Marks & Spencer Kochi Customer Service Assistant Salaries by 4 Employees

1 - 2 years exp.

₹3 Lakhs - ₹3.4 Lakhs

Avg. annual salary

Monthly In-hand Salary

6% more than the average Customer Service Assistant Salary in Retail Companies for 1 - 2 years of experience

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Last Updated: 5 Apr 2024

Customer Service Assistant salary at Marks & Spencer ranges between ₹3 Lakhs to ₹3.4 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 4 latest salaries received from various employees of Marks & Spencer.

Experience wise Marks & Spencer Customer Service Assistant salaries in Kochi

Last Updated: 5 Apr 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
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2 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr

From

Customer Service Assistant

₹

Lakhs/yr

1 - 8 years exp.

Manager - Finance Operations

₹

Lakhs/yr

6 - 8 years exp.

Customer Service Assistant 1 - 8 years exp.

Section Manager 4 - 13 years exp.

47% hike

Manager - Finance Operations 6 - 8 years exp.

36% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Senior Customer Service Associate Salary

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₹3.28 L/yr - ₹3.6 L/yr

Top skills at Marks & Spencer for Customer Service Assistant

Customer Service Sales Retail Sales Customer Handling Salesforce Visual Merchandising Stock Management Customer Service Retail Merchandising Retail Sales csa Sales Entry fashion Apparel

Salary related reviews for Marks & Spencer

4.0

Rated by 2 employees for salary & benefits

Customer Service Assistant in North Goa

Full Time

Sales & Business Development Department

1.0

• posted on 08 Feb 2023

2.0

for Salary and Benefits

Likes

Good benefits for staff that butter the managers and stay on their good side.

Dislikes

...th/quarter/year. The manager will say you are not good enough of a sales person. Absolutely toxic environment at the Goa Store, please think thrice and do not fall for the salary and 2 week offs. In the end of the day it's your mental health that will be on the line, as it is there's alot of physical work which is not an issue but the mental stress combined with the physicality of the job will get to you.

Salary - Poor

+4 more

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Marks & Spencer Customer Service Assistant Salary FAQs

What is the salary of Customer Service Assistant at Marks & Spencer in Kochi?

The average salary of a Customer Service Assistant at Marks & Spencer in Kochi typically ranges from ₹3.0 Lakhs to ₹3.4 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Service Assistant in Kochi at Marks & Spencer earn more than ₹3.4 Lakhs per year, and the top 1% earn over ₹3.4 Lakhs per year. Customer Service Assistant Salaries at Marks & Spencer can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 Marks & Spencer employees in India.

What is the estimated take home salary of a Customer Service Assistant at Marks & Spencer in Kochi?

The estimated take-home salary of a Customer Service Assistant at Marks & Spencer in Kochi typically ranges from ₹22,997 to ₹24,466 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹3.4 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of Marks & Spencer. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Service Assistant at Marks & Spencer in Kochi?

To be a Customer Service Assistant at Marks & Spencer in Kochi, the key skills required include:

- Customer Service
- Sales
- Retail Sales
- Customer Handling
- Salesforce

These skills are highly valued at Marks & Spencer and are crucial for successful performance in a Software Engineering role.

How the salary growth look like for a Customer Service Assistant at Marks & Spencer in Kochi?

The salary growth for a Customer Service Assistant at Marks & Spencer in Kochi depends on factors such as experience, performance, and promotions. On average, a Customer Service Assistant in Kochi can expect the following growth trajectory at Marks & Spencer:

Experience	Average Salary Range
1 year	₹2.8 Lakhs to ₹3.6 Lakhs per year
2 years	₹2.9 Lakhs to ₹3.6 Lakhs per year

and so on.

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Marks & Spencer Customer Service Assistant Salaries in Kochi

Marks & Spencer Customer Service Assistant salary in Kochi ranges between ₹3 Lakhs to ₹3.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Marks & Spencer latest salaries received from various employees of Marks & Spencer.