Croma is rated
3.9 out of 5 stars on
AmbitionBox, based on 110 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Croma is rated
3.9 out of 5 stars on
AmbitionBox, based on 110 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Croma Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
110 reviews found
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Popular
Customer Service Executive in
Jamnagar
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2024
Likes
Timely promotion programme
Dislikes
Has to take transfer for promotion
No Diwali bonus
Customer Service Executive in
Vadodara
Full Time
·
Strategic Management Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 02 Dec 2023
Likes
Nice and good sop in Infiniti retail ltd
Dislikes
NA
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Gaining for knowledge from attending different types of customers
Dislikes
Salary increment is very poor and growth is very slow
Work Details
Work timings: Strict Timings
Customer Service Executive in
Kalyan / Dombivli
Full Time
·
Facility Management Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 25 Dec 2022
Likes
Time pass company good for fresher
Dislikes
Salary is very less with lots of pressure management is very poor
Work Details
Work policy:
One day week between tuesday to friday
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Ahmedabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Feb 2023
Likes
Everything good
Dislikes
Salary is low
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Surat
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Oct 2023
Likes
Croma care for her employee
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 12 May 2023
Likes
You will gain lots of skills working in croma
Dislikes
Time balance is very bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Kolkata
Full Time
·
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 25 Jun 2022
Likes
Job security & we can learn many things
Dislikes
Mangment, didn't get expected support
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 20 Jan 2024
Likes
Office environment
Dislikes
Team not co ordinate with employees and not helping
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Customer Service Desk Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 23 Aug 2022
Likes
It Head ache job.
Dislikes
No salary increment. Freshers are paid more salary than the experienced ones. Appraisals are like 500/- to 2500/- per year depending upon who plays best politics in it. Daily Sales pressure will be there from managers.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Chandigarh
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2022
Likes
All is well
Dislikes
Overall company is very supportive
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
Mumbai
Full Time
·
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Aug 2023
Likes
Overall very good place to work.. Culture is very good.
Dislikes
You have give atleast 5-6 years to get promotion..
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
People also ask about Croma's Customer Service Executives
Is Croma a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 110 employee reviews, it's clear that most customer service executives have an average experience working at Croma. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Croma pay their Customer Service Executives well?
According to AmbitionBox reviews, Croma customer service executives rate their salary and benefits at 3.2 out of 5, based on 110 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Croma's customer service executives salaries here and to read reviews specifically about salary and benefits at Croma for customer service executives, click here.
How is the work culture at Croma for Customer Service Executives?
Work culture at Croma for customer service executives is rated 3.7 out of 5 by 110 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Croma for customer service executives, click here.
How is the job security at Croma for Customer Service Executives?
Based on 110 reviews on AmbitionBox, Croma's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Croma, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Croma for customer service executives, click here.
Is work from home available to Customer Service Executives at Croma?
According to AmbitionBox, 8% of Croma's customer service executives work from home permanently, 92% work from the office, and undefined% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Croma for customer service executives, click here.
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Croma Customer Service Executive Reviews by Locations