Croma is rated
3.9 out of 5 stars on
AmbitionBox, based on 110 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Croma is rated
3.9 out of 5 stars on
AmbitionBox, based on 110 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Croma Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
110 reviews found
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Popular
Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Dec 2024
Likes
Nothing
Dislikes
The entire hr department commit wrong details to there employees
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Jalandhar
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Nov 2024
Likes
Everything. Support for staff.
No transparency
Dislikes
Nothing, something happened in every organisation
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Enterprise & B2B Sales Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 25 Jun 2024
Likes
Nothing to say about croma
Dislikes
Nothing to say about croma
Customer Service Executive in
Bangalore Rural
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 19 Jun 2024
Likes
Skill development and learning
Dislikes
Nothing
Customer Service Executive in
Dewas
Full Time
·
Retail & B2C Sales Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 20 May 2024
Likes
WEEK OFF AND HALF DAY
Dislikes
NOT FULLFILLING COMMITMENT
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Chennai
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 Mar 2024
Likes
That was a great time working with croma. I learned how to handle critical situation that helps to improving my self esteem.
Dislikes
Salary low
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Goa
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Apr 2024
Likes
It belongs to Shri Ratan Tata.
Dislikes
Internal politics and favouritism is prevalent, no respect for certain people. Be in good books of any manager and rest everything is managed.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Feb 2024
Likes
Nice place to work and good culture
Dislikes
There is no proper increments and employee benefits
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Pune
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Jan 2024
Likes
lots of products having incentives
Dislikes
high pressure in last 2023 year and also the process of TATA is not handling the company worst
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
COMPUTING Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Aug 2023
Likes
One Thing really best They Give Training About new launched products
And incentives slab are quite impressive Job Getting Secure After a year
Dislikes
Always Protect Against Wrong People
Only Matter Sales Nothing Else
Old Employees Are Getting To Much Annoying
They think they Gonna Loose their Jobs Because of New Staff And Incentives As Well
Management Are Worse than Any other Company
Customer Service Executive in
Lucknow
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 02 Feb 2024
Likes
Work
Dislikes
We are not like anything here
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Retail Store Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 20 Nov 2023
Likes
Yes i like to work because job secure here
And treat all employees equally.
But due to veryless salary not comfortable
Dislikes
Salaries not reasonable n work pressure is more
Customer Service Executive in
Mehsana
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 23 Nov 2023
Likes
Head and support not well
Dislikes
Support team and head team
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Lucknow
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 14 Jul 2023
Likes
Job Security is good but training period is too long
Dislikes
Work culture is good but it's depends on your store management
People also ask about Croma's Customer Service Executives
Is Croma a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 110 employee reviews, it's clear that most customer service executives have an average experience working at Croma. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Croma pay their Customer Service Executives well?
According to AmbitionBox reviews, Croma customer service executives rate their salary and benefits at 3.2 out of 5, based on 110 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma's customer service executives salaries here and to read reviews specifically about salary and benefits at Croma for customer service executives, click here.
How is the work culture at Croma for Customer Service Executives?
Work culture at Croma for customer service executives is rated 3.7 out of 5 by 110 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Croma for customer service executives, click here.
How is the job security at Croma for Customer Service Executives?
Based on 110 reviews on AmbitionBox, Croma's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Croma, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Croma for customer service executives, click here.
Is work from home available to Customer Service Executives at Croma?
According to AmbitionBox, 8% of Croma's customer service executives work from home permanently, 92% work from the office, and undefined% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Croma for customer service executives, click here.
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Croma Customer Service Executive Reviews by Locations