V-Mart is rated
3.2 out of 5 stars on
AmbitionBox, based on 37 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
V-Mart is rated
3.2 out of 5 stars on
AmbitionBox, based on 37 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in V-Mart Customer Service Associate Reviews
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37 reviews found
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Popular
Customer Service Associate in
Lucknow
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 06 Dec 2024
Likes
A fix salary in fix 10h time and good job security
Dislikes
They put pressure on us to sell more of their products like smartwatch neckband earbuds and deo
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 28 May 2024
Likes
None.
Dislikes
It's hard to understand how V-Mart got a top-rated retail company badge. I've never seen a company with such a toxic work culture. In every store, ground-level employees (CSAs) join and leave within one to two months because of abuse from management. HR seems to have no control over the stores. Store managers get abused by RMs and higher-level management, and then they take it out on their CSAs and floor managers. It's a vicious cycle. If a company can't keep employees happy and create a positive environment, it won't last long with so much toxicity. Also, if you work as a daily wage labour, you earn more than what they pay to their CSAs....Read More
Inside the company store manager & floor manager should apply their own rules towards the staff and consider them as laborers
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Deoghar
Full Time
·
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 07 May 2022
Likes
Best knowledge increased with V mart retail, Good standard grooming,
Dislikes
Over time Duty but salary very low
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Orai
Full Time
·
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2022
Likes
Work krne acha lg rha tha par selery issue bahut ho rha tha mene 15 day toh trial krwaya fer joining di first time mene job ki mall or ye sab huaa esi liye mene job chodhi😔
Dislikes
Dislike he
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Lucknow
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 14 Jul 2022
Likes
we can learn in v mart because v mart teach everyone how to work in reatail
Dislikes
CSA SALARY NOT GOOD VERY BAD THEY WORK LATE NIGHT BUT COMPANY NOT THINK ABOUT IT AND Increment is not good timeing is not good for male staff if someone to long distance
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate in
Ujjain
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Dec 2021
Likes
Yes I am very happy i m work in retail sector at vmart
Dislikes
Last year working in Vmart bat without reason not good my appraisal and not salary increase in Vmart
Work Details
Kid's is my section in boy's devisions
Work timings: Strict Timings
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V-Mart.
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Rudrapur
Retail Store Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 09 Mar 2021
Likes
Teammates are supportive and lots of learning ways to growth
Dislikes
Slow career growth in v mart
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Associate in
Lucknow
Service Delivery Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 03 Feb 2022
Likes
Teammates are supportive.
Dislikes
There is a lot of policies and the management doesn't address our issues. Salary is average but career growth is very slow.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Town Hall choumukha pul
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 22 Sep 2020
Likes
Teammates are very supportive but some of management very politics environment are good, all is going well
Customer Service Associate in
Muzaffarnagar
Retail Store Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 11 May 2020
Likes
Salary
Dislikes
Salary
Work Details
No
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 03 Mar 2020
Likes
yha par shikhne ko milta h, job security h, career groth h
Dislikes
salaryy isu h
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Jashanpreetsingh
Jashanpreetsingh Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jul 2020
Likes
Jashanpreetsingh
Dislikes
Jashanpreet Singh
Work Details
Work timings: Strict Timings
Customer Service Associate in
Orai
Retail Store Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 23 Jun 2020
Likes
Management
Dislikes
Timing so high
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Associate
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 30 Oct 2019
Likes
I like weekly training session. Every time there is new topic which i learned from V mart.
Dislikes
I don't like interfernce of old Staff members in my work.
Work Details
I was C.S.A in ladies section under top section
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Associate in
Pathankot
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 20 Jun 2020
Likes
They Are Giving Salary On Time And Working Hour Are Decreased
Dislikes
On The Job Less Training Is Given To New Joiners.
Work Details
Quite Interesting and Many Things I Get To Know From The Job
Work timings: Strict Timings
Customer Service Associate in
Ajmer
IT Network Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Apr 2020
Likes
My first working place in life...Here I learn more about retail sector...In my time my floor manager Mr. Manish sir is very good...He has bunch of knowledge about sales in retail.......He is verry politie in nature....
Dislikes
The ASM &SM of my time is not good ....They harresnd tease girls staff over there....And who one is going against them....They leave them from job.....I left job in December 2018.....
People also ask about V-Mart's Customer Service Associates
Is V-Mart a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 37 employee reviews, it's clear that most customer service associates have an average experience working at V-Mart. Skill development holds the highest rating at 3.9, while salary & benefits is rated the lowest amongst all factors at 2.3. Read reviews about skill development and salary & benefits on AmbitionBox.
Does V-Mart pay their Customer Service Associates well?
According to AmbitionBox reviews, V-Mart customer service associates rate their salary and benefits at 2.3 out of 5, based on 37 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about V-Mart's customer service associates salaries here and to read reviews specifically about salary and benefits at V-Mart for customer service associates, click here.
How is the work culture at V-Mart for Customer Service Associates?
Work culture at V-Mart for customer service associates is rated 3.1 out of 5 by 37 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at V-Mart for customer service associates, click here.
How is the job security at V-Mart for Customer Service Associates?
Based on 37 reviews on AmbitionBox, V-Mart's customer service associates rate job security at 3.1 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at V-Mart for customer service associates, click here.