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Marks & Spencer Customer Service Assistant Reviews

Updated 4 Mar, 2025
Overall Rating
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3.4/5
based on 25 reviews

Rating distribution

Category Ratings

3.7

Job security

3.7

Salary

3.7

Skill development

3.4

Company culture

3.3

Work-life balance

3.1

Work satisfaction

2.4

Promotions

What employees say about Marks & Spencer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

59% employees reported

Flexible timing

Flexible timing

47% employees reported

No travel

No travel

53% employees reported

Gender based rating

3.5
female

Rated by Women

5 reviews

3.4
male

Rated by Men

19 reviews

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Top Mentions in Marks & Spencer Customer Service Assistant Reviews

25 reviews found

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People also ask about Marks & Spencer's Customer Service Assistants

How is Marks & Spencer to work for?
Marks & Spencer is rated 3.4 out of 5, based on 25 reviews by employees on AmbitionBox. Marks & Spencer is known for Job security which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at Marks & Spencer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Marks & Spencer?
According to AmbitionBox ratings, Marks & Spencer employees rate its salary and benefits as 3.7 out of 5. You can know more about Marks & Spencer Salaries at AmbitionBox
How is the work culture at Marks & Spencer?
Work culture is rated 3.4 at Marks & Spencer by 25 employees. While job security is rated 3.7 and work-life balance is rated 3.3 at Marks & Spencer. Read detailed reviews by employees of Marks & Spencer on AmbitionBox.

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Marks & Spencer Customer Service Assistant Salary
based on 112 salaries
₹2.5 L/yr - ₹4.5 L/yr
13% more than the average Customer Service Assistant Salary in India
View more details
healthInsurance
Health insurance
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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