

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₹1.6 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(11 salaries)

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₹1.5 L/yr - ₹4.25 L/yr

Senior Associate Salary

(21 salaries)

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₹5.1 L/yr - ₹9.1 L/yr

Customer Support Executive Salary

(21 salaries)

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₹2.15 L/yr - ₹5.5 L/yr

Process Associate Salary

(AmbitionBox Estimate)

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₹3.4 L/yr - ₹4.4 L/yr

Senior Customer Service Executive Salary

(5 salaries)

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₹2 L/yr - ₹3 L/yr

Top skills at Croma for Customer Service Associate

Customer Service Inbound Process cse csa D bpo voice process Contact Center Domestic BPO outbound process call center

Salary related reviews for Croma

3.3

Rated by 27 employees for salary & benefits

Sales Executive in New Delhi

Full Time

Merchandising, Retail & eCommerce Department

2.0

• posted on 19 Nov 2024

1.0

for Salary and Benefits

Likes

...e and they are not good on this platform because there is to much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you

Dislikes

Please read above mentioned

Salary - Bad

+4 more

Sales Executive in Vasco Da Gama

Full Time

Sales & Business Development Department

1.0

• posted on 28 Sep 2024

1.0

for Salary and Benefits

Likes

It's good only for customer not for staff

Dislikes

Too much mental stress less pay continuously cost cutting many left the job switched to other companies for last 2 year only 300rs increment more than mentioned working hours and multi job roles you have to do everytime manager threatens if we don't do it than he will fire or issue warning letter work culture is too bad.

Salary - Bad

+5 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Other Department

5.0

• posted on 23 Aug 2022

1.0

for Salary and Benefits

Likes

It Head ache job.

Job security - Excellent

Dislikes

No salary increment. Freshers are paid more salary than the experienced ones. Appraisals are like 500/- to 2500/- per year depending upon who plays best politics in it. Daily Sales pressure will be there from managers.

Salary - Bad

+4 more

Customer Service Executive in Hyderabad / Secunderabad

Other Department

5.0

• posted on 21 Aug 2021

3.0

for Salary and Benefits

Likes

I like the most with the company are culture and their respective mania at all kind of positions. And a guy also can improve at various stages, simply am happy.

Skill development - Excellent

+3 more

Dislikes

Any employee can work for the salary and annual increments i dislike these two categories.

Promotions - Poor

Customer Service Executive in New Delhi

Other Department

5.0

• posted on 08 Aug 2020

5.0

for Salary and Benefits

Likes

...work for a company like Infiniti retail..in pandemic they withstand with us ..they provide our salary on time without a delay ..and till now for our safety they ask us to report store on alternate days for maintain distance on store floor ..

Salary - Excellent

+6 more

Dislikes

No dislikes

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in... read more

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Croma Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Croma?

Customer Service Associate salary at Croma in India ranges between ₹1.4 Lakhs to ₹4.2 Lakhs for less than 1 year of experience to 6 years. According to our estimates it is 9% less than the average Customer Service Associate Salary in India. Salary estimates are based on 84 latest salaries received from various employees of Croma India.

How does the salary of a Customer Service Associate at Croma India compare with the average salary range for this job?

The average salary of a Customer Service Associate at Croma is 9% less than the average salary of a Customer Service Associate in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Associate at Croma?

Customer Service, Inbound Process, cse, csa and D are some of the popular skills required to work as a Customer Service Associate at Croma India.

Which similar companies are paying more than Croma to a Customer Service Associate in India?

Walmart Customer Service Associate Salary - ₹1.3 Lakhs to ₹7.3 Lakhs per year
Accenture Customer Service Associate Salary - ₹0.9 Lakhs to ₹7.8 Lakhs per year
IKEA Customer Service Associate Salary - ₹2.5 Lakhs to ₹4.9 Lakhs per year
Amazon Customer Service Associate Salary - ₹0.6 Lakhs to ₹6.8 Lakhs per year
Tata Group Customer Service Associate Salary - ₹2.8 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Customer Service Associate in companies similar to Croma in India?

Genpact Customer Service Associate Salary - ₹1.5 Lakhs to ₹4.7 Lakhs per year
Marks & Spencer Customer Service Associate Salary - ₹2.6 Lakhs to ₹4.0 Lakhs per year
TCS Customer Service Associate Salary - ₹1.5 Lakhs to ₹8.0 Lakhs per year
Aditya Birla Group Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.0 Lakhs per year
Wipro Customer Service Associate Salary - ₹1.2 Lakhs to ₹4.6 Lakhs per year

What is the estimated take home salary of a Customer Service Associate at Croma in India?

The estimated take-home salary of a Customer Service Associate at Croma ranges between ₹18,940 per month to ₹20,619 per month in India. The take-home salary calculation is based on the average Croma Customer Service Associate salary in India which ranges between ₹1.4 Lakhs to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Associate at Croma?

According to AmbitionBox, 55% of the Croma Customer Service Associates reported a notice period of 15 days or less, 37% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 60 responses on AmbitionBox in last 2 years.

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Croma Customer Service Associate Salaries by Location

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Croma Customer Service Associate Salaries

Croma Customer Service Associate salary in India ranges between ₹1.4 Lakh to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 84 Croma latest salaries received from various employees of Croma.

Croma Customer Service Associate salaries in India (Updated 2025)

Companies similar to Croma for Customer Service Associate

Latest annual salaries shared by Croma Customer Service Associate

Experience wise Croma Customer Service Associate salaries

Similar Designation salaries in Croma

Top skills at Croma for Customer Service Associate

Salary related reviews for Croma

Sales Executive in New Delhi

Sales Executive in Vasco Da Gama

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Executive in Hyderabad / Secunderabad

Customer Service Executive in New Delhi

Croma Customer Service Associate Salary FAQs

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Croma Customer Service Associate Salaries by Location