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Croma Customer Service Executive salaries in India (Updated 2025)

Annual salary range
2 - 10 years exp.
₹1.3 Lakh - ₹4 Lakhs
Salary of majority employees
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11% less than the average Customer Service Executive Salary in Retail Companies for 2 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Executive Salary
2 - 10 years exp. (79 salaries)
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₹1.3 L/yr - ₹3.9 L/yr

Sales & Business Development
Customer Service Executive Salary
2 - 8 years exp. (38 salaries)
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₹1.8 L/yr - ₹4 L/yr

Marketing & Communication
Customer Service Executive Salary
2 - 7 years exp. (7 salaries)
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₹1.7 L/yr - ₹3.6 L/yr

Administration & Facilities
Customer Service Executive Salary
3 - 6 years exp. (7 salaries)
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₹1.3 L/yr - ₹3 L/yr

Human Resources
Customer Service Executive Salary
3 - 6 years exp. (6 salaries)
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₹1.7 L/yr - ₹3 L/yr

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Last Updated: 14 Mar 2025

Companies similar to Croma for Customer Service Executive

Company name Avg Annual Salary Open Jobs
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Amazon Customer Service Executive Salary

0 - 6 years exp. (1.9k salaries)

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₹1 L/yr - ₹8 L/yr

arrow icon 30% more
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Flipkart Customer Service Executive Salary

0 - 5 years exp. (249 salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 1% more
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TCS Customer Service Executive Salary

0 - 9 years exp. (444 salaries)

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₹1 L/yr - ₹7.5 L/yr

arrow icon 31% more
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Infosys Customer Service Executive Salary

0 - 5 years exp. (25 salaries)

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₹1.8 L/yr - ₹4.5 L/yr

arrow icon 14% more
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Wipro Customer Service Executive Salary

0 - 6 years exp. (452 salaries)

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₹0.6 L/yr - ₹5 L/yr

arrow icon 15% more
28 job openings
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Accenture Customer Service Executive Salary

0 - 8 years exp. (815 salaries)

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₹1.2 L/yr - ₹7.5 L/yr

arrow icon 84% more
9 job openings
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HCLTech Customer Service Executive Salary

1 - 6 years exp. (215 salaries)

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₹1.5 L/yr - ₹4.5 L/yr

arrow icon 2% less
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Tech Mahindra Customer Service Executive Salary

0 - 6 years exp. (3.4k salaries)

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₹1 L/yr - ₹5 L/yr

arrow icon 11% more
2 job openings
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Genpact Customer Service Executive Salary

0 - 5 years exp. (122 salaries)

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₹1.7 L/yr - ₹5.5 L/yr

arrow icon 25% more
3 job openings
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IBM Customer Service Executive Salary

0 - 8 years exp. (36 salaries)

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₹1.7 L/yr - ₹5.6 L/yr

arrow icon 19% more
View all
Customer Service Executive salary at Croma ranges between ₹1.3 Lakh to ₹4 Lakhs per year for employees with experience between 2 years to 10 years. Salary estimates are based on 217 latest salaries received from various employees of Croma.

Latest annual salaries shared by Croma Customer Service Executive

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Experience wise Croma Customer Service Executive salaries

Last Updated: 14 Mar 2025

Experience Avg Annual Salary
2 years  (44 salaries)

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₹1.4 L/yr - ₹3.6 L/yr
3 years  (38 salaries)

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₹1.3 L/yr - ₹3.6 L/yr
4 years  (39 salaries)

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₹1.5 L/yr - ₹4 L/yr
5 years  (38 salaries)

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₹1.3 L/yr - ₹3.7 L/yr
6 years  (29 salaries)

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₹1.9 L/yr - ₹4 L/yr
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Croma Customer Service Executive Salary and Career Growth

From

To

Customer Service Executive

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2 - 10 years exp.

Operations Manager

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7 - 15 years exp.

Customer Service Executive

2 - 10 years exp.
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Assistant Department Manager

5 - 13 years exp.
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arrow icon 65% hike

Assistant Store Manager

0 - 14 years exp.
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arrow icon 50% hike

From

To

Customer Service Executive

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2 - 10 years exp.

Cluster Manager

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12 - 20 years exp.

From

To

Customer Service Executive

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2 - 10 years exp.

Senior Store Manager

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11 - 18 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Croma

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₹1.5 L/yr - ₹4.25 L/yr
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₹2.15 L/yr - ₹5.5 L/yr
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₹2 L/yr - ₹3 L/yr
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₹1.44 L/yr - ₹4.2 L/yr
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₹2.5 L/yr - ₹3.5 L/yr
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₹1.6 L/yr - ₹3.5 L/yr
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₹1.9 L/yr - ₹8.94 L/yr
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₹1.75 L/yr - ₹4 L/yr
Sales Executive Salary
(205 salaries)
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₹1.25 L/yr - ₹4.8 L/yr
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₹2.3 L/yr - ₹3.5 L/yr

Top skills at Croma for Customer Service Executive

Customer Service Customer Service Customer Care Customer Handling customer care Complaint Handling Customer Relationship customer support Handling Customer Queries Customer Support Customer Handling Customer Relationship Inbound Customer Service Complaint Handling

Salary related reviews for Croma

3.2

Rated by 111 employees for salary & benefits

Full Time

 · 

Other Department

5.0
  •  posted on 23 Aug 2022

1.0
 for  Salary and Benefits

Likes

It Head ache job.

  • Job security - Excellent

Dislikes

No salary increment. Freshers are paid more salary than the experienced ones. Appraisals are like 500/- to 2500/- per year depending upon who plays best politics in it. Daily Sales pressure will be there from managers.

read more
  • Salary - Bad
  • +4 more

Other Department

5.0
  •  posted on 21 Aug 2021

3.0
 for  Salary and Benefits

Likes

I like the most with the company are culture and their respective mania at all kind of positions. And a guy also can improve at various stages, simply am happy.

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  • Skill development - Excellent
  • +3 more

Dislikes

Any employee can work for the salary and annual increments i dislike these two categories.

read more
  • Promotions - Poor

Other Department

5.0
  •  posted on 08 Aug 2020

5.0
 for  Salary and Benefits

Likes

...work for a company like Infiniti retail..in pandemic they withstand with us ..they provide our salary on time without a delay ..and till now for our safety they ask us to report store on alternate days for maintain distance on store floor ..

read more
  • Salary - Excellent
  • +6 more

Dislikes

No dislikes

Merchandising, Retail & eCommerce Department

5.0
  •  posted on 28 Oct 2019

3.0
 for  Salary and Benefits

Likes

I love to work at infiniti retail. It's really nice and I know can't any job like infiniti retail (croma).

  • Skill development - Excellent
  • +4 more

Dislikes

Compensation is decent, but growth is slow. Managers do not value an individuals' unique strengths, which is why I have to take back my suggestions most of the time. I do receive appreciation from my clients, but they mostly go unnoticed during my mid-year appraisals.

read more
  • Promotions - Bad

Full Time

 · 

Merchandising, Retail & eCommerce Department

2.0
  •  posted on 19 Nov 2024

1.0
 for  Salary and Benefits

Likes

...e and they are not good on this platform because there is to much prices issues. I tell you one thing if you are a customer and you select a Washing machine and told them the croma staff that give me a best discount i want this and you talk to your manager that customer want a discount and you now what he said his firt word is there any warrant yes or no if you say i have pich him warranty and he is not interested to take warranty so your manager didn't give you best price most of the time because he has pressurised with store manager and store manager pressurised with the cluster manager so this is not a way of selling products if customer need a warranty so he will Definitely take it and if you pressurised him to take warranty so he fells uncomfortable and he will left to your store and he will not coming again Definitely So please please make it on a proper manner way and please respect your staff and incrise ther salaries because they cany service on that much salary If i tell you that you are join croma as a sales staff and your salary is fresher 11500 and experience 16500 could you service in a month because your personal pocket money i thing 5000 minimum what salary you provide to your family your house retn 5000 your electricity bill 1300 and your rasion bill 5000 minimum and if in your family member have any illness or other problems so you can not manage your life is going to hell so please incrise croma staff salary Atlisit 24500 please guise try to understand. Thank you

read more

Dislikes

Please read above mentioned

  • Salary - Bad
  • +4 more
see more salary related reviews

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Croma Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Croma ?
The average salary of a Customer Service Executive at Croma in India typically ranges from ₹1.3 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 2 years to 10 years).

The top 10% of Customer Service Executive at Croma earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Service Executive Salaries at Croma can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 200+ Croma employees in India.
What is the estimated take home salary of a Customer Service Executive at Croma in India?
The estimated take-home salary of a Customer Service Executive at Croma in India typically ranges from ₹19,127 to ₹20,803 per month. This is based on the average salary range of ₹1.3 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 2 years to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 200+ salaries received from various employees of Croma. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Executive at Croma ?
To be a Customer Service Executive at Croma in india, the key skills required include:

  • - Customer Service
  • - Customer Service
  • - Customer Care
  • - Customer Handling
  • - customer care

These skills are highly valued at Croma and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Croma for Customer Service Executive in India?
Accenture ₹1.2 Lakhs to ₹7.5 Lakhs per year
IKEA ₹2.3 Lakhs to ₹4.5 Lakhs per year
TCS ₹1.0 Lakhs to ₹7.5 Lakhs per year
Amazon ₹1.0 Lakhs to ₹8.0 Lakhs per year
Tata Group ₹1.6 Lakhs to ₹8.2 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Croma, depending on the role and experience level.
What is the salary of a Customer Service Executive in companies similar to Croma in India?
The salary of a Customer Service Executive at companies similar to Croma in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Genpact ₹1.7 Lakhs to ₹5.5 Lakhs per year
Marks & Spencer ₹2.5 Lakhs to ₹3.9 Lakhs per year
LuLu Group International ₹1.0 Lakhs to ₹6.0 Lakhs per year
IBM ₹1.7 Lakhs to ₹5.6 Lakhs per year
Wipro ₹0.6 Lakhs to ₹5.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Executive at Croma in India?
The salary growth for a Customer Service Executive at Croma depends on factors such as experience, performance, and promotions. On average, a Customer Service Executive can expect the following growth trajectory at Croma:

Experience Average Salary Range
2 years ₹1.4 Lakhs to ₹3.6 Lakhs per year
3 years ₹1.3 Lakhs to ₹3.6 Lakhs per year
4 years ₹1.5 Lakhs to ₹4.0 Lakhs per year
5 years ₹1.3 Lakhs to ₹3.7 Lakhs per year
and so on.

Tell us how to improve this page.

Croma Customer Service Executive salary in India ranges between ₹1.3 Lakh to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 217 Croma latest salaries received from various employees of Croma.