Premium Employer

i

This company page is being actively managed by Croma Team. If you also belong to the team, you can get access from here

Croma Verified Tick

Compare button icon Compare button icon Compare
4.0

based on 2.3k Reviews

Filter reviews by

Croma Customer Service Executive Reviews

based on 110 reviews
Updated 18 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Skill development

3.7

Company culture

3.6

Work-Life balance

3.4

Work Satisfaction

3.2

Salary & Benefits

2.9

Promotions/Appraisal

Top Mentions in Croma Customer Service Executive Reviews

110 reviews found

Sort by: Popular

Similar companies for Customer Service Executive

View All
Reliance Retail Reviews
4.2
 • 73 Reviews
Tata Group Reviews
5.0
 • 6 Reviews
Aditya Birla Group Reviews
5.0
 • 5 Reviews
Future Group Reviews
3.8
 • 23 Reviews
Spencer's Retail Reviews
4.3
 • 6 Reviews
Shoppers Stop Reviews
4.0
 • 26 Reviews
V-Mart Reviews
3.8
 • 5 Reviews
DMart Reviews
4.7
 • 8 Reviews
Reliance Digital Reviews
4.6
 • 16 Reviews
Titan Company Reviews
3.9
 • 9 Reviews
View more

View More

Logo
You are reading trusted reviews. Keep reading to find out more about Croma.

Discover interview dos and don'ts from real experiences

People also ask about Croma's Customer Service Executives

Is Croma a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 110 employee reviews, it's clear that most customer service executives have an average experience working at Croma. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Croma pay their Customer Service Executives well?
According to AmbitionBox reviews, Croma customer service executives rate their salary and benefits at 3.2 out of 5, based on 110 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma's customer service executives salaries here and to read reviews specifically about salary and benefits at Croma for customer service executives, click here.
How is the work culture at Croma for Customer Service Executives?
Work culture at Croma for customer service executives is rated 3.7 out of 5 by 110 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Croma for customer service executives, click here.
How is the job security at Croma for Customer Service Executives?
Based on 110 reviews on AmbitionBox, Croma's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Croma, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Croma for customer service executives, click here.
Is work from home available to Customer Service Executives at Croma?
According to AmbitionBox, 8% of Croma's customer service executives work from home permanently, 92% work from the office, and undefined% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Croma for customer service executives, click here.

Tell us how to improve this page.

Work Policy for Croma Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 12 reviews in last 6 months

Work from office

Work from office

92%
Permanent work from home

Permanent work from home

8%
Join Croma A Tata Enterprise

Gender Based Ratings for Croma Customer Service Executive

based on 101 reviews
4.5
Rated by 31 Women

Rated 4.2 for Skill Development and 4.1 for Job Security

women
3.6
Rated by 70 Men

Rated 4.1 for Job Security and 3.9 for Skill Development

men

Working Days for Croma Customer Service Executive

based on 110 reviews
Rotational Shift
46%
Other
33%
Monday to Saturday
12%
Alternate Saturday off
5%
Monday to Friday
4%

Work Timings for Croma Customer Service Executive

based on 110 reviews
Flexible timing
Strict (10.30am - 7.30pm)
Strict (10am - 7pm)
53%
10%
6%
31% employees reported other strict timings

Shift Timings for Croma Customer Service Executive

based on 110 reviews
Day shift
100%

Business Travel for Croma Customer Service Executive

based on 110 reviews
No travel
57%
Within city
36%
Within country
7%
Croma Customer Service Executive Salary
based on 237 salaries
₹1.2 L/yr - ₹4.2 L/yr
14% less than the average Customer Service Executive Salary in India
View more details
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
14 total responses
degree
Professional degree assistance
4 total responses
retirement
Retirement benefits
0 total responses
View All
Compare Croma with

Reliance Retail

3.9
Compare

Tata Group

4.3
Compare

Aditya Birla Group

4.1
Compare

Future Group

4.3
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company