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IDBI Intech Limited Senior Customer Service Associate Interview Questions and Answers

Updated 16 Jul 2022

IDBI Intech Limited Senior Customer Service Associate Interview Experiences

1 interview found

Senior Customer Service Associate Interview Questions & Answers

user image shishupal sarkate

posted on 16 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

To check Gk , sentence correction, fill in the blanks general mathematics,current affair etc.

Round 2 - HR 

(1 Question)

  • Q1. Generaly ask question in interview.
    • Add your answer
Round 3 - Typing Test 

(1 Question)

  • Q1. Short assignment to check typing skill
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. What is bank , tupes of bank ? what is mean public sector bank ? what is your opinion about 2016 demonetisation and its impact?
  • Ans. 

    A bank is a financial institution that accepts deposits and provides loans. Public sector banks are owned and operated by the government.

    • Types of banks include commercial banks, investment banks, and central banks.

    • Public sector banks in India include State Bank of India, Bank of Baroda, and Punjab National Bank.

    • Demonetisation in 2016 involved the withdrawal of high-value currency notes in India, which had a significant...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you need to prepared for interview.

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Customer Relationship Manager Interview Questions & Answers

TCS iON user image Anonymous

posted on 27 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
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Round 2 - Technical 

(6 Questions)

  • Q1. What is Company is technical support is the very helpful profit is campany.
  • Ans. Campany is the digital marketing is the online soping is the time management of the working is the other person and online marketing sa customer services and provided.
    • Answered Anonymously
    Add your answer
  • Q2. Profit is campany.
  • Ans. Campany is the other campany is product brand is difficult and the share market.
    • Answered Anonymously
    Add your answer
  • Q3. Product is customer services.
    • Add your answer
  • Q4. Implies is covance of the customer of products brand.
  • Ans. 

    Ha but product is the brand is market.

    • Answered Anonymously
    Add your answer
  • Q5. Whet is campany product by market supply of the profits by campany.
  • Ans. 

    Ha online marketing is the online soping is the time management of the customer.

    • Answered Anonymously
    Add your answer
  • Q6. Costmer services presentcge according affer is the product brand is market
  • Ans. 

    Yes parentage ka according affer customer is better filling.

    • Answered Anonymously
    Add your answer

Customer Service Executive Interview Questions & Answers

3i Infotech user image Anonymous

posted on 21 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous experience related
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say
    • Add your answer

Customer Executive Interview Questions & Answers

3i Infotech user image Kalyan

posted on 15 Feb 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to prepare well for the interview

Customer Support Executive Interview Questions & Answers

NeoSOFT user image Anjali Gore

posted on 18 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test 

General questions , maths ,GI, basic networking

Customer Service Executive Interview Questions & Answers

3i Infotech user image Anonymous

posted on 13 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

Customer Service Executive Interview Questions & Answers

Infosys Consulting user image Anonymous

posted on 21 May 2021

I applied via Referral and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About companies training
    • Add your answer
  • Q2. Salary pacakage
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Interview Preparation Tips

Interview preparation tips for other job seekers - Shifting

Engineer- Customer Support Interview Questions & Answers

TCS iON user image Anonymous

posted on 17 Sep 2021

I applied via Company Website and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About family
    • Add your answer
  • Q2. About previous company
    • Add your answer
  • Q3. Computer programming
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was moderate. Focus on your work experience.
More about working at IDBI Intech Limited

IDBI Intech Limited Interview FAQs

How many rounds are there in IDBI Intech Limited Senior Customer Service Associate interview?
IDBI Intech Limited interview process usually has 4 rounds. The most common rounds in the IDBI Intech Limited interview process are HR, Typing Test and Aptitude Test.
What are the top questions asked in IDBI Intech Limited Senior Customer Service Associate interview?

Some of the top questions asked at the IDBI Intech Limited Senior Customer Service Associate interview -

  1. What is bank , tupes of bank ? what is mean public sector bank ? what is your o...read more
  2. Short assignment to check typing sk...read more
  3. Generaly ask question in intervi...read more

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IDBI Intech Limited Senior Customer Service Associate Salary
based on 15 salaries
₹1.2 L/yr - ₹2.2 L/yr
46% less than the average Senior Customer Service Associate Salary in India
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IDBI Intech Limited Senior Customer Service Associate Reviews and Ratings

based on 7 reviews

3.2/5

Rating in categories

2.9

Skill development

3.1

Work-life balance

2.7

Salary

4.5

Job security

2.5

Company culture

2.8

Promotions

2.3

Work satisfaction

Explore 7 Reviews and Ratings
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