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Croma Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 6 years exp.
₹1.4 Lakh - ₹4.2 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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10% less than the average Customer Service Associate Salary in Retail Companies for 0 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
0 - 6 years exp. (28 salaries)
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₹1.8 L/yr - ₹4 L/yr

Sales & Business Development
Customer Service Associate Salary
0 - 6 years exp. (18 salaries)
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₹1.9 L/yr - ₹4 L/yr

CSR & Social Service
Customer Service Associate Salary
1 - 4 years exp. (3 salaries)
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₹2.5 L/yr - ₹2.7 L/yr

Food, Beverage & Hospitality
Customer Service Associate Salary
0 - 5 years exp. (3 salaries)
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₹2.7 L/yr - ₹2.9 L/yr

Finance & Accounting
Customer Service Associate Salary
1 - 2 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3 L/yr

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Last Updated: 30 Mar 2025

Companies similar to Croma for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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₹2.5 L/yr - ₹4 L/yr

arrow icon 21% more
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MedPlus Customer Service Associate Salary

0 - 4 years exp. (59 salaries)

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₹1 L/yr - ₹3.2 L/yr

arrow icon 37% less
1 job opening
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₹1.2 L/yr - ₹3.6 L/yr

arrow icon 2% less
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Fabindia Customer Service Associate Salary

0 - 7 years exp. (41 salaries)

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₹1.5 L/yr - ₹3.2 L/yr

arrow icon 12% less
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V-Mart Customer Service Associate Salary

0 - 5 years exp. (35 salaries)

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₹0.9 L/yr - ₹2 L/yr

arrow icon 53% less
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₹0.7 L/yr - ₹2.5 L/yr

arrow icon 25% less
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Lifestyle Customer Service Associate Salary

1 - 6 years exp. (17 salaries)

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₹1.2 L/yr - ₹2.4 L/yr

arrow icon 30% less
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₹1.3 L/yr - ₹4.1 L/yr

arrow icon 22% less
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₹1.3 L/yr - ₹2.2 L/yr

arrow icon 32% less
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IKEA Customer Service Associate Salary

1 - 5 years exp. (12 salaries)

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₹2.5 L/yr - ₹4.9 L/yr

arrow icon 42% more
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DMart Customer Service Associate Salary

0 - 7 years exp. (8 salaries)

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₹1.2 L/yr - ₹3.5 L/yr

arrow icon 36% less
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Walmart Customer Service Associate Salary

1 - 4 years exp. (7 salaries)

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₹1.1 L/yr - ₹7.1 L/yr

arrow icon 123% more
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₹1.7 L/yr - ₹3.8 L/yr

arrow icon 7% more
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₹1.4 L/yr - ₹2.2 L/yr

arrow icon 33% less
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₹1.7 L/yr - ₹2.5 L/yr

arrow icon 16% less
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₹2 L/yr - ₹3 L/yr

arrow icon 7% less
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Decathlon Customer Service Associate Salary

0 - 4 years exp. (3 salaries)

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₹2 L/yr - ₹13.1 L/yr

arrow icon 119% more
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Target Customer Service Associate Salary

0 - 2 years exp. (3 salaries)

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₹2.2 L/yr - ₹2.8 L/yr

arrow icon 11% less
Customer Service Associate salary at Croma ranges between ₹1.4 Lakh to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 85 latest salaries received from various employees of Croma.

Latest annual salaries shared by Croma Customer Service Associate

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Experience wise Croma Customer Service Associate salaries

Last Updated: 30 Mar 2025

Experience Avg Annual Salary
Fresher  (8 salaries)

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₹1.8 L/yr - ₹2.9 L/yr
1 year  (10 salaries)

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₹1.5 L/yr - ₹3 L/yr
2 years  (9 salaries)

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₹1.5 L/yr - ₹3 L/yr
3 years  (18 salaries)

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₹1.4 L/yr - ₹4 L/yr
4 years  (18 salaries)

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₹1.7 L/yr - ₹4 L/yr
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Similar Designation salaries in Croma

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₹1.75 L/yr - ₹4 L/yr
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₹2.5 L/yr - ₹3.5 L/yr
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₹1.5 L/yr - ₹4 L/yr
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₹1.9 L/yr - ₹8.7 L/yr
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₹1.6 L/yr - ₹3.5 L/yr
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₹1.5 L/yr - ₹4.25 L/yr
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₹5.1 L/yr - ₹9.1 L/yr
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₹2.15 L/yr - ₹5.5 L/yr
Process Associate Salary
(AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr
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₹2 L/yr - ₹3 L/yr

Top skills at Croma for Customer Service Associate

Customer Service Inbound Process cse csa D bpo voice process Contact Center Domestic BPO outbound process call center

Salary related reviews for Croma

3.5

Rated by 28 employees for salary & benefits

Full Time

 · 

Merchandising, Retail & eCommerce Department

2.0
  •  posted on 19 Nov 2024

1.0
 for  Salary and Benefits

Likes

...e and they are not good on this platform because there is to much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you

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Dislikes

Please read above mentioned

  • Salary - Bad
  • +4 more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 28 Sep 2024

1.0
 for  Salary and Benefits

Likes

It's good only for customer not for staff

Dislikes

Too much mental stress less pay continuously cost cutting many left the job switched to other companies for last 2 year only 300rs increment more than mentioned working hours and multi job roles you have to do everytime manager threatens if we don't do it than he will fire or issue warning letter work culture is too bad.

read more
  • Salary - Bad
  • +5 more

Full Time

 · 

Other Department

5.0
  •  posted on 23 Aug 2022

1.0
 for  Salary and Benefits

Likes

It Head ache job.

  • Job security - Excellent

Dislikes

No salary increment. Freshers are paid more salary than the experienced ones. Appraisals are like 500/- to 2500/- per year depending upon who plays best politics in it. Daily Sales pressure will be there from managers.

read more
  • Salary - Bad
  • +4 more

Other Department

5.0
  •  posted on 21 Aug 2021

3.0
 for  Salary and Benefits

Likes

I like the most with the company are culture and their respective mania at all kind of positions. And a guy also can improve at various stages, simply am happy.

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  • Skill development - Excellent
  • +3 more

Dislikes

Any employee can work for the salary and annual increments i dislike these two categories.

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  • Promotions - Poor

Other Department

5.0
  •  posted on 08 Aug 2020

5.0
 for  Salary and Benefits

Likes

...work for a company like Infiniti retail..in pandemic they withstand with us ..they provide our salary on time without a delay ..and till now for our safety they ask us to report store on alternate days for maintain distance on store floor ..

read more
  • Salary - Excellent
  • +6 more

Dislikes

No dislikes

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Croma Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Croma ?
The average salary of a Customer Service Associate at Croma in India typically ranges from ₹1.4 Lakhs to ₹4.2 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Customer Service Associate at Croma earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Customer Service Associate Salaries at Croma can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ Croma employees in India.
What is the estimated take home salary of a Customer Service Associate at Croma in India?
The estimated take-home salary of a Customer Service Associate at Croma in India typically ranges from ₹18,720 to ₹20,402 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of Croma. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Associate at Croma ?
To be a Customer Service Associate at Croma in india, the key skills required include:

  • - Customer Service
  • - Inbound Process
  • - cse
  • - csa
  • - D

These skills are highly valued at Croma and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Croma for Customer Service Associate in India?
Walmart ₹1.1 Lakhs to ₹7.1 Lakhs per year
Decathlon ₹2.0 Lakhs to ₹13.1 Lakhs per year
IKEA ₹2.5 Lakhs to ₹4.9 Lakhs per year
Marks & Spencer ₹2.5 Lakhs to ₹4.0 Lakhs per year
Vijay Sales ₹1.7 Lakhs to ₹3.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Croma, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Croma in India?
The salary of a Customer Service Associate at companies similar to Croma in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Shoppers Stop ₹1.2 Lakhs to ₹3.6 Lakhs per year
Ratnadeep Retail ₹2.0 Lakhs to ₹3.0 Lakhs per year
Target ₹2.2 Lakhs to ₹2.8 Lakhs per year
Fabindia ₹1.5 Lakhs to ₹3.2 Lakhs per year
Landmark Group ₹1.7 Lakhs to ₹2.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Croma in India?
The salary growth for a Customer Service Associate at Croma depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Croma:

Experience Average Salary Range
Fresher ₹1.8 Lakhs to ₹2.9 Lakhs per year
1 year ₹1.5 Lakhs to ₹3.0 Lakhs per year
2 years ₹1.5 Lakhs to ₹3.0 Lakhs per year
3 years ₹1.4 Lakhs to ₹4.0 Lakhs per year
and so on.

Tell us how to improve this page.

Croma Customer Service Associate salary in India ranges between ₹1.4 Lakh to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 85 Croma latest salaries received from various employees of Croma.