Marks & Spencer Mumbai Senior Customer Service Associate Salaries by 3 Employees

4 - 8 years exp.

₹3 Lakhs - ₹3.6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

At par with the average Senior Customer Service Associate Salary in Retail Companies for 4 - 8 years of experience

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Salaries in different departments

UX, Design & Architecture Senior Customer Service Associate Salary 5 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.2 L/yr
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Merchandising, Retail & eCommerce Senior Customer Service Associate Salary 8 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.6 L/yr

Last Updated: 17 Mar 2023

Companies similar to Marks & Spencer for Senior Customer Service Associate in Mumbai

Marks & Spencer Senior Customer Service Associate Salary

4 - 8 years exp. (3 salaries)

₹3 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Reliance Retail Senior Customer Service Associate Salary 2 - 4 years exp. (7 salaries)	₹1.4 L/yr - ₹2.2 L/yr 42% less
Teleperformance Senior Customer Service Associate Salary 0 - 8 years exp. (306 salaries)	₹1.4 L/yr - ₹5.2 L/yr 10% more
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Firstsource Solutions Senior Customer Service Associate Salary 0 - 6 years exp. (201 salaries)	₹1.4 L/yr - ₹5.5 L/yr 10% less
WNS Senior Customer Service Associate Salary 2 - 12 years exp. (54 salaries)	₹2 L/yr - ₹8 L/yr 20% more
Accenture Senior Customer Service Associate Salary 2 - 8 years exp. (24 salaries)	₹3 L/yr - ₹6.2 L/yr 42% more

Senior Customer Service Associate salary at Marks & Spencer ranges between ₹3 Lakhs to ₹3.6 Lakhs per year for employees with experience between 4 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of Marks & Spencer.

Experience wise Marks & Spencer Senior Customer Service Associate salaries in Mumbai

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
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6 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
7 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
8 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr

Similar Designation salaries in Marks & Spencer

Customer Service Associate Salary

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Customer Service Executive Salary

(12 salaries)

₹2.5 L/yr - ₹3.85 L/yr

Sales Executive Salary

(7 salaries)

₹3 L/yr - ₹3.65 L/yr

Customer Care Executive Salary

(4 salaries)

₹2.88 L/yr - ₹3.65 L/yr

Salary related reviews for Marks & Spencer

1.0

Rated by 1 employees for salary & benefits

Customer Service Associate in New Delhi

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Aug 2023

4.0

for Salary and Benefits

Likes

Company gives best salary and many benefits to their employees as much as possible

Salary - Good

Dislikes

Some of superiors use their power in very bad way towards their employees, they take such things in personally and take revenge from their employees,they thinks we are slave not the company employees

Skill development - Bad

+4 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 02 Sep 2024

2.0

for Salary and Benefits

Likes

.... and salary increment is not good only we r getting 800 in yearly increment ...we r missing bonus it should me in yearly....so pls humble request if pl r not managing to give pls give proper weekoff that is fine it not single weekoff again again..... what is the yous of 75 pl and we r not getting leave planer sheet antill each individual go and ask fr planer ...... sorry msg is long r you got hurt but this is the true showing one but not given.........thank q

Company culture - Good

Dislikes

Weekoff and leave planer salary

Salary - Poor

+3 more

Customer Service Associate in New Delhi

Sales & Business Development Department

3.0

• posted on 15 May 2018

3.0

for Salary and Benefits

Likes

Salary/ appraisal strucktre is not good. They cut your HRA and add to basic salary. So according to this formula only your basic increases every year but not increases you total salary.

Skill development - Good

+1 more

Dislikes

Work / life here is too week off but the not fix

Job security - Poor

+3 more

Customer Service Associate in Lucknow

Other Department

2.0

• posted on 13 May 2018

3.0

for Salary and Benefits

Likes

Salary structure & benefits

Dislikes

They give priorities to employee referral candidate in which most of them are fresher & undergraduate, even they treat well qualified & experienced candidate equal to fresher & undergraduate just because they joined through employee references.

Work satisfaction - Poor

+1 more

Customer Sales Associate in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

4.0

• posted on 01 Mar 2025

3.0

for Salary and Benefits

Likes

Job security, no target pressure 5 day work , 2 off , great work life balance 21000 in-hand salary good Sm kasif ali great sm of GRA store And deepshikha dm very supportive Sumit also good

Skill development - Excellent

+4 more

Dislikes

Politics and favorism And closing sift 10.45 night Slow growth, slow salary increment only 1000 par year

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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Marks & Spencer Senior Customer Service Associate Salary FAQs

How the salary growth look like for a Senior Customer Service Associate at Marks & Spencer in Mumbai?

The salary growth for a Senior Customer Service Associate at Marks & Spencer in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate in Mumbai can expect the following growth trajectory at Marks & Spencer:

Experience	Average Salary Range
4 years	₹2.9 Lakhs to ₹3.8 Lakhs per year
5 years	₹3.0 Lakhs to ₹3.8 Lakhs per year
6 years	₹3.0 Lakhs to ₹3.8 Lakhs per year
7 years	₹3.0 Lakhs to ₹3.8 Lakhs per year

and so on.

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Marks & Spencer Senior Customer Service Associate Salaries in Mumbai

Marks & Spencer Senior Customer Service Associate salary in Mumbai ranges between ₹3 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Marks & Spencer latest salaries received from various employees of Marks & Spencer.