Cognizant Senior Customer Service Associate Reviews

Dislikes

I got my H1B visa approved then they put me on bench. They have given very less performance rating just because my H1B got approved. If You need promotion then you have to take release from current project.

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

The company is known for its emphasis on continuous learning and development, offering employees plenty of opportunities to grow and advance in their careers. Additionally, Cognizant is involved in various innovative projects across different industries, which can be exciting and rewarding for those who enjoy tackling complex challenges and contributing to transformative solutions.

Dislikes

The work-life balance could be better, Salary growth and increments could be substantial, Promotion that is not always on merit list, Senior Management communication and support from leadership should be better.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing much to say..may be in some processes you find better work management.

Dislikes

Increment, promotion is based on favourism most of the time, not much opportunity to learn improve your skills. You may see biasness in management style. Allowances gets decreased with unexplainable reasons. Senior managers busy on flattering.

Likes

Nothing to say much

Dislikes

Management and promotions are based on favaourism and very poor in salary hike and mainly without discussion with employees management gives us performance rating and apart from work there is no other activity today like no outings team lunch and other fun activities

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Yes less work pressure and employee friendly management I have developed lot of skills working in cognizant

Dislikes

Shift times are not so perfect as shudulled

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing to like except to learn how to survive in toxic management.

Dislikes

Never ever join cognizant those who have had technical skills, dreams to thrive in career also have family responsibilities as Cognizant job security is Zero. Projects are surrendered and handled by incapable management. Anytime one can be off boarded from project even though performing well.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Growth and carrier opportunity. Bucket of benefits is adjustable which is good. Quality work and new skills learning opportunity

Dislikes

Work culture is not good. Team size is always minimised. Managers are too demanding. No work life balance

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Working environment in every project differs. My starting project was very well employee friendly. Leave policies are good here.

Dislikes

Some projects do micro management. You will get irritated by management.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Dislikes

No consideration for senior employee and the management is not so good as expected especially in POI project

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good. There is no pressure on employees.

Dislikes

They will not pay correctly when your in notice period. They will cut the salary without any reason.if you ask for the reason. They will tell blaaa...bla....no proper reason will provide

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work from home culture until corona.

Dislikes

No work life balance, no promotions in time, no hard work appreciate, not a good salary at all, not even the basic needs fulfill.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Yes

Dislikes

For a 2.5 lakh package, the health benefits are the same as those for a 10 lakh package. However, based on the cost of living, there are no benefits for associates on low packages (e.g., in BPO or non-growth departments) after more than five years. There is a lack of development opportunities, leading to career stagnation at Cognizant.

Likes

Work life balance is good and flexibility of work pressure but it's surely depends on the project and the manager.

Dislikes

No recognition if you are worthy enough for promotion only depending upon seniority

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Lots of project, so job security is there. Work-life balance (again depends on the client and project).

Dislikes

Extra benefits like (insurance and term insurance etc are not up to standard.) Salary hike is very less.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Cognizant policy and benifits was good.

Dislikes

Partiality, Lake support from your current supervisor when you release from any project you have to interview again many times, location was also the main concern since lake of opportunity in North.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Cognizant work culture is good and cognizant managers also so much helpful for the new joiners.

Dislikes

About increment method.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.