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4.0

based on 2.4k Reviews

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Croma Customer Service Executive Reviews

Updated 5 Feb, 2025
Overall Rating
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3.9/5
based on 110 reviews

Rating distribution

Category Ratings

4.2

Job security

4.0

Skill development

3.7

Company culture

3.7

Work-life balance

3.4

Work satisfaction

3.2

Salary

2.9

Promotions

What employees say about Croma?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Rotational Shift

Rotational Shift

45% employees reported

Flexible timing

Flexible timing

53% employees reported

No travel

No travel

57% employees reported

View more detailed insights

Gender based rating

4.5
female

Rated by Women

32 reviews

3.6
male

Rated by Men

69 reviews

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Top Mentions in Croma Customer Service Executive Reviews

110 reviews found

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Career Growth
2w (edited)
a transformation expert phd corporate strategy professional
What are the biggest lessons you have learned in the corporate world?
_Lessons Learned from 1.3 Years of Remote Work_ 1. Separate friendship and professional work to maintain professionalism. 2. Keep career decisions and sensitive information confidential. 3. Avoid procrastination by staying focused on goals and prioritizing tasks. 4. Focus on personal growth, rather than comparing yourself to others. 5. Set clear boundaries and prioritize tasks to maintain productivity. 6. Maintain a polite and friendly demeanor, even in virtual interactions. 7. Use video conferencing tools to stay connected with colleagues. 8. Prioritize integrity by delivering high-quality work. 9. Take ownership of your career by setting goals and seeking feedback. 10. Establish clear expectations with colleagues and managers. 11. Celebrate achievements and recognize progress to stay motivated. By applying these lessons, I've been able to thrive in a remote work environment.
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More about working at Croma
golden leaf award

#4 Best Mid-Sized Company

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#1 Best Mid-Sized Retail Company - 2021

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People also ask about Croma's Customer Service Executives

Is Croma a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 110 employee reviews, it's clear that most customer service executives have an average experience working at Croma. Job security holds the highest rating at 4.2, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Croma pay their Customer Service Executives well?
According to AmbitionBox reviews, Croma customer service executives rate their salary and benefits at 3.2 out of 5, based on 110 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma's customer service executives salaries here and to read reviews specifically about salary and benefits at Croma for customer service executives, click here .
How is the work culture at Croma for Customer Service Executives?
Work culture at Croma for customer service executives is rated 3.7 out of 5 by 110 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Croma for customer service executives, click here .
How is the job security at Croma for Customer Service Executives?
Based on 110 reviews on AmbitionBox, Croma's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Croma, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Croma for customer service executives, click here .
Is work from home available to Customer Service Executives at Croma?
According to AmbitionBox, 9% of Croma's customer service executives work from home permanently, 91% work from the office, and undefined% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.

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Croma Customer Service Executive Reviews by Locations

Croma Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 110 Croma reviews submitted by Croma employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Croma is the right company for you. 45% of employees reported the working da...ys at Croma as Rotational Shift. 53% employees reported the work timings at Croma as Flexible timing. Read more
Join Croma A Tata Enterprise
Croma Customer Service Executive Salary
based on 237 salaries
₹1.1 L/yr - ₹4 L/yr
15% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for Croma Customer Service Executive
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
14 total responses
degree
Professional degree assistance
4 total responses
retirement
Retirement benefits
0 total responses
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