NielsenIQ Senior Customer Service Associate Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 12 Dec, 2023
Overall Rating
3.4/5
How AmbitionBox ratings work?
Category Ratings
4.4
Company culture
4.4
Work Satisfaction
3.8
Job Security
3.2
Skill development
3.0
Salary & Benefits
3.0
Work-Life balance
1.8
Promotions/Appraisal
NielsenIQ is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
NielsenIQ is rated
3.4 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Senior Customer Service Associate in
Pune
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 12 Dec 2023
Likes
Good working environment, Open culture, flexible hours, work from home policy.
Dislikes
Very less promotions, unstable international markets, no bonus, no gift on festivals, Job security, office politics, favoritism, very less personal growth, use tools which are only use in NIQ.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Manager in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 05 Dec 2024
Likes
Job security is decent, and there are opportunities to work on large projects
Dislikes
Poor engineering leadership with a colonial mindset, no career growth, and a culture of overwork with late hours
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 06 Jul 2024
Likes
Work Culture is good , flexible working hours
Dislikes
Sometimes politics play major role and many works will be assigned without analysing the effortd at the last moment.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Pune
Full Time
·
Management Consulting Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 May 2024
Likes
No job security even its a big brand to work
They fired on short term notice specially the higher designation or experienced person.
Office politics and being spoon might effect your mental health.
Dislikes
Weak and less experienced leadership
Salary
Internal politics to save own job
No action by HR on complaints
No work life balance
💥 NO JOB SECURITY
Micromanagement
No skill gain
No logic for providing promotions to less deserved
MANY MANAGER WERE FIRED ON 2 DAY short notice
Won't recommend this specially to experienced person
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Pune
Full Time
·
Finance Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 May 2024
Likes
Nothing
Dislikes
Not a good culture, high level politics, mental harassment, extra working hours daily, zero work life balance, unprofessional behaviour, pay not up to the market
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel, Travel Within City, Travel Within Country.
Senior Analyst in
Vadodara
Full Time
·
Data Science & Machine Learning Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 12 Feb 2024
Likes
Supporting work culture
Dislikes
As a part of global health team we need to collaborate with different countries so working hours are pretty unusual.
Creating a minimal work-life balance
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Vadodara
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2025
Likes
Work Environment is good.
Dislikes
Salary hike is low.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Lead in
Vadodara
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 13 Jan 2025
Likes
Job security and work life balance is very good
Dislikes
Too much of politics to stop your career growth
Work Details
Work policy:
As per requirement
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Team Lead in
Vadodara
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 28 Dec 2024
Likes
Working culture, infrastructure
Dislikes
Salary compensation
Senior Analyst in
Pune
Full Time
·
Accounting & Taxation Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 16 Dec 2024
Likes
Learning opportunities
Dislikes
Politics, favouritism, over work without overtime payment
Work Details
Work policy:
3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Analyst in
Gurgaon / Gurugram
Full Time
·
Market Research & Insights Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 26 Nov 2024
Likes
Cab and meal facility
Dislikes
No work life balance
No skills development
Poor increment
High pressure on non-favourites
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Other NielsenIQ Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Data Processing Specialist in
Vadodara
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
By far the best company i would say. Never rethink if you are offered a role here. havnet seen a better work life balance. several events are hosted time to time. it is a hierarchy less organisation so everybody is very friendly
Dislikes
so far there are no cons
i just feel like the HRs at nielsen are the worst. they take months to reply to you and the hirirng process is very slow
Senior Support Specialist in
Chennai (working remotely)
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Dec 2024
Likes
There is lot of employee benefits, facilities, opportunities are available in NIQ. There is a chance of explore all.
Dislikes
Which all told in Likes are not benefitted to all teams. Some are always working they are unable to explore.
Data Processing Specialist in
Vadodara
Full Time
·
Back Office Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2024
Likes
The work culture over there is good compare to the other local or mnc's
Dislikes
What I dislike is the behaviour of HR department towards their employees is very bad they are not supportive at all in terms of promotions and in terms of employees mental health. And also they are not supporting at all on their own HR policies they alter the policies according to their benefit even employee would try to proof that policy to them but they never accept that.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analytics Consultant in
Kolkata
Full Time
·
Management Consulting Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 07 Dec 2024
Likes
The culture is absolutely amazing and the projects are absolutely top. Real meaningful work...
Dislikes
The compensation is well below the market average. It's like you compromise on the salary to learn and develop skills, work in amazing projects, job satisfaction and mental health. But this can only be accepted till a certain point.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Data Processing Analyst in
Chennai
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Good Company Infrastructure with Good Salary Package for Freshers. Only Based on Team you joined the WorkLife Balance can be Good or it can be Worst Nightmare.
Dislikes
They is No Career Growth as Data Processing Analyst In NIQ,
Based on Team You will get Data Entry Job and Handling Client Role, Its a Task Based Job, You will not work under Any Project. You may Work On Saturday or Sunday aslo Sometimes if they is many Tasks. They won't use Excel, Power BI, Tableau or Nothing. Its just their Own tool Which looks like excel you need to use that and its not the role which is related to Data Analyst role its a Data entry Job....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Research Manager in
Mumbai
Full Time
·
Business Intelligence & Analytics Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Nothing in specific
Dislikes
Management changes very frequently
No attention to employee development
No guidance for improvement
Poor work life balance
Variable. Pay outs has not happened in the past two years
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Expert in
Chennai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
Opportunities for continuous learning and skill development.
A supportive work culture that promotes growth and collaboration.
High job satisfaction due to challenging and meaningful work.
Great work-life balance.
A strong emphasis on innovation and personal development.
Dislikes
Nothing
Work Details
Work policy:
On request
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Success Manager in
Pune
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 08 Sep 2024
Likes
I am a very experienced professional and don’t feel comfortable writing such a negative post about any company. But NIQ India is one of the most ugly experiences I had after working for big names. Their leaders are poorly trained, not transparent, most insecured and inefficient HR and a group of insecured folks who have no idea how to manage talent.
Dislikes
The seniors who call themselves leadership are highly insecured and have no idea of investing on their people. They only want to save their jobs and copy paste the work of the teams. They can’t give right guidance to the middle management, no investment on middle management and typical culture where the one who can’t challenge them is the one who is kept closest.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Engineer in
Chennai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 04 Jul 2024
Likes
I work in architecture department and work life balance is too good
Not more than one meeting per day
Work from home since the day I joined
Dislikes
Sometimes your colleague who work in USA will not be better there as he gets fired next day which will bring negative impression about the company
This situation happened twice for me
No proper hikes(less than 7%)
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Software Engineer in
Chennai
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 01 Jul 2024
Likes
It provides you a supportive team. You can learn many things including tech and corporate in this company. It is a very good company for freshers.
Dislikes
The hike is very slow and has very less benefits given to the employee.
Work Details
Work policy:
Quaterly once
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
People also ask about NielsenIQ's Senior Customer Service Associates
How is NielsenIQ to work for?
NielsenIQ is rated 3.4 out of 5, based on 2 reviews by employees on AmbitionBox.
NielsenIQ is known for Company culture which is rated at the top and given a rating of 4.4. However, Career growth is rated the lowest at 1.8 and can be improved. To know first hand how it is like to work at NielsenIQ read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at NielsenIQ?
According to AmbitionBox ratings, NielsenIQ employees rate its salary and benefits as 3.0 out of 5. You can know more about NielsenIQ Salaries at AmbitionBox
How is the work culture at NielsenIQ?
Work culture is rated 4.4 at NielsenIQ by 2 employees. While job security is rated 3.8 and work-life balance is rated 3.0 at NielsenIQ. Read detailed reviews by employees of NielsenIQ on AmbitionBox.