3 IDBI Intech Limited Senior Customer Service Associate Interview Questions & Answers | Complete Prep Guide 2025

IDBI Intech Limited Senior Customer Service Associate Interview Experiences

1 interview found

Senior Customer Service Associate Interview Questions & Answers

posted on 16 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Aptitude Test

To check Gk , sentence correction, fill in the blanks general mathematics,current affair etc.

Round 2 - HR

(1 Question)

Q1. Generaly ask question in interview.

Add your answer

Round 3 - Typing Test

(1 Question)

Q1. Short assignment to check typing skill

Add your answer

Round 4 - HR

(1 Question)

Q1. What is bank , tupes of bank ? what is mean public sector bank ? what is your opinion about 2016 demonetisation and its impact?

Ans.

A bank is a financial institution that accepts deposits and provides loans. Public sector banks are owned and operated by the government.

Types of banks include commercial banks, investment banks, and central banks.
Public sector banks in India include State Bank of India, Bank of Baroda, and Punjab National Bank.
Demonetisation in 2016 involved the withdrawal of high-value currency notes in India, which had a significant...

Answered by AI

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Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you need to prepared for interview.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 2 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Like what is ur memorable day, what is ur sallery expections, why should I hire u,

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When you go to give interviews you have faith in yourself and think that you will do it all

Customer Service Associate Interview Questions & Answers

Infosys

Anonymous

posted on 25 Jan 2021

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About me and the general knowledge questions

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was held for very short notice they asked all the general questions I gave them all the answers and sometimes because of the consultant I had to face a issue as a fresher it was nice

Customer Service Associate Interview Questions & Answers

Tech Mahindra

kagdan45

posted on 11 Sep 2020

I applied via Indeed and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. They asked basic question from your resume which you mentioned. Just be careful about each and every word you written on your cv.

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Q2. Ask question on skills, like how you handle to work in pressure. What you long term goal and short term goal.

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Q3. Tell why you left your last company?

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Interview Preparation Tips

Interview preparation tips for other job seekers - just be confident, and answer briefly about everything and be calm.

Customer Service Associate Interview Questions & Answers

Wipro

Anonymous

posted on 19 Jan 2021

I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. What do You know about SHIKSHA ?

Add your answer

Q2. What reminds you to think of your mother everytime you eat

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Interview Preparation Tips

Interview preparation tips for other job seekers - Politely admit if you dont know any of the interview answers and assure them whether you get the job or not but definitely will try to learn that.

Customer Service Associate Interview Questions & Answers

Tech Mahindra

posted on 29 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself and work history

Add your answer

Q2. Why did you leave those companies

Add your answer

Q3. Grammar test and simple topics to speak on a minute

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 8 May 2021

Interview Questionnaire

1 Question

Q1. Tell us about your work experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Communicate well

Customer Service Associate Interview Questions & Answers

Infosys

Anonymous

posted on 2 Jun 2021

Interview Questionnaire

1 Question

Q1. WHY INFOSYS

Add your answer

Customer Service Associate Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Jul 2021

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. About your last 4 days.

Add your answer

Q2. Movie you watch.share your experience.

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Q3. Tell something about your home town

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive. They just check your english fluency

Customer Service Associate Interview Questions & Answers

HCLTech

Anonymous

posted on 9 Sep 2020

I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me about yourself

View 2 more answers

Q2. Choose a topic and speak accordingly for atleast 2 minutes

Ans.

The importance of effective communication in customer service

Effective communication builds trust and rapport with customers
It helps in understanding customer needs and providing appropriate solutions
Good communication reduces misunderstandings and conflicts
Examples: active listening, clear and concise language, empathy
Using positive language and tone to create a positive customer experience

Answered by AI

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Q3. Tell me about your family

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and don't repeat yourself.
Don't use fillers and try to keep everything to the point

IDBI Intech Limited Interview FAQs

How many rounds are there in IDBI Intech Limited Senior Customer Service Associate interview?

IDBI Intech Limited interview process usually has 4 rounds. The most common rounds in the IDBI Intech Limited interview process are HR, Aptitude Test and Typing Test.

What are the top questions asked in IDBI Intech Limited Senior Customer Service Associate interview?

Some of the top questions asked at the IDBI Intech Limited Senior Customer Service Associate interview -

What is bank , tupes of bank ? what is mean public sector bank ? what is your o...read more
Short assignment to check typing sk...read more
Generaly ask question in intervi...read more

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IDBI Intech Limited Senior Customer Service Associate Salary

based on 15 salaries

₹1.2 L/yr - ₹2.2 L/yr

46% less than the average Senior Customer Service Associate Salary in India

View more details

IDBI Intech Limited Salaries in India

Team Lead 175 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Associate 155 salaries	₹0 L/yr - ₹0 L/yr
Customer Service Executive 138 salaries	₹0 L/yr - ₹0 L/yr
Senior Team Leader 113 salaries	₹0 L/yr - ₹0 L/yr
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