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Engaged Employer

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V-Mart

Compare

based on 1.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Retail Company - 2024

Filter reviews by

V-Mart Customer Service Executive Reviews

based on 5 reviews

Updated 26 Jul, 2023

Overall Rating

3.8/5

How AmbitionBox ratings work?

Category Ratings

3.8

Work-Life balance

3.8

Company culture

3.8

Salary & Benefits

3.7

Job Security

3.7

Work Satisfaction

3.3

Skill development

1.8

Promotions/Appraisal

5 reviews found

Sort by: Popular

Customer Service Executive in Gurgaon / Gurugram

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Jul 2023

Likes

The working environment is good, all manager are very supportive........

Dislikes

All good accept promotion and apresal

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Jharsuguda

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 21 Mar 2022

Likes

I like the company

Dislikes

Company stafff are good or other are not good

Work Details

Good

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Customer Service Executive in Indore

Full Time

·

Sales & Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 03 Dec 2022

Likes

Familier environment

Dislikes

Work Timings

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Executive in New Delhi

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 18 Jun 2020

Likes

i would like to say thanks v mart because when covid-19lockdown the company v mart supporting us .

Dislikes

the work pressure is high and there is no job security

Work Details

My work is slightly challenging . i get to work closely with the customer and it will be a great learning experience for me

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 24 May 2019

Likes

A great company to work for if you don't mind working from home. That gets hard with a great lack of and need of support for the staff. Training given by support staff was excellent and there is a ton of it! They expect a lot from staff. Very fast paced and stressful!

Dislikes

Staff behavior

Work Details

Customer service Repertative

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about V-Mart?

Ask anonymously on communities.

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Customer Service Associate in Lucknow

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

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posted on 06 Dec 2024

Likes

A fix salary in fix 10h time and good job security

Dislikes

They put pressure on us to sell more of their products like smartwatch neckband earbuds and deo

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Kolkata

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posted on 28 May 2024

Likes

None.

Dislikes

It's hard to understand how V-Mart got a top-rated retail company badge. I've never seen a company with such a toxic work culture. In every store, ground-level employees (CSAs) join and leave within one to two months because of abuse from management. HR seems to have no control over the stores. Store managers get abused by RMs and higher-level management, and then they take it out on their CSAs and floor managers. It's a vicious cycle. If a company can't keep employees happy and create a positive environment, it won't last long with so much toxicity. Also, if you work as a daily wage labour, you earn more than what they pay to their CSAs....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Team Lead in Patna

Full Time

·

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

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posted on 18 Nov 2024

Likes

I like this job

Dislikes

No more dis like

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Sales Executive in Bhubaneswar

Full Time

·

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

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Skill Development

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Company Culture

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posted on 07 Nov 2024

Likes

Everything was very excellent

Dislikes

No any idea

Deputy Manager in New Delhi

Full Time

·

Production Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

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posted on 09 Oct 2024

Likes

flexible timing

Dislikes

toxic work culture, micro management, poor work travel support

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Care Executive in Rewa

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Jun 2023

Likes

Best कल्चर and very helpful स्टाफ and सीनियर अधिकारी

Dislikes

Best let groth प्लान

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

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Work Satisfaction

3.0

Salary & Benefits

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posted on 01 Feb 2024

Likes

All good

Dislikes

.. No pros

Deputy Manager in Gurgaon / Gurugram

Full Time

·

Operations, Maintenance & Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 13 Jul 2023

Likes

It’s gives you a sense of job security

Dislikes

Long term benefits to employees is missing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Sales Executive in Jhanjharpur

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

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2.0

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posted on 27 Jun 2023

Likes

Very good

Dislikes

Time is no limits in working hours

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Associate in Patna

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

4.0

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posted on 27 Feb 2023

Likes

Company ka grooming, learning & cleaning

Dislikes

Inside the company store manager & floor manager should apply their own rules towards the staff and consider them as laborers

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Other V-Mart Reviews

Warehouse Manager in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 10 Nov 2024

Likes

Highly Poor & Abusive work culture at Work place as well as at rhe H.O

Dislikes

Entire Management ks highly ABUSIVE & Specially H.R is highly poor l. Specially they don't stand on their commitments at H.O.D level also. H.R head (V.P) is highly poor in approach Specially when employees exit & they don't pay the actual payout which discussed. Employees suffers a lot in chasing to get their money.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Store Visual Merchandiser in Lucknow

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 29 Oct 2024

Likes

V-Mart is a very good place to work and there you get training according to the season and you get to learn a lot there in the store.

Dislikes

I left Vmart because there is no time management.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Store Manager in Lucknow

Full Time

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Retail Store Operations Department

4.0

Overall Rating

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Category Ratings

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Promotions/Appraisal

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posted on 28 Aug 2024

Likes

Have some good learnings.Nothing more then this just do your job..

Dislikes

Promotion process too slow also...there is some pressure also for things.. Company try to make themselves organise but the process for this is too tough.some time you face politics also on zonal label...

Work Details

Work timings: Strict Timings

Retail Store Manager in Patna

Full Time

·

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 20 Jul 2024

Likes

Company is good. Salary on time. But there is parciality by top management. They are treating good with his favourite staff and ignoring such staff whose background is not filled by strong reference.

Dislikes

Upper management are doing parciality and cast based politics are also played here. The manager who had bad communication skills, who had no idea about business, who had no idea how I will revert on mails are highly appreciated. But the guys who is smarty close his all work on time are ignored.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Store Manager in Jaipur

Full Time

·

Retail Store Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 Jul 2024

Likes

There are company provides lodging & fooding to out of station employee. Perk & incentive are Good compared to other companies!!!

Dislikes

Hr policy!!

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Assistant Manager in Muzaffarpur

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 11 Jul 2024

Likes

They will tell you to work 15 hours a day but on the name of fooding and lodging they will keep you hungry whole day.

Dislikes

17 hour to work without food

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Store Operations Manager in Kota

Full Time

·

Retail Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 15 Dec 2024

Dislikes

Work culture is very poor

Senior Store Manager in Patna

Full Time

·

Retail Store Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 15 Dec 2024

Likes

Chances to implement new thinks in retail floor and challenging job

Dislikes

No proper training model for sales representatives level

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Sales Staff in Agra

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

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Category Ratings

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Work Satisfaction

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Work-Life Balance

posted on 13 Dec 2024

Likes

Monthly salary is given on time and the clothes and brands of the mart are quite good

Dislikes

Working hours and salary are not good

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Fmcg Purchaser in Kanpur

Full Time

·

SCM & Logistics Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

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Work Satisfaction

5.0

Salary & Benefits

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posted on 08 Dec 2024

Likes

Timing and timely training

Dislikes

Promotion

Work Details

Work days: Monday to Saturday (Strict Timings)

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V-Mart Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 V-Mart reviews submitted by V-Mart employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if V-Mart is the right company for you. 50% of employees reported the working d...Read more

Home >
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V-Mart Reviews >
V-Mart Customer Service Executive Reviews

Working Days for V-Mart Customer Service Executive

based on 5 reviews

Rotational Shift

50%

Monday to Friday

25%

Other

25%

Work Timings for V-Mart Customer Service Executive

based on 5 reviews

Strict (12pm - 10pm)

Strict (12pm - 10.30pm)

20%

20%

60% employees reported other strict timings

Shift Timings for V-Mart Customer Service Executive

based on 5 reviews

Day shift

100%

Business Travel for V-Mart Customer Service Executive

based on 5 reviews

No travel

60%

Within city

40%

V-Mart Customer Service Executive Salary

based on 6 salaries

₹0.9 L/yr - ₹1.8 L/yr

58% less than the average Customer Service Executive Salary in India

View more details

Employee Benefits for V-Mart Customer Service Executive

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

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4.3

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4.1

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Aditya Birla Fashion and Retail

4.2

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Shoppers Stop

4.1

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