NielsenIQ Senior Customer Service Associate salaries in India

Likes

Good working environment, Open culture, flexible hours, work from home policy.

Dislikes

Very less promotions, unstable international markets, no bonus, no gift on festivals, Job security, office politics, favoritism, very less personal growth, use tools which are only use in NIQ.

Likes

No job security even its a big brand to work They fired on short term notice specially the higher designation or experienced person. Office politics and being spoon might effect your mental health.

Dislikes

Weak and less experienced leadership Salary Internal politics to save own job No action by HR on complaints No work life balance 💥 NO JOB SECURITY Micromanagement No skill gain No logic for providing promotions to less deserved MANY MANAGER WERE FIRED ON 2 DAY short notice Won't recommend this specially to experienced person

Likes

Excellent work culture. Flexible working hours. Great work-life balance. Very supportive and understanding team and colleagues. Seniors are approachable. Great place to work for freshers.

Dislikes

Up-skilling and career growth are not as expected Salary hike is not as expected

Likes

For freshers salary , within city range, nothing else.

Dislikes

...ning might be a better option because the toxic management can ruin your career. In particular, the OPS Manager (Michael Rodney Fernando) does not give promotions or salary hikes to the right people. Instead, he surrounds himself with a group of yes-man, who is worst creature ever such worst fellow. Additionally, the EU-RD managers lack knowledge of processes but still demand KPI maintenance. One good thing is EU - RD especially this guy Michael fernando Rodney team has been continuously dropping paper and because of this guy the company attrition rate is increasing. Feeling only to remaing people in his team only God can save them don't know the process and simply shouting the team to achieve KPIs

Likes

Salary is paid on time. Global exposure in terms of interaction with external teams but limited.

Dislikes

...m, manipulation by Managers, Seniors Managers etc. Lack of opportunity & growth. Bare minimum salary increment, below industry standards, with no increment sometimes. Excessive office politics. Managers perception of you can make or break your career here.