Marks & Spencer Senior Customer Service Associate Salaries by 20+ Employees (Updated 2025)

0 - 9 years exp.

₹2.6 Lakhs - ₹3.6 Lakhs

Salary of majority employees

5% less than the average Senior Customer Service Associate Salary in Retail Companies for 0 - 9 years of experience

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Salaries in different departments

Sales & Business Development Senior Customer Service Associate Salary 3 - 7 years exp. (5 salaries)	₹3.2 L/yr - ₹3.5 L/yr
CSR & Social Service Senior Customer Service Associate Salary 1 - 6 years exp. (4 salaries)	₹3.2 L/yr - ₹3.6 L/yr
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Merchandising, Retail & eCommerce Senior Customer Service Associate Salary 5 - 9 years exp. (4 salaries)	₹2.8 L/yr - ₹3.6 L/yr
Customer Success, Service & Operations Senior Customer Service Associate Salary 6 - 9 years exp. (3 salaries)	₹2.6 L/yr - ₹3.1 L/yr
UX, Design & Architecture Senior Customer Service Associate Salary 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹3.3 L/yr

Last Updated: 2 Sep 2024

Companies similar to Marks & Spencer for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Aditya Birla Fashion and Retail Senior Customer Service Associate Salary 2 - 8 years exp. (6 salaries)	₹2.3 L/yr - ₹4 L/yr 13% less
Future Retail Senior Customer Service Associate Salary 5 years exp. (4 salaries)	₹1.8 L/yr - ₹2.5 L/yr 37% less
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Reliance Retail Senior Customer Service Associate Salary 2 - 7 years exp. (112 salaries)	₹1 L/yr - ₹3 L/yr 43% less
Reliance Trends Senior Customer Service Associate Salary 1 - 6 years exp. (31 salaries)	₹1.1 L/yr - ₹2.5 L/yr 44% less
Reliance Smart Senior Customer Service Associate Salary 2 - 5 years exp. (7 salaries)	₹1 L/yr - ₹2.5 L/yr 43% less
Arvind Lifestyle Brands Senior Customer Service Associate Salary 1 - 8 years exp. (6 salaries)	₹1.5 L/yr - ₹2.3 L/yr 43% less
Metro Cash & Carry Senior Customer Service Associate Salary 2 - 4 years exp. (5 salaries)	₹1 L/yr - ₹3.3 L/yr 40% less
Fabindia Senior Customer Service Associate Salary 7 - 12 years exp. (4 salaries)	₹1.6 L/yr - ₹2.1 L/yr 43% less
Landmark Group Senior Customer Service Associate Salary 1 - 8 years exp. (4 salaries)	₹1.5 L/yr - ₹5.8 L/yr 39% more
Future Lifestyle Fashion Senior Customer Service Associate Salary 3 - 4 years exp. (3 salaries)	₹2.2 L/yr - ₹2.4 L/yr 32% less
VIP Industries Senior Customer Service Associate Salary 6 - 15 years exp. (3 salaries)	₹2.8 L/yr - ₹3 L/yr 12% less
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Senior Customer Service Associate salary at Marks & Spencer ranges between ₹2.6 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 9 years. Salary estimates are based on 24 latest salaries received from various employees of Marks & Spencer.

Experience wise Marks & Spencer Senior Customer Service Associate salaries

Last Updated: 2 Sep 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.2 L/yr - ₹5.8 L/yr
1 year (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.5 L/yr
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2 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
3 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.3 L/yr
4 years (3 salaries)	₹2.9 L/yr - ₹3.4 L/yr
5 years (3 salaries)	₹2.8 L/yr - ₹3.4 L/yr
6 years (5 salaries)	₹2.8 L/yr - ₹3.6 L/yr
7 years (3 salaries)	₹2.6 L/yr - ₹3.5 L/yr
8 years (3 salaries)	₹3.3 L/yr - ₹3.6 L/yr
9 years (3 salaries)	₹2.8 L/yr - ₹3.4 L/yr

View all

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Salary related reviews for Marks & Spencer

4.8

Rated by 6 employees for salary & benefits

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

Customer Sales Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• posted on 01 Mar 2025

3.0

for Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

Skill development - Excellent

+4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

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a senior quality lead

Help me with in hand salary

Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions

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Marks & Spencer Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Marks & Spencer?

Senior Customer Service Associate salary at Marks & Spencer in India ranges between ₹2.6 Lakhs to ₹3.6 Lakhs for less than 1 year of experience to 9 years. According to our estimates it is 5% less than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 24 latest salaries received from various employees of Marks & Spencer India.

How does the salary of a Senior Customer Service Associate at Marks & Spencer India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Marks & Spencer is 5% less than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Marks & Spencer to a Senior Customer Service Associate in India?

Landmark Group Senior Customer Service Associate Salary - ₹1.5 Lakhs to ₹5.8 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Marks & Spencer in India?

VIP Industries Senior Customer Service Associate Salary - ₹2.8 Lakhs to ₹3.0 Lakhs per year
Aditya Birla Fashion and Retail Senior Customer Service Associate Salary - ₹2.3 Lakhs to ₹4.0 Lakhs per year
Future Lifestyle Fashion Senior Customer Service Associate Salary - ₹2.2 Lakhs to ₹2.4 Lakhs per year
Future Retail Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹2.5 Lakhs per year
Metro Cash & Carry Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹3.3 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Marks & Spencer in India?

The estimated take-home salary of a Senior Customer Service Associate at Marks & Spencer ranges between ₹23,689 per month to ₹25,148 per month in India. The take-home salary calculation is based on the average Marks & Spencer Senior Customer Service Associate salary in India which ranges between ₹2.6 Lakhs to ₹3.6 Lakhs per year for employees with less than 1 year of experience to 9 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Marks & Spencer?

According to AmbitionBox, 63% of the Marks & Spencer Senior Customer Service Associates reported a notice period of 1 Month, 37% reported a notice period of 15 days or less.This is based on 8 responses on AmbitionBox in last 2 years.

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Marks & Spencer Senior Customer Service Associate Salaries

Marks & Spencer Senior Customer Service Associate salary in India ranges between ₹2.6 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 24 Marks & Spencer latest salaries received from various employees of Marks & Spencer.