Senior Customer Service Associate
Annual salary range
₹1.8 Lakh - ₹5 Lakhs
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Mumbai
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Senior Customer Service Associate Salary in Mumbai (Updated 2025)
based on 780
latest salaries
• updated:
12 Mar 2025
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Salary of majority employees
Senior Customer Service Associate Salary in Mumbai ranges between ₹1.8 Lakh to ₹5 Lakhs for 1 year of experience to 7 years of experience. Salary estimates are based on 780 latest salaries received from Senior...
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| Company name | Avg. annual salary | Open Jobs |
|---|---|---|
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View more companies
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
0 -
8
yrs
exp.
.
Mumbai
(303 salaries)
|
₹1.1 L/yr - ₹5.2 L/yr | |
1 -
8
yrs
exp.
.
Mumbai
(198 salaries)
|
₹1.4 L/yr - ₹5.5 L/yr | |
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| ||
2 -
16
yrs
exp.
.
Mumbai
(52 salaries)
|
₹2 L/yr - ₹6 L/yr | |
2 -
9
yrs
exp.
.
Mumbai
(26 salaries)
|
₹3 L/yr - ₹6.2 L/yr | |
2 -
5
yrs
exp.
.
Mumbai
(19 salaries)
|
₹1.6 L/yr - ₹3.2 L/yr | |
3 -
10
yrs
exp.
.
Mumbai
(18 salaries)
|
₹3.2 L/yr - ₹7.2 L/yr | |
1 -
6
yrs
exp.
.
Mumbai
(16 salaries)
|
₹2.1 L/yr - ₹4.6 L/yr | |
3 -
9
yrs
exp.
.
Mumbai
(15 salaries)
|
₹2.2 L/yr - ₹5.3 L/yr | |
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| ||
1 -
7
yrs
exp.
.
Mumbai
(12 salaries)
|
₹2.4 L/yr - ₹5 L/yr | |
4 -
13
yrs
exp.
.
Mumbai
(11 salaries)
|
₹3.1 L/yr - ₹4.3 L/yr | |
Latest annual salaries shared by Senior Customer Service Associates
1d ago
ACCESS HEALTH INTERNATIONAL, Inc
Senior Customer Service Associate
5 years exp.
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2d ago
BT Group
Senior Customer Service Associate
4 years exp.
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2d ago
iEnergizer
Senior Customer Service Associate
5 years exp.
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2d ago
Concentric
Senior Customer Service Associate
3 years exp.
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2d ago
Wipro
Senior Customer Service Associate
3 years exp.
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2d ago
IFB
Senior Customer Service Associate
6 years exp.
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3d ago
Firstsource Solutions
Senior Customer Service Associate
3 years exp.
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3d ago
Hapag-Lloyd
Senior Customer Service Associate
5 years exp.
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3d ago
Firstsource Solutions
Senior Customer Service Associate
2 years exp.
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3d ago
Accenture
Senior Customer Service Associate
2 years exp.
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Senior Customer Service Associate salaries by
| Years of experience | Avg. annual salary |
|---|---|
1
year
(119
salaries)
| Unlock ₹1.7 L/yr - ₹4.2 L/yr |
2
years
(171
salaries)
| Unlock ₹1.6 L/yr - ₹4.4 L/yr |
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| |
3
years
(154
salaries)
| Unlock ₹1.9 L/yr - ₹4.9 L/yr |
4
years
(117
salaries)
| Unlock ₹2 L/yr - ₹4.8 L/yr |
5
years
(106
salaries)
| Unlock ₹1.8 L/yr - ₹5.5 L/yr |
View all salaries by experience
Senior Customer Service Associate Jobs in Mumbai
Senior Customer Service Associate
· 2-7 years
Future Plannerz
₹4
L/yr
- ₹8.5
L/yr
Pune
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Service Associate Salary
0 -
5
years
exp.
(3.2k salaries)
| Unlock ₹1.3 L/yr - ₹4.5 L/yr |
Senior Customer Service Executive Salary
1 -
9
years
exp.
(2.4k salaries)
| Unlock ₹1.9 L/yr - ₹6 L/yr |
Login to view exact salary
| |
Customer Support Associate Salary
0 -
4
years
exp.
(300 salaries)
| Unlock ₹1.5 L/yr - ₹4.2 L/yr |
Senior Process Associate Salary
2 -
7
years
exp.
(2.9k salaries)
| Unlock ₹2.5 L/yr - ₹6.2 L/yr |
Customer Service Executive Salary
0 -
6
years
exp.
(10.4k salaries)
| Unlock ₹1.3 L/yr - ₹4.6 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Associate
Firstsource Solutions
Senior Customer Service Associate in Chennai
• posted on 19 Dec 2024
Likes
Yes my first MNC organisation is first to solution at Private Limited and my precious memory able work balance company is most my favourite thank you so much for 3 years I am working the organisation I am very proud to say thank you so much
read more- Salary - Good
+6 more
Dislikes
Nothing to say but employee salary always rather than ok but get more salary is very effectively working the employees that's a my way of Thinking thank you
read moreHCLTech
Senior Associate in Noida
• posted on 26 Feb 2025
Likes
1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction
- Job security - Good
+2 more
Dislikes
1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics
read moreStartek
Customer Care Executive
• posted on 25 Feb 2025
Likes
...agers are very helpful understanding always expect one female Assistant manager. Salary always we get on time . Extra income option is also there. Moreover I had spent a unforgettable days out there. ❤️❤️
read more- Salary - Excellent
+6 more
Dislikes
Nothing is there in this company which I didn't like but Some TLs like Anjul , so so are not eligible to be a part of management. Some TLs in startek are biased about some perticular agent & take advantage of there position & give job threat . Anjul , Adarsh they should be removed from startek .
read moreConcentrix Corporation
Senior Customer Service Executive in Gurgaon / Gurugram
• posted on 28 Dec 2024
Likes
I like the job security and salary credited on time. Also, I like comfortable with job.
read more- Salary - Excellent
+4 more
Dislikes
In few them they do politics and no more activities on floor. In our team most of them agent come and do work and go their home. No existing for coming job or any activity or talking discuss apart from job parameters
read moreiEnergizer
Senior Process Associate in Noida
• posted on 13 Feb 2025
Likes
Salary, for my project I had most understanding management who supported me for my education and skill development
read more- Salary - Good
+2 more
Dislikes
I don't have any but I am not happy with company HR policy and LWP where you will loose your entire bonus.
Top skills for Senior Customer Service Associate
1 Senior Customer Service Associate jobs demanding these
skills
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Senior Customer Service Associate Salary In Other Locations
| Locations | Avg. annual salary |
|---|---|
Chennai
Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹1.6 L/yr - ₹4.5 L/yr |
Bangalore / Bengaluru
Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹2 L/yr - ₹6 L/yr |
Login to view exact salary
| |
New Delhi
Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹2 L/yr - ₹5.5 L/yr |
Hyderabad / Secunderabad
Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹1.9 L/yr - ₹5.5 L/yr |
Pune
Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹2 L/yr - ₹7.5 L/yr |
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Senior Customer Service Associate Salary By Industries
| Industries | Avg. annual salary |
|---|---|
BPO Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹1.7 L/yr - ₹4.5 L/yr |
IT Services & Consulting Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹1.8 L/yr - ₹5.3 L/yr |
Login to view exact salary
| |
BPO/KPO Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹1.8 L/yr - ₹4.5 L/yr |
Software Product Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹2 L/yr - ₹5.1 L/yr |
Internet Senior Customer Service Associate
1 -
7
years
exp.
| Unlock ₹2 L/yr - ₹6.5 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Associate Salaries
What is the salary of a Senior Customer Service Associate in Mumbai?
Salary for a Senior Customer Service Associate in Mumbai ranges between ₹1.8 Lakhs to ₹5.0 Lakhs per year. Salary estimates are based on 780 latest salaries received from various Senior Customer Service Associates across industries.
What are the top paying companies that employ Senior Customer Service Associates?
- NielsenIQ Senior Customer Service Associate Salary - ₹9.7 Lakhs per year
- American Express Senior Customer Service Associate Salary - ₹6.5 Lakhs per year
- Automatic Data Processing (ADP) Senior Customer Service Associate Salary - ₹6.2 Lakhs per year
- TE Connectivity Senior Customer Service Associate Salary - ₹5.7 Lakhs per year
- Accenture Senior Customer Service Associate Salary - ₹5.0 Lakhs per year
What is the starting salary for a Senior Customer Service Associate in Mumbai?
Average starting Salary for Senior Customer Service Associate in India is around ₹1.8 Lakhs per year (₹15.0k per month). 1 year of minimum experience is required to be a Senior Customer Service Associate.
What is the highest salary for a Senior Customer Service Associate in Mumbai?
Highest salary that a Senior Customer Service Associate can earn is ₹10.8 Lakhs per year (₹90.0k per month).
What are the top paying industries for Senior Customer Service Associate in Mumbai?
- Financial Services - ₹2.0 Lakhs to 9.3 Lakhs per year
- IT Services & Consulting - ₹1.8 Lakhs to 8.0 Lakhs per year
- Internet - ₹2.0 Lakhs to 7.0 Lakhs per year
- BPO - ₹0.2 Lakhs to 6.0 Lakhs per year
- Retail - ₹1.2 Lakhs to 4.9 Lakhs per year
What are the top paying cities for Senior Customer Service Associate in India?
- Bangalore / Bengaluru - ₹0.2 Lakhs to 29.0 Lakhs per year
- New Delhi - ₹0.2 Lakhs to 21.0 Lakhs per year
- Hyderabad / Secunderabad - ₹0.2 Lakhs to 15.0 Lakhs per year
- Mumbai - ₹0.2 Lakhs to 15.0 Lakhs per year
- Chennai - ₹0.8 Lakhs to 15.0 Lakhs per year
What are the popular/top skills required to become a Senior Customer Service Associate?
These are the top skills of a Senior Customer Service Associate based on 1 job posted by employers.
- Customer Service
- Communication Skills
- Recruitment
- Customer Support
- Voice Process
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