Cognizant Senior Customer Service Associate Salaries by 10+ Employees (Updated 2025)

5 - 10 years exp.

₹3 Lakhs - ₹6 Lakhs

Salary of majority employees

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37% more than the average Senior Customer Service Associate Salary in IT Services & Consulting Companies for 5 - 10 years of experience

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Last Updated: 19 Feb 2025

Companies similar to Cognizant for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (35 salaries)	Unlock ₹3.2 L/yr - ₹7.2 L/yr 4% more
Infosys Senior Customer Service Associate Salary 3 - 6 years exp. (7 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr 28% less
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Wipro Senior Customer Service Associate Salary 1 - 5 years exp. (51 salaries)	Unlock ₹1.1 L/yr - ₹5 L/yr 29% less
HCLTech Senior Customer Service Associate Salary 1 - 5 years exp. (35 salaries)	Unlock ₹1.8 L/yr - ₹4.9 L/yr 25% less
Tech Mahindra Senior Customer Service Associate Salary 0 - 8 years exp. (260 salaries)	Unlock ₹1.1 L/yr - ₹6 L/yr 16% less
Accenture Senior Customer Service Associate Salary 2 - 9 years exp. (142 salaries)	Unlock ₹3 L/yr - ₹7.8 L/yr 6% more
IBM Senior Customer Service Associate Salary 3 - 6 years exp. (3 salaries)	Unlock ₹1.8 L/yr - ₹3 L/yr 54% less
NielsenIQ Senior Customer Service Associate Salary 2 - 6 years exp. (32 salaries)	Unlock ₹7.5 L/yr - ₹10.8 L/yr 106% more
NTT DATA, Inc. Senior Customer Service Associate Salary 1 - 3 years exp. (6 salaries)	Unlock ₹1.8 L/yr - ₹3.6 L/yr 34% less
Genpact Senior Customer Service Associate Salary 0 - 5 years exp. (4 salaries)	Unlock ₹2 L/yr - ₹3.5 L/yr 46% less
NTT Data Senior Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	Unlock ₹2.3 L/yr - ₹4 L/yr 34% less
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DXC Technology Senior Customer Service Associate Salary 4 - 10 years exp. (3 salaries)	Unlock ₹4.5 L/yr - ₹5 L/yr 1% less

Senior Customer Service Associate salary at Cognizant ranges between ₹3 Lakhs to ₹6 Lakhs per year for employees with experience between 5 years to 10 years. Salary estimates are based on 13 latest salaries received from various employees of Cognizant.

Latest annual salaries shared by Cognizant Senior Customer Service Associate

3d ago

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7 years exp.

3mo ago

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10 years exp.

3mo ago

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7 years exp.

4mo ago

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8 years exp.

7mo ago

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7 years exp.

11mo ago

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9 years exp.

1y ago

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7 years exp.

1y ago

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9 years exp.

1y ago

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9 years exp.

1y ago

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7 years exp.

Experience wise Cognizant Senior Customer Service Associate salaries

Last Updated: 19 Feb 2025

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	Unlock ₹3.3 L/yr - ₹8.2 L/yr
6 years (AmbitionBox Estimate)	Unlock ₹3 L/yr - ₹8.4 L/yr
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7 years (6 salaries)	Unlock ₹3.5 L/yr - ₹5.1 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹4 L/yr - ₹8.6 L/yr
9 years (3 salaries)	Unlock ₹4 L/yr - ₹6 L/yr
10 years (AmbitionBox Estimate)	Unlock ₹4.6 L/yr - ₹8.9 L/yr

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Salary related reviews for Cognizant

4.4

Rated by 5 employees for salary & benefits

Senior Associate in Noida

Full Time

Engineering - Software & QA Department

3.0

• posted on 02 Mar 2025

4.0

for Salary and Benefits

Likes

As working here is quite good when your manager is cooperative. Though In previous two years work and manager both was good no complaints for them and i worked from home till now and everyone was cool.

Salary - Good

+2 more

Dislikes

Now during current project my so called manager is psycho. Here in cognizant manager also do coding but he is like only I have to do everything and he just wants credit for it. Even to other squads he is like only he is doing work. He oftenly insulted me and two other team mates. I talked with my home manager but no benefit. Only you have to suffer in that scenario.

Company culture - Poor

Senior Process Associate in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 13 Feb 2025

3.0

for Salary and Benefits

Likes

The company is known for its emphasis on continuous learning and development, offering employees plenty of opportunities to grow and advance in their careers. Additionally, Cognizant is involved in various innovative projects across different industries, which can be exciting and rewarding for those who enjoy tackling complex challenges and contributing to transformative solutions.

Dislikes

The work-life balance could be better, Salary growth and increments could be substantial, Promotion that is not always on merit list, Senior Management communication and support from leadership should be better.

Skill development - Poor

+4 more

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

3.0

• posted on 03 Feb 2025

1.0

for Salary and Benefits

Likes

Nothing to say much

Work satisfaction - Good

+1 more

Dislikes

Management and promotions are based on favaourism and very poor in salary hike and mainly without discussion with employees management gives us performance rating and apart from work there is no other activity today like no outings team lunch and other fun activities

Salary - Bad

+3 more

Senior Associate in Hyderabad / Secunderabad

Full Time

IT & Information Security Department

3.0

• posted on 26 Jan 2025

4.0

for Salary and Benefits

Likes

Cognizant have lot of job opportunities and provide nice pay according to market standards. People working in cognizant can switch to other technology and work on it.

Salary - Good

+1 more

Dislikes

Hikes are very less when compare to other companies. Due to internal politics talented people efforts are recognised.

Skill development - Poor

+3 more

Senior Associate in Noida

Full Time

Procurement & Supply Chain Department

4.0

• posted on 10 Jan 2025

3.0

for Salary and Benefits

Likes

Cognizant has strong capebilities in delivering technology services with a robust support. People are satisfied working here but since past couple of years company has not given ample opportunitiesto employees in terms of growth and compensastion

Work satisfaction - Good

+2 more

Dislikes

Not good approasal No timely appraisal No promotion policies No standard salary parameters as per exp No benchmarking for compensastion

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Salary Negotiation

Hi Everyone I am working as a ServiceNow Developer with 6.75 LPA ( 6.1 fixed ) . I got an offer from PWC with 10.5 LPA fixed + 20% variable and I accepted the offer. Now I got another offer from IBM w... read more

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Cognizant Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Cognizant?

Senior Customer Service Associate salary at Cognizant in India ranges between ₹3.0 Lakhs to ₹6.0 Lakhs for experience between 5 years to 10 years. According to our estimates it is 37% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 13 latest salaries received from various employees of Cognizant India.

How does the salary of a Senior Customer Service Associate at Cognizant India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at Cognizant is 37% more than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than Cognizant to a Senior Customer Service Associate in India?

NielsenIQ Senior Customer Service Associate Salary - ₹7.5 Lakhs to ₹10.8 Lakhs per year
Accenture Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.8 Lakhs per year
TCS Senior Customer Service Associate Salary - ₹3.2 Lakhs to ₹7.2 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to Cognizant in India?

DXC Technology Senior Customer Service Associate Salary - ₹4.5 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹6.0 Lakhs per year
HCLTech Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹4.9 Lakhs per year
Infosys Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.5 Lakhs per year
Wipro Senior Customer Service Associate Salary - ₹1.1 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at Cognizant in India?

The estimated take-home salary of a Senior Customer Service Associate at Cognizant ranges between ₹35,272 per month to ₹36,508 per month in India. The take-home salary calculation is based on the average Cognizant Senior Customer Service Associate salary in India which ranges between ₹3.0 Lakhs to ₹6.0 Lakhs per year for employees with experience between 5 years to 10 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at Cognizant?

According to AmbitionBox, 31% of the Cognizant Senior Customer Service Associates reported a notice period of 1 Month, 31% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 13 responses on AmbitionBox in last 2 years.

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Cognizant Senior Customer Service Associate Salaries by Location

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Cognizant Senior Customer Service Associate Salaries

Cognizant Senior Customer Service Associate salary in India ranges between ₹3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 13 Cognizant latest salaries received from various employees of Cognizant.

Cognizant Senior Customer Service Associate salaries in India (Updated 2025)

Companies similar to Cognizant for Senior Customer Service Associate

Latest annual salaries shared by Cognizant Senior Customer Service Associate

Experience wise Cognizant Senior Customer Service Associate salaries

Similar Designation salaries in Cognizant

Salary related reviews for Cognizant

Senior Associate in Noida

Senior Process Associate in Bangalore / Bengaluru

Senior Process Associate in Hyderabad / Secunderabad

Senior Associate in Hyderabad / Secunderabad

Senior Associate in Noida

Cognizant Senior Customer Service Associate Salary FAQs

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Cognizant Senior Customer Service Associate Salaries by Location